Brock Plumbing

A significant number of reviews express high levels of satisfaction with Brock's performance, emphasizing his punctuality and ability to complete jobs in a timely and efficient manner. Positive reviewers commend his friendly attitude, reasonable rates, and thoroughness in diagnosing and solving plumbing issues. Customers often mention feeling pleased with Brock's work on projects ranging from wate... Read more

A significant number of reviews express high levels of satisfaction with Brock's performance, emphasizing his punctuality and ability to complete jobs in a timely and efficient manner. Positive reviewers commend his friendly attitude, reasonable rates, and thoroughness in diagnosing and solving plumbing issues. Customers often mention feeling pleased with Brock's work on projects ranging from water heater replacement to complicated repairs involving leaks and sewer lines. However, on the other side, there are serious criticisms regarding customer service conditions when problems arose shortly after the initial service. Some customers reported feeling disappointed and let down when follow-up help was needed, particularly in unresolved situations where they expected quicker assistance. One reviewer specifically mentioned being charged a high rate with lingering issues that persisted, resulting in the need to contact another plumber. Common themes among the positive reviews include Brock's expertise and capability, demonstrated commitment to customer service, and a willingness to offer sound plumbing advice. Conversely, the recurring concerns around post-service support and pricing discrepancies suggest there are still areas that need addressing to ensure overall customer satisfaction remains high. Balancing consistent follow-up service with competitive pricing could further enhance Brock Plumbing Read less