Escamilla Plumbing & Rooter

The overall sentiment directed toward Escamilla Plumbing & Rooter is largely favorable, with a clear appreciation for the quality of service and professionalism exhibited by their staff. Customers have commended Gustavo specifically for his skills in diagnosing and resolving plumbing issues promptly, with particular emphasis on his thoroughness and communication skills. Many reviewers expressed sa... Read more

The overall sentiment directed toward Escamilla Plumbing & Rooter is largely favorable, with a clear appreciation for the quality of service and professionalism exhibited by their staff. Customers have commended Gustavo specifically for his skills in diagnosing and resolving plumbing issues promptly, with particular emphasis on his thoroughness and communication skills. Many reviewers expressed satisfaction with the work performed, stating they would return for future plumbing needs. Conversely, the negative review regarding additional charges during a toilet installation indicates a troubling aspect of their business practices, raising issues around pricing transparency. The customer's complaint reveals a lack of clarity in communication regarding costs, particularly concerning contracts with third-party services like Angi. This discrepancy has left a previously satisfied customer feeling taken advantage of, suggesting that while the service may be excellent in execution, the overall customer experience can be undermined by unexpected fees and a lack of clear communication about the payment structure. In summary, while the skills and service quality of Escamilla Plumbing & Rooter are praised, the company would benefit from addressing transparency in pricing and ensuring that all costs are communicated clearly to avoid potential dissatisfaction among customers. Read less