Empathy Sewer & Drain

The feedback surrounding Empathy Sewer & Drain highlights several consistent themes among the reviews. Firstly, the commendation of Ray's responsiveness is a significant point; customers noted that he was able to come out on the same day, which indicates a strong commitment to customer service and urgency in addressing plumbing issues. Additionally, the communication skills displayed were freque... Read more

The feedback surrounding Empathy Sewer & Drain highlights several consistent themes among the reviews. Firstly, the commendation of Ray's responsiveness is a significant point; customers noted that he was able to come out on the same day, which indicates a strong commitment to customer service and urgency in addressing plumbing issues. Additionally, the communication skills displayed were frequently praised. Customers noted his ability to provide a detailed breakdown of the work that would be done, notably ensuring minimal disruption during the project. This transparency in communication not only helped build trust but also reassured clients regarding the integrity of the work being proposed. Price sensitivity was another recurring theme. While some customers mentioned that Ray Read less