George The Rooterman Plumbing

Across the reviews, there is a strong sentiment of appreciation for the quality of service provided by George The Rooterman Plumbing. Many customers commend the timely arrival of technicians, emphasizing their courteous demeanor and professional handling of plumbing issues. A significant positive theme is the efficiency with which common problems like clogged drains and water heater issues are add... Read more

Across the reviews, there is a strong sentiment of appreciation for the quality of service provided by George The Rooterman Plumbing. Many customers commend the timely arrival of technicians, emphasizing their courteous demeanor and professional handling of plumbing issues. A significant positive theme is the efficiency with which common problems like clogged drains and water heater issues are addressed. Reviewers particularly appreciated the expertise reflected in swift diagnoses and repairs, with several mentions praising individual technicians by name, such as Bob, Allen, and Mitchell for their exceptional service. However, the reviews are not without criticism. One notable incident involving a technician named Alan generated dissatisfaction due to a mix-up in handling the job, a protracted service duration caused by equipment issues, and a perceived overcharge for the services rendered. This experience stands out as an exception to the otherwise overwhelmingly positive feedback. While some customers pointed out they had been loyal to the company over the years, willing to overlook negatives based on prior good experiences, the negative review underscores the importance of consistent service quality across all employees. Overall, George The Rooterman Plumbing has fostered a loyal customer base through reliable, rapid service, and reasonable pricing. The few critical reviews serve as crucial feedback for addressing potential inefficiencies and ensuring that all technicians maintain the high standards expected by clients. Read less