ARC Handyman Services

The reviews indicate that ARC Handyman Services, under the stewardship of Danny and Kirsten, has established a strong reputation in the community for quality workmanship and excellent customer service. Notable themes from the reviews include:Professionalism and Skill: Many customers highlighted Danny's high level of expertise across a range of handyman tasks, from plumbing to furniture assembly to... Read more

The reviews indicate that ARC Handyman Services, under the stewardship of Danny and Kirsten, has established a strong reputation in the community for quality workmanship and excellent customer service. Notable themes from the reviews include:Professionalism and Skill: Many customers highlighted Danny's high level of expertise across a range of handyman tasks, from plumbing to furniture assembly to home repairs. His ability to handle complex projects and offer thoughtful suggestions was frequently praised. Reviewers noted that he finds efficient solutions to problems, reinforcing his reputation as a "go-to" handyman.Great Customer Service: Kirsten, as the office contact, was frequently described as warm, friendly, and responsive. Customers appreciated her efficient scheduling and the way she provided them with clear information and reassurance, building a strong rapport with clients.Community-Oriented and Trustworthy: Numerous reviews emphasized a personal touch in their interactions, with both Danny and Kirsten making customers feel valued and understood. Danny's willingness to go above and beyond, including taking extra steps to prevent further issues (such as addressing toilet problems during unrelated service calls), contributed significantly to customer trust and satisfaction.Overall Satisfaction and Continued Engagement: Many clients expressed their intent to use ARC Handyman Services for future projects, indicating a strong loyalty to the business. The sentiment of recommending ARC to friends and family also appeared frequently, showing a sense of satisfaction that goes beyond mere transactional service.Isolated Negative Feedback: While the majority of reviews are positive, there were a couple of dissenting opinions highlighting dissatisfaction with service quality and customer interactions. Specifically, one reviewer mentioned a lack of integrity and a negative experience with Kirsten, which contrasts sharply with the overwhelmingly positive sentiment from the rest of the reviews. In summary, ARC Handyman Services has garnered a strong positive sentiment overall, characterized by excellence in service delivery, customer engagement, and a commitment to high-quality work. The concerns expressed by a few individuals, while noted, appear to be vastly overshadowed by the substantial praise received from the majority. Read less