Emergency Plumber

The reviews illustrate a pattern of dissatisfaction primarily rooted in poor customer service and ineffective problem resolution. One reviewer details a lengthy wait time of over ten days without any communication from Emergency Plumber, ultimately prompting them to seek assistance from another plumbing service, ASAP Plumbing Service, which offered immediate scheduling and support. This experience... Read more

The reviews illustrate a pattern of dissatisfaction primarily rooted in poor customer service and ineffective problem resolution. One reviewer details a lengthy wait time of over ten days without any communication from Emergency Plumber, ultimately prompting them to seek assistance from another plumbing service, ASAP Plumbing Service, which offered immediate scheduling and support. This experience indicates a significant lapse in communication and follow-through on appointments, suggesting a systemic issue within the company's operational procedures. Another reviewer critiques the on-site service provided by a technician named Carlos, highlighting not only his dismissal of the plumbing issue but also his inappropriate explanation regarding the temperature of the water, which contradicted the reviewer Read less