Arthur

Arthur's Remodeling has received a mixture of outstanding praise and notable criticism within the last month. Many customers commend the professionalism, attention to detail, and quality of the installation work provided by their team members, particularly those led by Sergio, Ever, and Freddy. Numerous reviews highlight the punctuality, cleanliness, and expertise of the crew, suggesting that many... Read more

Arthur's Remodeling has received a mixture of outstanding praise and notable criticism within the last month. Many customers commend the professionalism, attention to detail, and quality of the installation work provided by their team members, particularly those led by Sergio, Ever, and Freddy. Numerous reviews highlight the punctuality, cleanliness, and expertise of the crew, suggesting that many customers feel satisfied and thrilled with the completed flooring projects. However, there are stark contrasts in experiences, particularly regarding customer communication and interactions with certain employees. Some customers have reported aggressive behavior from staff, poor estimations, and delays, which contributed to significant dissatisfaction. Overall, while many found what they were looking for in terms of quality and customer service, a subset of reviews indicates frustrations regarding unprofessional conduct and inconsistent service, drawing a polarized sentiment about the company's overall performance. ### Read less