Overview of Company Customer Sentiment Analysis in January
Kiwi Plumbing has garnered a mix of positive and constructive feedback over the last month. While many clients praise the company for reasonable pricing, high-quality work, and exceptional customer service, some reviews highlight issues with project execution, particularly concerning their advertised expertise in certain areas. Overall, the sentiments lean heavily towards appreciation for their se... Read more
Kiwi Plumbing has garnered a mix of positive and constructive feedback over the last month. While many clients praise the company for reasonable pricing, high-quality work, and exceptional customer service, some reviews highlight issues with project execution, particularly concerning their advertised expertise in certain areas. Overall, the sentiments lean heavily towards appreciation for their service and the commitment of owner Kevin, yet there are notable concerns regarding project completion and the associated costs. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews reflect a predominantly positive sentiment toward Kiwi Plumbing, with specific commendations on the quality and reliability of their work. Customers appreciate the reasonable pricing compared to competitors and are particularly satisfied with the outcome of significant plumbing projects, including installations of steam showers and hot tubs. The follow-up service and responsiveness of ... Read more
The reviews reflect a predominantly positive sentiment toward Kiwi Plumbing, with specific commendations on the quality and reliability of their work. Customers appreciate the reasonable pricing compared to competitors and are particularly satisfied with the outcome of significant plumbing projects, including installations of steam showers and hot tubs. The follow-up service and responsiveness of the owner, Kevin, are frequently mentioned as standout attributes, leading to strong referrals and repeat business. However, the reviews also reveal some critical feedback, particularly about the execution of complex installations. Some reviewers reported issues with the installation of greywater systems and solar thermal setups, which required corrections and additional costs. This has raised concerns about the company's expertise in specific areas, despite their solid reputation in general plumbing practices. Overall, customers express satisfaction with the effort taken to resolve issues when they arise, often highlighting Kevin Read less