Water Heater Specialists

The reviews for Water Heater Specialists reflect a mixed sentiment, heavily skewed towards both positive and negative experiences with their service. Many customers expressed satisfaction with the quick response time, professionalism, and quality of work performed by technicians upon installation or replacement of water heaters. Several clients noted the convenience of same-day service and appreci... Read more

The reviews for Water Heater Specialists reflect a mixed sentiment, heavily skewed towards both positive and negative experiences with their service. Many customers expressed satisfaction with the quick response time, professionalism, and quality of work performed by technicians upon installation or replacement of water heaters. Several clients noted the convenience of same-day service and appreciated the informative and courteous manner of technicians. However, there is a significant number of complaints regarding perceived upselling tactics, high diagnostic fees, and untrustworthy recommendations for repairs or replacements. Some customers felt taken advantage of, citing experiences where they were charged exorbitant fees for unnecessary services, leading to strong dissatisfaction and warnings to avoid the company. Overall, while there are commendable aspects of their service, a concerning number of reviews highlight serious issues with trust and transparency. Read less