Souza & Viviani Plumbing

Souza & Viviani demonstrates strong professionalism and project completion capabilities, with consistent praise for responsiveness, punctuality, and quality workmanship across 16 and 14 reviews respectively. However, pricing emerges as a significant weakness, with 9 reviews explicitly criticizing overcharging, excessive markups (500% on parts, $1400 for toilet/flange replacement, $1500 quote vs. $... Read more

Souza & Viviani demonstrates strong professionalism and project completion capabilities, with consistent praise for responsiveness, punctuality, and quality workmanship across 16 and 14 reviews respectively. However, pricing emerges as a significant weakness, with 9 reviews explicitly criticizing overcharging, excessive markups (500% on parts, $1400 for toilet/flange replacement, $1500 quote vs. $160 actual cost), and lack of transparency on hourly rates. The company shows solid experience and technical knowledge, but pricing concerns and occasional service gaps (incomplete work, lack of specialized equipment) temper overall confidence. Four empty 5-star reviews from June 2022 lack substantive data and reduce reliability. Read less