Rooters On Demand

The reviews for Rooters On Demand reflect a predominantly negative sentiment. Customers express frustration over unprofessional service, lack of proper tools, and perceived dishonesty regarding costs and warranties. Multiple reviewers indicate a feeling of being scammed, particularly citing issues with service quality and communication. Overall, the experience described leads to a significant lack... Read more

The reviews for Rooters On Demand reflect a predominantly negative sentiment. Customers express frustration over unprofessional service, lack of proper tools, and perceived dishonesty regarding costs and warranties. Multiple reviewers indicate a feeling of being scammed, particularly citing issues with service quality and communication. Overall, the experience described leads to a significant lack of trust in the company. In the detailed sentiment analysis, a consistent theme emerges: dissatisfaction with service professionalism. Several customers commented on the technician arriving without the necessary tools, which created significant barriers to completing the job effectively. Furthermore, there is a pervasive sense of being taken advantage of, particularly related to warranty claims and additional costs that were not communicated transparently. Multiple reviewers noted they had to rely on other plumbers to get the job done right, pointing to a severe lack of confidence in Rooters On Demand to fulfill their obligations. The mention of emotional distress over unresolved issues, like the improperly installed sewer line, amplifies the negative experience, suggesting not just a service failure but also significant inconvenience and financial abuse. Overall, the reviews indicate a breach of trust, where customers feel their time and money have been mishandled, and they have not received the quality of service promised. Common findings include bad communication, lack of adequate tools, unprofessional conduct, and a serious concern regarding the company's ability to handle warranty jobs effectively. Read less