Wizard Plumbing and Drain

Wizard Plumbing demonstrates strong professionalism with consistently punctual, courteous technicians who communicate clearly and explain work thoroughly. However, the company is significantly hampered by pricing concerns—many customers report inflated quotes, hidden charges, and estimates 2-4x higher than competitors. Project completion shows mixed results: while many jobs are finished promptly... Read more

Wizard Plumbing demonstrates strong professionalism with consistently punctual, courteous technicians who communicate clearly and explain work thoroughly. However, the company is significantly hampered by pricing concerns—many customers report inflated quotes, hidden charges, and estimates 2-4x higher than competitors. Project completion shows mixed results: while many jobs are finished promptly and competently, there are recurring complaints about follow-up failures, abandoned work, scheduling breakdowns, and unresolved warranty issues. Technical skill is generally solid, but inconsistency across technicians and some documented misdiagnoses undermine confidence. Recent reviews (past 12 months) trend more negative than older reviews, suggesting service quality has declined. Read less