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Find Nearby Plumbers In San Jose, California
Find trusted plumbers in San Jose who can handle a wide range of residential plumbing needs. The plumbers listed in San Jose provide services including leak detection and repair, clogged drain and sewer cleaning, water heater installation and repair (tank and tankless), toilet and faucet repair, pipe replacement, garbage disposal repair, water pressure issues, gas line services, sump pump installation, and emergency plumbing for burst pipes or flooding.
Many also offer specialized services, including sewer camera inspections, hydro jetting, trenchless sewer repair, water softener installation, and routine plumbing maintenance. Whether you need urgent repairs or planned installations, you can find licensed and experienced plumbers in {City} to get the job done right.
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239 Companies
Top 10 Plumbers Companies in San Jose, California
4.7 /5 (120 Reviews Analyzed)
Rock.Plmb Plumbing
San Jose, California
“I've used Rock Plumbing services a few times for my kitchen sink backing up and Rocky the owner has...” according to 122 users
What is the overall customer analysis in January?
Review and analyze now for company Rock.Plmb Plumbing and provide the analysis in the discussed format for the following reviews: '''Excellent and Ethical Service! We called Rocky because we thought the burner of our water heater needed replacement. The Diagnostics indicated "Replace Burner". Only the part was still under warranty, but not the labor and our home protection plan refused to cover ... Read more
Review and analyze now for company Rock.Plmb Plumbing and provide the analysis in the discussed format for the following reviews: '''Excellent and Ethical Service! We called Rocky because we thought the burner of our water heater needed replacement. The Diagnostics indicated "Replace Burner".
Only the part was still under warranty, but not the labor and our home protection plan refused to cover labor. The plumber who originally came thru our protection plan looked at the heater and also said the burner needs replacement, but gave a very high quote for replacing the burner (labor wasn't covered).
He also said there could be a leak somewhere that caused the burner to fail in the first place. We asked Rocky to help us out.
He looked at the unit and immediately said there was nothing wrong with the burner itself. The bottom of the heater needed cleaning to remove the blockage of the air duct, which in turn was causing the burner to not get any air.
He quickly resolved the issue and refused to take any money for his service since this was a very simple job for him! Experience and fairness! I couldn't recommend him more! You can't go wrong with someone like this! Rocky did an excellent job of clearing out the sewer pipes. He was quick in responding and very clear and honest in explaining the issue and billing.
Would definitely recommend his services. Rocky saved my day! Our main water pipe was leaking, I called Rocky in the morning and he was here in less than 1 hour.
It's a hot day and he worked under the sun for a few hours to completely fix it. He also gave me great advice of future repipe options.
I definitely recommend Rocky to others in need. You did the job but it was shoddy one, that was perhaps beyond your capabilities.
It leaked on both ends, which is why I had to call you again the next day and you weren't happy about it. That is the job you walked off, cursing and leaving it undone, which shows your unprofessionalism and poor customer service skills My third time using Rocky and always happy with his work.
He responded quickly to my text and arrived promptly and clear out our clogged sink promptly. My go to guy for plumbing issues! Rocky just came to my home today to do a remove and replace on a garbage disposal unit.
Excellent work as always. I took time off from my work and waited for him to come at the day time we agreed and he was NO SHOW.
When I called him, he also had the audacity to tell me that he does not have time for chit chat and something I cannot write here. UNRELIABLE and RUDE.
Took off face mask in the middle of work even after I asked to stay masked in room. Keeps talking during unmasked and I need to sanitize the place afterwards.
I would not recommend if you have such concerns. The work is done within half an hour and removed all clog.
Rocky Rocks! My neighbor had used Rocky's services and were happy to called Rocky to clear kitchen drain. Rocky is puntual, efficient, and expert at it.
He made sure to use the smallest possible snake to avoid damaging the plumbing. Highly recommend him! Had Rocky replace our water heater as the old one died.
I pre-drained the water heater to save some time. Rocky started at 9am, and was done just after 1pm.
He replaced/re-configured the pipes on both our water and gas lines, added a thermal expansion tank, and obviously installed the new water heater. Total came out to $1575.
Everything is much cleaner, and hopefully safer as well. Rocky was friendly as always, and the area looks much better than before.
Strongly recommend his services. Rocky is one of the sweetest guys who fixed an issue we had with our tap causing a lot of noise when it was open.
I highly recommend him! Called Rocky when one of the neighbours recommended him for installation of acqusana (whole house filter). Very courteous and professional .
Explained what needs to be done, the cost of materials and his labor. Cleaned all of it up after he was done .
Also got the water pressure regulator installed . Left the garage area cleaner than we had before .
Very prompt on timing. Would definitely call him for next job.
We had a leaking water heater. Rocky responded to my call quickly and stopped by in the evening.
Rocky did a quick diagnose and gave two possible leaking causes, suggested us to either do an exchange at store with a handyman's help or use his quote for a new installation for a better brand water heater, though he honestly suggested the former since our water heater still has half of the warranty to go. Rocky is honest, helpful and experienced.
Recommend Rocky is a honest plumber. I have called a lot of people to come and snake drains and replace a few items at my home and rental properties.
They have always tried to rip me off and basically take advantage how desperate the situation was. Rocky comes and snakes the drain and recommends to replace my drainage pipes due to corrosion.
His experience saved me time and headache. He wasn't able to do the job since he said it was too large of a job for a one man and recommended another company that would take care of me.
He gave me a price range of what I would be charged which was EXTREMELY helpful. Since he wasn't able to fix the problem, he would not take any money.
I wanted to pay him for the service call just to come out and him being a honest and professional man, he would not and just went off to his next job. This says a lot about Rocky's integrity! He has a very good memory and remembers all the jobs he's done for me and we call him out at most once a year.
This is my 3rd time doing business with Rocky at Rock.Plmb Plumbing. My drains suddenly and without notice overflowed.
I reached out to Rocky and while said he had just finished a very big all-day job, he came over within 45 min and took care of everything without a hitch. His fee was very competitive.
I really appreciate how he cares for his customers as he could have had me wait until the next day. He explained everything to me in great detail and reassured me that it would all get cleared out.
What a pleasure to have Rocky to rely on. I will call him again should I need any other plumbing work.
He is top notch and I can highly recommend him. Our house main water valve and the kitchen valve are very old and started to leak.
My neighbor recommended Rocky. I post this after the jobs well done.
He came to check the problem at the same day I called him. Then he estimated the time and cost of parts.
He arrived on time with necessary tools, get the work done neatly and professionally. We are very satisfied about Rocky's job.
We definitely will hire him again for future works. My family has used Rocky for our homes for 6+ years and we could not be any happier with his service and professionalism.
Rocky reminds of the Seinfeld episode where Jerry takes his car to the mechanic and the mechanic was obsessed about how the car was being maintained - even though Jerry was the owner of the car and not the mechanic. Rocky brings that same passion to his craft by explaining every detail of the work that his is going to do - and once done, explains the job the he performed.
The man has a healthy obsession of the work that he do and to delight his customer. In the years my family had called him for our 3 homes, Rocky installed water heaters, Pelican water softeners, water filters, snaked clogged sewers, toilet removal and installs, faucets and more.
I estimate that he's done 20+ jobs for our my family (and always with a smile). Rocky's rates are beyond reasonable.
He's an honest man that's looking to earn an honest day's pay - nothing more, nothing less. Great service! The boss is a responsible person.
He helped us replace the water heater in time, thank you so much! Rocky just left our house after working really hard on some issues we had. He was super nice, super knowledgeable and charged very little for what he did.
He even refused to take a tip. Thank you rocky! Best plumber I've met.
Very reliable & reasonable pricing. I used Rocky for installing Water Heater, Water softening system & toilets.
I would put no star if I could. I called Rocky based on several positive reviews here.
He was easy to talk to in the first call. He suggested buying relatively expensive faucets and I purchased 3 of them.
Then called him to schedule an appointment today. I reminded him about the work yesterday as well.
This morning he threw an unbelievable tantrum on me. I was waiting for him (he already being late) and he called me to ask what kind of parts are already there in the faucet.
I am not a very hands on person and struggled to explain what's going on. I offered to him that he can start working and I will buy if he needs anything - all this while he was yelling and screaming at me.
I think he wanted me to react the same way. Before I could even understand what's going on he said it's a long drive and he doesn't want to come anymore.
I am sure he never wanted to take this project up and just was looking for a reason to get out of it. I would never recommend him.
He is unprofessional and very difficult to talk to. PS : someone/Rocky has put a response to my review.
I was polite thru the entire conversation without realizing that he was building up the heat for getting out of the work. That was so naive of me.
I got shocked when he said he is not coming and hung up on me. I didn't even understand what went wrong.
I can understand when some folks don't want to work on small projects. But they can always say "this isn't big enough for us, sorry" and gracefully sign off.
No need to create ugly situations to get out of them. Rock is the best, courteous, prompt great service!! Was having plumbing issues, our precious tenants at rental completely clogged kitchen sink.
Rock explained how he would fix and most importantly how to prevent it happening in future. Also had plumbing issue with a toilet and although he said he could fix it advised my husband to fix it since it was a DIY.
Rock could have charged me for this simple task but he didn't. Very honest,trust worthy, experienced and reasonably priced plumber.
He will be our go to guy now for any plumbing issues This guy came to me the first day I had contacted him. He installed a new kitchen sink faucet for me.
He was an honest and very easy to talk to. I would recommend him to anyone who needs a plumber.
I was impressed with his work and being on time. He will be my main plumber to call.
Need a 'plumbing specialist???' Look no further - Rocky's your guy for all your plumbing needs! After checking out his stellar reviews on Yelp, I gave Rocky a call to make an appointment to install three faucets (two bathrooms and kitchen, which I'd already purchased for our town home in San Jose that we're in the process of selling). What a task it turned out to be!!! Who knew that my old faucets were in such bad shape and would be so difficult to remove - but that's what bad, hard water can do to your faucets (as I learned from Rocky) - important to swap those out every few years, because some parts simply can't be accessed internally to be cleaned.
Even if your faucets look great on the outside, DO change them out. Rocky's a dedicated perfectionist - and definitely takes a lot of pride in his work.
From start to finish, he kept me in the loop on his progress --- or if an extra part underneath a sink was needed, he let me know which part and the price before replacing it. Every step was fully disclosed with zero surprises.
It's clear that building trust and great, long-term relationships for any of your future plumbing needs is at the top of Rocky's list - and did I mention how great his pricing is? Don't hesitate to give Rocky a call - we couldn't be happier that we did! Very happy with the service. It was very easy to communicate with him through messages.
He came quickly after I contacted him, he arrived on time and replaced our kitchen faucet. Not only that, he cleaned the calcium build up on the countertop without being asked! The countertop looks so clean now.
I am very impressed with his service. He is a nice person as well so I have no hesitation to recommend Roky for any plumbing needs.
Rocky is reliable, knowledgeable and provides excellent customer service. He fixed our leaking galvanized sink and replaced it with a top quality Kohler sink which we are very happy with.
You can tell he genuinely cares for his customers' needs and makes sure you are getting the best quality work from him. He is very respectful of our home and is very conscientious that his tools and equipment don't touch your floors or any furnishings.
Very clean guy. We strongly recommend Rocky for your plumbing needs.
My second experience with Rocky was not as good. He did respond to me while on vacation but after that, I couldn't get a visit, or even a date for visit, out of him for more than 3 weeks in spite of several phone calls and texts.
I'd have appreciated if he had just told me that he was solid booked for a month. At least, I wouldn't have wasted my time.
I finally reached out to Chico, who took care of our garbage disposal unit in 3 days. He installed an under sink water filtration system for us - we had a very positive experience with him.
He responded promptly, arrived on time, was very knowledgeable and explained the process to me clearly. So glad to have found a reliable plumbing expert that I will definitely call anytime I have plumbing issues.
I highly recommend Rocky for your plumbing needs. My experience was that he is a complete professional.
Communication was excellent. An appointment was made and he arrived on time for the job.
He's very nice and personable. Good guy.
I had a toilet replacement done and he recommended a toilet that Home Depot sold. No additional markup for the toilet and he would go buy it himself.
He removed the old toilet and installed the new for a flat fee of $125 plus cost for the toilet! Very reasonable price for a quality installation. I would certainly not hesitate to use his services again in the future.
I thought I had put a review up here long since, but when someone asked me for a recommendation just now, discovered I had not. Here's what I wrote on Next Door a year or so ago: As with everyone else who has found this wonderful guy here on NextDoor, we were thrilled to meet Rocky for the first time today, and could not have been happier with his service.
He was able to confirm my husband's diagnosis of the problem over the phone --we just needed to pull a faulty cartridge from a shower faucet, but did not have the right tool. Rocky was able to stop by within an hour between other jobs, pull the cartridge, lubricate the connection, and advise on specific replacement parts to be obtained at Home Depot.
He tried very hard not to charge us anything for his time, but we won that particular discussion. He earned not only our payment, but also our loyalty.
Should the need ever arise on down the road for more serious plumbing help, he will be our first and only call. Thanks so much, Rocky; it was a real pleasure meeting you,and we greatly appreciate the help! Rocky, I'm sorry to read in your response to that other customer that you lost your brother recently, but happy to hear that you are back in business and doing OK despite these unprecedented times.
All best wishes to you and the rest of your family, and thanks again for your outstanding service! Great experience. called him night before.
Described problems on a txt and gave him my address in Cupertino He already had previous appointment in Cupertino and we scheduled me after Had a kitchen sink drain blocked. So came.
with snake router adhered to all the best practices to prevent covid19 First person to enter our home since early March. Still felt comfortable with protocols.
I Will use him again without any hesitation. Thank you for being, responsive, prompt, courteous, and professional! It's not easy finding a plumber that works on a Saturdays and does not charge outrageous rates.
I am not one to write reviews but I truly appreciate the work Rocky did today. Libby Santa Clara Rocky is very knowledgeable! Gave advice on the best toilet to get, picked up toilet from Home Depot and did a fabulous & quick job while he was here.
He also pointed out and gave us advice about some other leak we have. I was so glad I called him.
Highly recommend and will use again if ever I have a need. He also wouldn't even take a tip! :-(.
And it was only $125 to install the toilet and haul away the old one. Great deal.
Thanks, Rocky!!! Very quick response, he responded even on weekend evenings and was ready to start his day early to help us. We found Rocky on Nextdoor.
He is honest and reasonable. He unclogged our kitchen sink successfully.
He doesnt give up, he tried and tried and finally was able to help us unclogged it. Thanks for not giving up Rocky.
So glad to have found him. I was looking for a plumber to install a kitchen faucet for me.
I was referred to Rocky by one of my neighbors. Out of all the plumbers I called, Rocky had the lowest price.
Even if his prices were higher, I would still use him because we liked him that much! He was on time, fast, and did a really good job! I feel incredibly lucky to have found an honest, trustworthy, reliable plumber. We will be using Rocky for all of our future plumbing needs.
Give him a call, you won't regret it! 5 stars, wish I could put more. Rocky should be commended for his job knowledge, hard work and honesty.
He tackled a near-impossible job in my bathroom with skill and resilience. He could have totally charged me more but he didn't.
Another time he came over for something that turned out to be easily fixable, so he just showed me how to do it myself and didn't charge me anything. What a great guy! Thank you, Rocky.
Next time I have plumbing issues, I know who I'll be calling. Just had Rocky come out and repair a faulty toilet seal for us.
He was extremely careful to make sure the issue was correctly identified and that we were fixing the right thing. He then proceeded to effect a very thorough repair.
This was a very slow leak that had been going on for some time before it became apparent, due to a faulty installation by my contractor in the first place. Rocky was friendly, polite, tidy, and charged a very reasonable price for the job.
He is definitely my go to plumber from here out. Wow ! I don't usually write reviews but it is so rare to find such honest and good service providers like Rocky.
He was very reasonable in his quote and was willing to go extra mile in doing a clean job on Saturday night. I was impressed with his work and tried to tip him and he refused to take it ..
he said "I earned my money and this is enough' He will be my plumber for future I was in deep trouble on a Sunday evening as I ran into trouble replacing a faucet. I stripped the compression valve fitting nut and could not get it off to replace.
Plus I could not get the P-Trap off - it was like glued on! So I called Rocky.. the man is the absolute best ever plumber! Nice, professional courteous, clean and fast! What looked like disaster with no water to the home turned into a nice thankful evening as he made all my problems go away! (now my wife) I am the wife and I was so afraid we will deal with out water for the evening as we tried to get some other 24/7 plumber but no luck until Rocky.
He was really nice to stop by and rescue the situation, very nice, kind and was very helpful.. I 100 % recommending Rocky ..
thank you so much Mr Rocky .. Rocky is the greatest! Extremely professional and knowledgeable.
He arrived exactly at the the time he said he was (for me this is a huge deal) and went above and beyond what was necessary. He will be the only plumber I ever call.
I assure you that Rocky is your go-to plumber that you want to contact. Period.
He is very professional, knowledgeable, courteous, and gives details about the work that needs to be done. Excellent plumber.
The service was 100% completed as described in no time at all. From now on, he will be our only choice.
Thank you Rocky! Rocky service and price is super. My bathroom drain is clogged.
I called and arrived within an hour. explained why and what he did every step.
very reasonable price with 3 month back up for his work. I am very happy to find Rocky and will definitely use him again.
I am in Real Estate and have worked with Rocky on numerous jobs from replacing water heaters, snaking lines, changing faucets, and replacing garbage disposals. He does quality work and is the first I call for anything plumbing related.
If you are lucky enough to be on this page, bookmark it and count yourself blessed because Rocky is the best plumber I've ever seen. Good prices, great service, flexibility, nice, the whole package.
He is basically the Tiger Woods of plumbing. I've used him for years for projects large and small on three properties and could not be more satisfied.
I was actually his first Yelp review, which got the ball rolling. :) He takes pride in his work and he's very passionate because he is an artist at his craft.
Rocky rocks! I was able to get a same day appointment. He was very thorough and explained everything clearly.
Great job and reasonable price! Will definitely use him again in the future. I went with Rocky based on the glowing recommendations in Nextdoor.
And it didn't disappoint. It is great to see the passion and love for work that Rocky brings in.
He charged me less than quoted because it didn't take as much time as anticipated! He wouldn't accept the amount he quoted, despite my repeated request. Hard to find an honest guy like him these days.
I am only calling him for all my future needs. Thanks Rocky! Rocky is the most amazing plumber.
I have used him several times. He's very professional and knowledgeable.
Explains everything well before he does the work. He's reasonably priced and super honest.
I can't recommend him enough. He's the best plumber ever.
Rocky is highly UNPROFESSIONAL and poor in communication. Lacks integrity.
I am shocked at the manner in which Rocky dealt with the business we were providing him. We called him for a few jobs around the house.
He gave appropriate quote and promised to send a formal quote. We communicated over a few days to schedule the day over text.
All this while he never provided a formal quote (given our previous interactions, I trusted him to do a fair job and a honest one at that). He arrived on the first day, and I went over the list of tasks.
He was thankful I put it down on paper. I leave for work and he completes part of the job promising to come back next week to finish the rest.
He calls me 30 mins prior to our agreed time for the 2nd day. He wanted to move the work for another day quoting he didn't find the right faucet and that we should pick it ourselves and then call him.
I politely refused informing him of visitors in our house ad that he can start the other work (caulking the bath tub) while we quickly go buy the faucet from Home depot. ALL HELL BREAKS LOOSE AFTER THIS.
At that time, he starts getting upset, telling me I should get a team of plumbers to get the job done, how it takes 2 hours to re-caulk one area. One point after another, he rambled with a lot of frustration and hung up on me.
I figured there is some misunderstanding and texted him back and let him know that perhaps we should clear the misunderstanding ad re-prioritize the tasks if it is too overwhelming for him. NO response till today I called him again.
Once he picked up and knew it was me calling, he said he doesn't want to complete the work and I should find another plumber. After I looked him up on Yelp, I saw the spectrum of feedback that he has received.
I am sure all of us as humans have areas we can work on. When someone calls you up to clear the mis-understanding, they obviously are respecting the differences of opinion and are willing to work through it.
I wished he would have paid more attention instead of getting angry. Hope this review helps others working with him.
I had a jack of all trades remodel my bathroom a year or so ago and the bathroom faucet and or plumbing in the bathroom has dripped and leaked off and on since, however it leaked a bunch almost ruined the bottom of a 1500 dollar vanity! So I bought a new faucet and Rocky came and installed it and fixed everything at a very reasonable price on very short notice!! He's courteous and good at what he does and could recommend s finer plumber, I have complete confidence in his work and if an issue arises in the future I wouldn't hesitate to give him a call, I couldn't recommend a better plumber!! Nice job Thank you Rocky Did not have any work done, but Rocky spent time to listen to my problem and refer me to somebody who works on mobile homes, because he does not. He was very sincere and did not ask for anything in return.
You can tell he is a genuine person who tries his best in what he does. He is greatly appreciated.
We had a water heater replaced by Rocky. It was still under warranty so we expected a refund from AO Smith.
There as a mixup due to a bad salesman misleading Rocky and AO Smoth would not honor the new water heater for a refund. This led to some confusion and we thought we would not be able to get our refund.
But Rocky managed to get the refund done for us by working with the warranty guys at a later date and came back to refund the money to us. This shows how honest a person he is ! On top of that the installation of the water heater was top notch.
5 stars are not enough. We had a small problem with a leaking faucet connection.
He showed up on time, worked fast and clean. His price was far below our estimate.
Best compliment I can offer for Rocky is, he has old school integrity and workmanship. Something you just don't find that much anymore.
Wish I had gotten more cards. We will be referring him to everyone.
We have been without hot water for three days now, taking cold showers, boiling water to clean our dishes, etc. I called Rocky to coordinate the replacement of the Hot Water heater's Thermocouple.
It was going to be a tight squeeze to leave the office at a moment's notice and make it home to meet him, but I tried anyway, thinking my family will once again have hot water in our home. I was late rushing home to meet this Rocky on last minute's notice.
I understand him being upset, but he proceeded to show his very UNPROFESSIONAL side and not only yell at me over the phone, but hang up on me, twice. I could not get in a word edgewise.
He ended up leaving 3 minutes before I arrived. Rocky may have 20 years experience, but it appears that he still has some things to learn about customer service.
I would NOT recommend this business to anyone. If there was a way to give ZERO stars, I would.
Still no hot water. EDIT: 25 minutes after writing this review Rocky called me.
Look here -- http://bit.ly/callfromrocky Did he call to say he'd like to work things out? No. He told me "You are going to be sorry for writing that review".
What professional business calls a customer at 8PM on a Friday night and threatens them?? I can't believe he actually threatened me. Called Mr.
Rocky to fix several seemingly minor plumbing issues around the house. He provided initial estimate over the phone and even though the work turn out to be little bit more than expected he stuck to the initial estimate.
He took time to explain each issues in detail and found several sub optimal plumbing jobs that needs fixing. Here is a genuine guy that really deserves all 5 starts.
You are going to be my plumber as long as I am in bay area. Rocky is a man of integrity.
He repaired the pipe of my tenant's water heater and charged $10 less than the estimate. I don't see that very often.
Another plumbing company gave me an estimate to replace the vertical waste pipe. Rocky checked for leaks and did not find any.
He changed a small gasket underneath the kitchen sink to repair the leak under the sink. He also cleared the pop up of hair when the tenant complained about odor coming from the bathroom basin.
The total bill was on the house. He didn't even charge me for gas money.
I highly recommend Rocky to all my friends in the rental business. We had standing water and slow drain problem in kitchen sink.
Text Rocky after 6pm Sunday night, got response with quote right away, so made an appointment 9am Monday. He showed up on time.
Rocky diagnosed the problem and explained how he is going to fix it. While he's doing the work, he also offered great tips how to prevent it happen.
He is professional, does quality work with reasonable price. Best plumber ever! Reliable, explains everything, friendly and does great work.
Thanks for fixing all the plumbing issues. Rocky fixed our two bathtubs at a reasonable price and we are very satisfied with his work.
He bought the parts and showed us the receipt to prove that he did not overcharge. He is responsive, knowledgeable and honest.
We already talked to him about working on our next home project. Rocky is a skilled, professional, friendly, and fair plumber.
When the Moen shower faucet at my house broke, he quoted a reasonable price and came to fix it two days later, right on schedule. Upon removing parts of the component, he discovered that the job would be much more complex and require more work.
Additionally, he discovered that one of the parts that he'd bought from Home Depot was defective. Rocky spent extra time and effort to pull out a stuck component from the valve, and he drove back to Home Depot to return and obtain a new cartridge.
When all was said and done, the fixed shower was working. He did not charge extra for the additional time and effort, and the base price was reasonable to begin with.
He provided receipts of the parts that he bought as proof that he didn't mark them up. Highly recommend Rock.Plmb as a fair, equitable, reasonable, and trustworthy plumber.
I plan on calling on them again for future plumbing needs. Rocky is a great plumber.
He came on short notice, showed up promptly, was kind and courteous, communicated well, and most importantly fixed the nasty sewer problem we had quickly and efficiently. He's also super nice and explained ways we can avoid the problem again.
I'd recommend him highly! Rocky is the best. I've had him come take care of plumbing issues I wasn't comfortable doing myself and he makes it seem so easy.
Very friendly, very accommodating, and extremely affordable. He repaired a shower for us that wasn't producing hot water in under an hour, and replaced a leaking faucet even faster.
Can't recommend him enough. A perfect gentleman, honest to the core and knows his craft pretty well.
He showed me what to fix and how to fix without charging a penny. I followed his advice and fixed my shower leak for a few dollars silicon from HD where others have said to replace the drain for few hundred dollars work.
Very few people of his calibre exist in today's market. I asked Rocky to fix my bathroom sink faucet and toilet and my experience with him has been superb.
He is honest, professional and hardworking. I plan on calling him for all my plumbing needs.
My tenant reported a faucet leak in the bathtub. He had someone tried to repair it but failed.
By luck of the draw from Yelp based on reviews, I called Rock in the morning and by the afternoon, he had arranged a schedule with my tenant and repaired the leak. Additionally, he checked surrounding area, suggested and fixed a valve issue with the toilet.
The price for prompt and good service is very reasonable and no more than the estimated amount. I'll use the "Rock" again for future townhouse repairs.
Great job installing kitchen faucet. Old faucet was hard to get out but Rocky did the job, and some additional work too, and was friendly and on time, didn't charge anything extra.
Had a leaky sink and I saw Rocky's referral on a neighborhood social networking site and gave him a call. He setup an appt for first thing next morning and when he came in and checked it out, was able to fix it very promptly.
He was extremely friendly and took the time to explain what was going on and I felt that he was extremely passionate about his work and strives to do the best. I now have him on my contact list and Rocky will be the first one I call if I have any plumbing needs and won't hesitate to recommend him to my friends.
Thanks Rocky ! Rocky is my favorite plumber ! He is honest and most of all he is very reasonable. He fixed my bathroom faucet and did a wonderful job .
Once the job is done , he cleans up perfectly and leave no trace of repairing !!! He will be the one and only one I would call for any issues with kitchen/ bathroom Plumbimg issues !!! I've used Rock Plumbing services a few times for my kitchen sink backing up and Rocky the owner has always been kind, knowledgeable, and right on time. He's very cost friendly.
Quick to find and either fix or replace the parts needed, he's well organized and neat for a messy job. All and all he's my go to plumber.
Our dishwasher was not draining. We didn't know if it was a dishwasher issue or a plumbing issue.
We called Rocky and he came within a day. He was very polite.
Checked the dishwasher filter, cleaned it, checked for clog in the pipes. He suggested we call the service center for dishwasher repair.
He refused to accept any payment because he said he did not fix our issue. He kept apologizing about our dishwasher not working even though it was none of his fault.
We really appreciated his professionalism. Very honest.
He does not charge if he does not solve your problem. He spent 5 hours trying to unclog my sewer main without success.
It may be a collapsed pipe somewhere. You need an honest plumber.
Unfortunately, my house may be cursed, and he's probably not going to come back. We had to get four bidet attachments installed at our home.
I had tried to install them myself but was not able to successfully install all of them (I could only do one and partially one more). So I called Rocky to see if he would be available that week to get the other three installed.
He was very courteous on the call and we set up a time. Rocky arrived on time and started to work.
He was very careful moving the items in the bathroom around and took all the precautions that would prevent a mess in case of a leak, while working. He finished the job quickly and without any mess.
He also made sure to put back all the things in that needed to be moved, back in place. Rocky is very honest.
Initially we had agreed on a quote over the phone, which was very fair. But after he completed the job, he took into account some of the work that I had already done and actually reduced the quote.
That was very nice of him. He is very friendly and takes pride in his work.
I highly recommend Rocky for all your plumbing needs ! We want to give a huge thanks to Rocky the plumber. He responded to our emergency call quickly! He was very careful doing everything he could to protect our house from the fixing of the plumbing "issue".
He was professional, honest and fair with the cost. We HIGHLY recommend him and he will be our go to plumber in the future! Our water heater was broken, Rock provided a prompt great service replaced a new one in a few hours, my husband wanted to tip him $50 in cash, but he give us back and told us no tips since our payment was check that would save him $33.
he is an honest, trustworthy, experienced and reasonably priced plumber. we will use him for any water heater and plumbing issues Rocky is the best plumber I've had.
Very good quality, sincere, honest, fair priced and very good customer service. He even did a few extras at no cost and at the end when I tried adding a tip he refused.
All I can do is offer him a good review as a gratitude. He's my first go to choice for any plumbing needs.
I've used Rocky for over 2 years. He's thorough and excellent at what he does.
Even available on weekends without charging extra. He's honest and I've left him alone in the house more than once.
He's replaced toilets, faucets, vanities, etc. Also, fixed bathtub and washer plumbing issues.
He's very courteous and leaves the place super clean. Did I mention, his prices are the most reasonable in San Jose? Why would anyone need a different plumber?! Rocky is my neighbor.
Actually he is recommended by another neighbor. In our first phone conversation,he asked questions carefully and gave me the advice of how to check my water heater's problem.
He is very experienced and responded promptly. He replaced my water heater in the second day with a very reasonable price.
My water heater is in house and in the second floor with the light color carpet on the stairs. He finished the job very organized and cleanly.
I will rely on him for my house plumbing issue in the future. Called Rocky for a toilet blockage issue.
He arrived in about an hour and unclogged it in 10 minutes. He is polite and clearly explained the process and tools he would use before starting the work.
I will definitely call Rocky again when I have any plumbing related service need! My tenants had not had hot water for a few days and I contacted Rock in the late afternoon. He gave a fair quote and quick fixed the water heater problem the early morning of the second day.
And he also helped checking my vent system and told me it is good. I love his service and trust him.
Thanks, Rock. I have used Rocky's services on two occasions so far -- one for replacing a kitchen faucet and another time for fixing a blockage in the air gap.
Rocky is a true professional -- responsive, punctual, skilled and honest. He knows his trade, diagnoses and explains the problem well before fixing it fully.
He is not about just making a quick buck off you but making sure you are satisfied, understand the root cause and how the issue can be prevented in the future. He does thorough and quality work and is very fair about what he charges...or not charges.
Hard to find people like him -- will definitely use him again!'''.Read less
Only the part was still under warranty, but not the labor and our home protection plan refused to cover labor. The plumber who originally came thru our protection plan looked at the heater and also said the burner needs replacement, but gave a very high quote for replacing the burner (labor wasn't covered).
He also said there could be a leak somewhere that caused the burner to fail in the first place. We asked Rocky to help us out.
He looked at the unit and immediately said there was nothing wrong with the burner itself. The bottom of the heater needed cleaning to remove the blockage of the air duct, which in turn was causing the burner to not get any air.
He quickly resolved the issue and refused to take any money for his service since this was a very simple job for him! Experience and fairness! I couldn't recommend him more! You can't go wrong with someone like this! Rocky did an excellent job of clearing out the sewer pipes. He was quick in responding and very clear and honest in explaining the issue and billing.
Would definitely recommend his services. Rocky saved my day! Our main water pipe was leaking, I called Rocky in the morning and he was here in less than 1 hour.
It's a hot day and he worked under the sun for a few hours to completely fix it. He also gave me great advice of future repipe options.
I definitely recommend Rocky to others in need. You did the job but it was shoddy one, that was perhaps beyond your capabilities.
It leaked on both ends, which is why I had to call you again the next day and you weren't happy about it. That is the job you walked off, cursing and leaving it undone, which shows your unprofessionalism and poor customer service skills My third time using Rocky and always happy with his work.
He responded quickly to my text and arrived promptly and clear out our clogged sink promptly. My go to guy for plumbing issues! Rocky just came to my home today to do a remove and replace on a garbage disposal unit.
Excellent work as always. I took time off from my work and waited for him to come at the day time we agreed and he was NO SHOW.
When I called him, he also had the audacity to tell me that he does not have time for chit chat and something I cannot write here. UNRELIABLE and RUDE.
Took off face mask in the middle of work even after I asked to stay masked in room. Keeps talking during unmasked and I need to sanitize the place afterwards.
I would not recommend if you have such concerns. The work is done within half an hour and removed all clog.
Rocky Rocks! My neighbor had used Rocky's services and were happy to called Rocky to clear kitchen drain. Rocky is puntual, efficient, and expert at it.
He made sure to use the smallest possible snake to avoid damaging the plumbing. Highly recommend him! Had Rocky replace our water heater as the old one died.
I pre-drained the water heater to save some time. Rocky started at 9am, and was done just after 1pm.
He replaced/re-configured the pipes on both our water and gas lines, added a thermal expansion tank, and obviously installed the new water heater. Total came out to $1575.
Everything is much cleaner, and hopefully safer as well. Rocky was friendly as always, and the area looks much better than before.
Strongly recommend his services. Rocky is one of the sweetest guys who fixed an issue we had with our tap causing a lot of noise when it was open.
I highly recommend him! Called Rocky when one of the neighbours recommended him for installation of acqusana (whole house filter). Very courteous and professional .
Explained what needs to be done, the cost of materials and his labor. Cleaned all of it up after he was done .
Also got the water pressure regulator installed . Left the garage area cleaner than we had before .
Very prompt on timing. Would definitely call him for next job.
We had a leaking water heater. Rocky responded to my call quickly and stopped by in the evening.
Rocky did a quick diagnose and gave two possible leaking causes, suggested us to either do an exchange at store with a handyman's help or use his quote for a new installation for a better brand water heater, though he honestly suggested the former since our water heater still has half of the warranty to go. Rocky is honest, helpful and experienced.
Recommend Rocky is a honest plumber. I have called a lot of people to come and snake drains and replace a few items at my home and rental properties.
They have always tried to rip me off and basically take advantage how desperate the situation was. Rocky comes and snakes the drain and recommends to replace my drainage pipes due to corrosion.
His experience saved me time and headache. He wasn't able to do the job since he said it was too large of a job for a one man and recommended another company that would take care of me.
He gave me a price range of what I would be charged which was EXTREMELY helpful. Since he wasn't able to fix the problem, he would not take any money.
I wanted to pay him for the service call just to come out and him being a honest and professional man, he would not and just went off to his next job. This says a lot about Rocky's integrity! He has a very good memory and remembers all the jobs he's done for me and we call him out at most once a year.
This is my 3rd time doing business with Rocky at Rock.Plmb Plumbing. My drains suddenly and without notice overflowed.
I reached out to Rocky and while said he had just finished a very big all-day job, he came over within 45 min and took care of everything without a hitch. His fee was very competitive.
I really appreciate how he cares for his customers as he could have had me wait until the next day. He explained everything to me in great detail and reassured me that it would all get cleared out.
What a pleasure to have Rocky to rely on. I will call him again should I need any other plumbing work.
He is top notch and I can highly recommend him. Our house main water valve and the kitchen valve are very old and started to leak.
My neighbor recommended Rocky. I post this after the jobs well done.
He came to check the problem at the same day I called him. Then he estimated the time and cost of parts.
He arrived on time with necessary tools, get the work done neatly and professionally. We are very satisfied about Rocky's job.
We definitely will hire him again for future works. My family has used Rocky for our homes for 6+ years and we could not be any happier with his service and professionalism.
Rocky reminds of the Seinfeld episode where Jerry takes his car to the mechanic and the mechanic was obsessed about how the car was being maintained - even though Jerry was the owner of the car and not the mechanic. Rocky brings that same passion to his craft by explaining every detail of the work that his is going to do - and once done, explains the job the he performed.
The man has a healthy obsession of the work that he do and to delight his customer. In the years my family had called him for our 3 homes, Rocky installed water heaters, Pelican water softeners, water filters, snaked clogged sewers, toilet removal and installs, faucets and more.
I estimate that he's done 20+ jobs for our my family (and always with a smile). Rocky's rates are beyond reasonable.
He's an honest man that's looking to earn an honest day's pay - nothing more, nothing less. Great service! The boss is a responsible person.
He helped us replace the water heater in time, thank you so much! Rocky just left our house after working really hard on some issues we had. He was super nice, super knowledgeable and charged very little for what he did.
He even refused to take a tip. Thank you rocky! Best plumber I've met.
Very reliable & reasonable pricing. I used Rocky for installing Water Heater, Water softening system & toilets.
I would put no star if I could. I called Rocky based on several positive reviews here.
He was easy to talk to in the first call. He suggested buying relatively expensive faucets and I purchased 3 of them.
Then called him to schedule an appointment today. I reminded him about the work yesterday as well.
This morning he threw an unbelievable tantrum on me. I was waiting for him (he already being late) and he called me to ask what kind of parts are already there in the faucet.
I am not a very hands on person and struggled to explain what's going on. I offered to him that he can start working and I will buy if he needs anything - all this while he was yelling and screaming at me.
I think he wanted me to react the same way. Before I could even understand what's going on he said it's a long drive and he doesn't want to come anymore.
I am sure he never wanted to take this project up and just was looking for a reason to get out of it. I would never recommend him.
He is unprofessional and very difficult to talk to. PS : someone/Rocky has put a response to my review.
I was polite thru the entire conversation without realizing that he was building up the heat for getting out of the work. That was so naive of me.
I got shocked when he said he is not coming and hung up on me. I didn't even understand what went wrong.
I can understand when some folks don't want to work on small projects. But they can always say "this isn't big enough for us, sorry" and gracefully sign off.
No need to create ugly situations to get out of them. Rock is the best, courteous, prompt great service!! Was having plumbing issues, our precious tenants at rental completely clogged kitchen sink.
Rock explained how he would fix and most importantly how to prevent it happening in future. Also had plumbing issue with a toilet and although he said he could fix it advised my husband to fix it since it was a DIY.
Rock could have charged me for this simple task but he didn't. Very honest,trust worthy, experienced and reasonably priced plumber.
He will be our go to guy now for any plumbing issues This guy came to me the first day I had contacted him. He installed a new kitchen sink faucet for me.
He was an honest and very easy to talk to. I would recommend him to anyone who needs a plumber.
I was impressed with his work and being on time. He will be my main plumber to call.
Need a 'plumbing specialist???' Look no further - Rocky's your guy for all your plumbing needs! After checking out his stellar reviews on Yelp, I gave Rocky a call to make an appointment to install three faucets (two bathrooms and kitchen, which I'd already purchased for our town home in San Jose that we're in the process of selling). What a task it turned out to be!!! Who knew that my old faucets were in such bad shape and would be so difficult to remove - but that's what bad, hard water can do to your faucets (as I learned from Rocky) - important to swap those out every few years, because some parts simply can't be accessed internally to be cleaned.
Even if your faucets look great on the outside, DO change them out. Rocky's a dedicated perfectionist - and definitely takes a lot of pride in his work.
From start to finish, he kept me in the loop on his progress --- or if an extra part underneath a sink was needed, he let me know which part and the price before replacing it. Every step was fully disclosed with zero surprises.
It's clear that building trust and great, long-term relationships for any of your future plumbing needs is at the top of Rocky's list - and did I mention how great his pricing is? Don't hesitate to give Rocky a call - we couldn't be happier that we did! Very happy with the service. It was very easy to communicate with him through messages.
He came quickly after I contacted him, he arrived on time and replaced our kitchen faucet. Not only that, he cleaned the calcium build up on the countertop without being asked! The countertop looks so clean now.
I am very impressed with his service. He is a nice person as well so I have no hesitation to recommend Roky for any plumbing needs.
Rocky is reliable, knowledgeable and provides excellent customer service. He fixed our leaking galvanized sink and replaced it with a top quality Kohler sink which we are very happy with.
You can tell he genuinely cares for his customers' needs and makes sure you are getting the best quality work from him. He is very respectful of our home and is very conscientious that his tools and equipment don't touch your floors or any furnishings.
Very clean guy. We strongly recommend Rocky for your plumbing needs.
My second experience with Rocky was not as good. He did respond to me while on vacation but after that, I couldn't get a visit, or even a date for visit, out of him for more than 3 weeks in spite of several phone calls and texts.
I'd have appreciated if he had just told me that he was solid booked for a month. At least, I wouldn't have wasted my time.
I finally reached out to Chico, who took care of our garbage disposal unit in 3 days. He installed an under sink water filtration system for us - we had a very positive experience with him.
He responded promptly, arrived on time, was very knowledgeable and explained the process to me clearly. So glad to have found a reliable plumbing expert that I will definitely call anytime I have plumbing issues.
I highly recommend Rocky for your plumbing needs. My experience was that he is a complete professional.
Communication was excellent. An appointment was made and he arrived on time for the job.
He's very nice and personable. Good guy.
I had a toilet replacement done and he recommended a toilet that Home Depot sold. No additional markup for the toilet and he would go buy it himself.
He removed the old toilet and installed the new for a flat fee of $125 plus cost for the toilet! Very reasonable price for a quality installation. I would certainly not hesitate to use his services again in the future.
I thought I had put a review up here long since, but when someone asked me for a recommendation just now, discovered I had not. Here's what I wrote on Next Door a year or so ago: As with everyone else who has found this wonderful guy here on NextDoor, we were thrilled to meet Rocky for the first time today, and could not have been happier with his service.
He was able to confirm my husband's diagnosis of the problem over the phone --we just needed to pull a faulty cartridge from a shower faucet, but did not have the right tool. Rocky was able to stop by within an hour between other jobs, pull the cartridge, lubricate the connection, and advise on specific replacement parts to be obtained at Home Depot.
He tried very hard not to charge us anything for his time, but we won that particular discussion. He earned not only our payment, but also our loyalty.
Should the need ever arise on down the road for more serious plumbing help, he will be our first and only call. Thanks so much, Rocky; it was a real pleasure meeting you,and we greatly appreciate the help! Rocky, I'm sorry to read in your response to that other customer that you lost your brother recently, but happy to hear that you are back in business and doing OK despite these unprecedented times.
All best wishes to you and the rest of your family, and thanks again for your outstanding service! Great experience. called him night before.
Described problems on a txt and gave him my address in Cupertino He already had previous appointment in Cupertino and we scheduled me after Had a kitchen sink drain blocked. So came.
with snake router adhered to all the best practices to prevent covid19 First person to enter our home since early March. Still felt comfortable with protocols.
I Will use him again without any hesitation. Thank you for being, responsive, prompt, courteous, and professional! It's not easy finding a plumber that works on a Saturdays and does not charge outrageous rates.
I am not one to write reviews but I truly appreciate the work Rocky did today. Libby Santa Clara Rocky is very knowledgeable! Gave advice on the best toilet to get, picked up toilet from Home Depot and did a fabulous & quick job while he was here.
He also pointed out and gave us advice about some other leak we have. I was so glad I called him.
Highly recommend and will use again if ever I have a need. He also wouldn't even take a tip! :-(.
And it was only $125 to install the toilet and haul away the old one. Great deal.
Thanks, Rocky!!! Very quick response, he responded even on weekend evenings and was ready to start his day early to help us. We found Rocky on Nextdoor.
He is honest and reasonable. He unclogged our kitchen sink successfully.
He doesnt give up, he tried and tried and finally was able to help us unclogged it. Thanks for not giving up Rocky.
So glad to have found him. I was looking for a plumber to install a kitchen faucet for me.
I was referred to Rocky by one of my neighbors. Out of all the plumbers I called, Rocky had the lowest price.
Even if his prices were higher, I would still use him because we liked him that much! He was on time, fast, and did a really good job! I feel incredibly lucky to have found an honest, trustworthy, reliable plumber. We will be using Rocky for all of our future plumbing needs.
Give him a call, you won't regret it! 5 stars, wish I could put more. Rocky should be commended for his job knowledge, hard work and honesty.
He tackled a near-impossible job in my bathroom with skill and resilience. He could have totally charged me more but he didn't.
Another time he came over for something that turned out to be easily fixable, so he just showed me how to do it myself and didn't charge me anything. What a great guy! Thank you, Rocky.
Next time I have plumbing issues, I know who I'll be calling. Just had Rocky come out and repair a faulty toilet seal for us.
He was extremely careful to make sure the issue was correctly identified and that we were fixing the right thing. He then proceeded to effect a very thorough repair.
This was a very slow leak that had been going on for some time before it became apparent, due to a faulty installation by my contractor in the first place. Rocky was friendly, polite, tidy, and charged a very reasonable price for the job.
He is definitely my go to plumber from here out. Wow ! I don't usually write reviews but it is so rare to find such honest and good service providers like Rocky.
He was very reasonable in his quote and was willing to go extra mile in doing a clean job on Saturday night. I was impressed with his work and tried to tip him and he refused to take it ..
he said "I earned my money and this is enough' He will be my plumber for future I was in deep trouble on a Sunday evening as I ran into trouble replacing a faucet. I stripped the compression valve fitting nut and could not get it off to replace.
Plus I could not get the P-Trap off - it was like glued on! So I called Rocky.. the man is the absolute best ever plumber! Nice, professional courteous, clean and fast! What looked like disaster with no water to the home turned into a nice thankful evening as he made all my problems go away! (now my wife) I am the wife and I was so afraid we will deal with out water for the evening as we tried to get some other 24/7 plumber but no luck until Rocky.
He was really nice to stop by and rescue the situation, very nice, kind and was very helpful.. I 100 % recommending Rocky ..
thank you so much Mr Rocky .. Rocky is the greatest! Extremely professional and knowledgeable.
He arrived exactly at the the time he said he was (for me this is a huge deal) and went above and beyond what was necessary. He will be the only plumber I ever call.
I assure you that Rocky is your go-to plumber that you want to contact. Period.
He is very professional, knowledgeable, courteous, and gives details about the work that needs to be done. Excellent plumber.
The service was 100% completed as described in no time at all. From now on, he will be our only choice.
Thank you Rocky! Rocky service and price is super. My bathroom drain is clogged.
I called and arrived within an hour. explained why and what he did every step.
very reasonable price with 3 month back up for his work. I am very happy to find Rocky and will definitely use him again.
I am in Real Estate and have worked with Rocky on numerous jobs from replacing water heaters, snaking lines, changing faucets, and replacing garbage disposals. He does quality work and is the first I call for anything plumbing related.
If you are lucky enough to be on this page, bookmark it and count yourself blessed because Rocky is the best plumber I've ever seen. Good prices, great service, flexibility, nice, the whole package.
He is basically the Tiger Woods of plumbing. I've used him for years for projects large and small on three properties and could not be more satisfied.
I was actually his first Yelp review, which got the ball rolling. :) He takes pride in his work and he's very passionate because he is an artist at his craft.
Rocky rocks! I was able to get a same day appointment. He was very thorough and explained everything clearly.
Great job and reasonable price! Will definitely use him again in the future. I went with Rocky based on the glowing recommendations in Nextdoor.
And it didn't disappoint. It is great to see the passion and love for work that Rocky brings in.
He charged me less than quoted because it didn't take as much time as anticipated! He wouldn't accept the amount he quoted, despite my repeated request. Hard to find an honest guy like him these days.
I am only calling him for all my future needs. Thanks Rocky! Rocky is the most amazing plumber.
I have used him several times. He's very professional and knowledgeable.
Explains everything well before he does the work. He's reasonably priced and super honest.
I can't recommend him enough. He's the best plumber ever.
Rocky is highly UNPROFESSIONAL and poor in communication. Lacks integrity.
I am shocked at the manner in which Rocky dealt with the business we were providing him. We called him for a few jobs around the house.
He gave appropriate quote and promised to send a formal quote. We communicated over a few days to schedule the day over text.
All this while he never provided a formal quote (given our previous interactions, I trusted him to do a fair job and a honest one at that). He arrived on the first day, and I went over the list of tasks.
He was thankful I put it down on paper. I leave for work and he completes part of the job promising to come back next week to finish the rest.
He calls me 30 mins prior to our agreed time for the 2nd day. He wanted to move the work for another day quoting he didn't find the right faucet and that we should pick it ourselves and then call him.
I politely refused informing him of visitors in our house ad that he can start the other work (caulking the bath tub) while we quickly go buy the faucet from Home depot. ALL HELL BREAKS LOOSE AFTER THIS.
At that time, he starts getting upset, telling me I should get a team of plumbers to get the job done, how it takes 2 hours to re-caulk one area. One point after another, he rambled with a lot of frustration and hung up on me.
I figured there is some misunderstanding and texted him back and let him know that perhaps we should clear the misunderstanding ad re-prioritize the tasks if it is too overwhelming for him. NO response till today I called him again.
Once he picked up and knew it was me calling, he said he doesn't want to complete the work and I should find another plumber. After I looked him up on Yelp, I saw the spectrum of feedback that he has received.
I am sure all of us as humans have areas we can work on. When someone calls you up to clear the mis-understanding, they obviously are respecting the differences of opinion and are willing to work through it.
I wished he would have paid more attention instead of getting angry. Hope this review helps others working with him.
I had a jack of all trades remodel my bathroom a year or so ago and the bathroom faucet and or plumbing in the bathroom has dripped and leaked off and on since, however it leaked a bunch almost ruined the bottom of a 1500 dollar vanity! So I bought a new faucet and Rocky came and installed it and fixed everything at a very reasonable price on very short notice!! He's courteous and good at what he does and could recommend s finer plumber, I have complete confidence in his work and if an issue arises in the future I wouldn't hesitate to give him a call, I couldn't recommend a better plumber!! Nice job Thank you Rocky Did not have any work done, but Rocky spent time to listen to my problem and refer me to somebody who works on mobile homes, because he does not. He was very sincere and did not ask for anything in return.
You can tell he is a genuine person who tries his best in what he does. He is greatly appreciated.
We had a water heater replaced by Rocky. It was still under warranty so we expected a refund from AO Smith.
There as a mixup due to a bad salesman misleading Rocky and AO Smoth would not honor the new water heater for a refund. This led to some confusion and we thought we would not be able to get our refund.
But Rocky managed to get the refund done for us by working with the warranty guys at a later date and came back to refund the money to us. This shows how honest a person he is ! On top of that the installation of the water heater was top notch.
5 stars are not enough. We had a small problem with a leaking faucet connection.
He showed up on time, worked fast and clean. His price was far below our estimate.
Best compliment I can offer for Rocky is, he has old school integrity and workmanship. Something you just don't find that much anymore.
Wish I had gotten more cards. We will be referring him to everyone.
We have been without hot water for three days now, taking cold showers, boiling water to clean our dishes, etc. I called Rocky to coordinate the replacement of the Hot Water heater's Thermocouple.
It was going to be a tight squeeze to leave the office at a moment's notice and make it home to meet him, but I tried anyway, thinking my family will once again have hot water in our home. I was late rushing home to meet this Rocky on last minute's notice.
I understand him being upset, but he proceeded to show his very UNPROFESSIONAL side and not only yell at me over the phone, but hang up on me, twice. I could not get in a word edgewise.
He ended up leaving 3 minutes before I arrived. Rocky may have 20 years experience, but it appears that he still has some things to learn about customer service.
I would NOT recommend this business to anyone. If there was a way to give ZERO stars, I would.
Still no hot water. EDIT: 25 minutes after writing this review Rocky called me.
Look here -- http://bit.ly/callfromrocky Did he call to say he'd like to work things out? No. He told me "You are going to be sorry for writing that review".
What professional business calls a customer at 8PM on a Friday night and threatens them?? I can't believe he actually threatened me. Called Mr.
Rocky to fix several seemingly minor plumbing issues around the house. He provided initial estimate over the phone and even though the work turn out to be little bit more than expected he stuck to the initial estimate.
He took time to explain each issues in detail and found several sub optimal plumbing jobs that needs fixing. Here is a genuine guy that really deserves all 5 starts.
You are going to be my plumber as long as I am in bay area. Rocky is a man of integrity.
He repaired the pipe of my tenant's water heater and charged $10 less than the estimate. I don't see that very often.
Another plumbing company gave me an estimate to replace the vertical waste pipe. Rocky checked for leaks and did not find any.
He changed a small gasket underneath the kitchen sink to repair the leak under the sink. He also cleared the pop up of hair when the tenant complained about odor coming from the bathroom basin.
The total bill was on the house. He didn't even charge me for gas money.
I highly recommend Rocky to all my friends in the rental business. We had standing water and slow drain problem in kitchen sink.
Text Rocky after 6pm Sunday night, got response with quote right away, so made an appointment 9am Monday. He showed up on time.
Rocky diagnosed the problem and explained how he is going to fix it. While he's doing the work, he also offered great tips how to prevent it happen.
He is professional, does quality work with reasonable price. Best plumber ever! Reliable, explains everything, friendly and does great work.
Thanks for fixing all the plumbing issues. Rocky fixed our two bathtubs at a reasonable price and we are very satisfied with his work.
He bought the parts and showed us the receipt to prove that he did not overcharge. He is responsive, knowledgeable and honest.
We already talked to him about working on our next home project. Rocky is a skilled, professional, friendly, and fair plumber.
When the Moen shower faucet at my house broke, he quoted a reasonable price and came to fix it two days later, right on schedule. Upon removing parts of the component, he discovered that the job would be much more complex and require more work.
Additionally, he discovered that one of the parts that he'd bought from Home Depot was defective. Rocky spent extra time and effort to pull out a stuck component from the valve, and he drove back to Home Depot to return and obtain a new cartridge.
When all was said and done, the fixed shower was working. He did not charge extra for the additional time and effort, and the base price was reasonable to begin with.
He provided receipts of the parts that he bought as proof that he didn't mark them up. Highly recommend Rock.Plmb as a fair, equitable, reasonable, and trustworthy plumber.
I plan on calling on them again for future plumbing needs. Rocky is a great plumber.
He came on short notice, showed up promptly, was kind and courteous, communicated well, and most importantly fixed the nasty sewer problem we had quickly and efficiently. He's also super nice and explained ways we can avoid the problem again.
I'd recommend him highly! Rocky is the best. I've had him come take care of plumbing issues I wasn't comfortable doing myself and he makes it seem so easy.
Very friendly, very accommodating, and extremely affordable. He repaired a shower for us that wasn't producing hot water in under an hour, and replaced a leaking faucet even faster.
Can't recommend him enough. A perfect gentleman, honest to the core and knows his craft pretty well.
He showed me what to fix and how to fix without charging a penny. I followed his advice and fixed my shower leak for a few dollars silicon from HD where others have said to replace the drain for few hundred dollars work.
Very few people of his calibre exist in today's market. I asked Rocky to fix my bathroom sink faucet and toilet and my experience with him has been superb.
He is honest, professional and hardworking. I plan on calling him for all my plumbing needs.
My tenant reported a faucet leak in the bathtub. He had someone tried to repair it but failed.
By luck of the draw from Yelp based on reviews, I called Rock in the morning and by the afternoon, he had arranged a schedule with my tenant and repaired the leak. Additionally, he checked surrounding area, suggested and fixed a valve issue with the toilet.
The price for prompt and good service is very reasonable and no more than the estimated amount. I'll use the "Rock" again for future townhouse repairs.
Great job installing kitchen faucet. Old faucet was hard to get out but Rocky did the job, and some additional work too, and was friendly and on time, didn't charge anything extra.
Had a leaky sink and I saw Rocky's referral on a neighborhood social networking site and gave him a call. He setup an appt for first thing next morning and when he came in and checked it out, was able to fix it very promptly.
He was extremely friendly and took the time to explain what was going on and I felt that he was extremely passionate about his work and strives to do the best. I now have him on my contact list and Rocky will be the first one I call if I have any plumbing needs and won't hesitate to recommend him to my friends.
Thanks Rocky ! Rocky is my favorite plumber ! He is honest and most of all he is very reasonable. He fixed my bathroom faucet and did a wonderful job .
Once the job is done , he cleans up perfectly and leave no trace of repairing !!! He will be the one and only one I would call for any issues with kitchen/ bathroom Plumbimg issues !!! I've used Rock Plumbing services a few times for my kitchen sink backing up and Rocky the owner has always been kind, knowledgeable, and right on time. He's very cost friendly.
Quick to find and either fix or replace the parts needed, he's well organized and neat for a messy job. All and all he's my go to plumber.
Our dishwasher was not draining. We didn't know if it was a dishwasher issue or a plumbing issue.
We called Rocky and he came within a day. He was very polite.
Checked the dishwasher filter, cleaned it, checked for clog in the pipes. He suggested we call the service center for dishwasher repair.
He refused to accept any payment because he said he did not fix our issue. He kept apologizing about our dishwasher not working even though it was none of his fault.
We really appreciated his professionalism. Very honest.
He does not charge if he does not solve your problem. He spent 5 hours trying to unclog my sewer main without success.
It may be a collapsed pipe somewhere. You need an honest plumber.
Unfortunately, my house may be cursed, and he's probably not going to come back. We had to get four bidet attachments installed at our home.
I had tried to install them myself but was not able to successfully install all of them (I could only do one and partially one more). So I called Rocky to see if he would be available that week to get the other three installed.
He was very courteous on the call and we set up a time. Rocky arrived on time and started to work.
He was very careful moving the items in the bathroom around and took all the precautions that would prevent a mess in case of a leak, while working. He finished the job quickly and without any mess.
He also made sure to put back all the things in that needed to be moved, back in place. Rocky is very honest.
Initially we had agreed on a quote over the phone, which was very fair. But after he completed the job, he took into account some of the work that I had already done and actually reduced the quote.
That was very nice of him. He is very friendly and takes pride in his work.
I highly recommend Rocky for all your plumbing needs ! We want to give a huge thanks to Rocky the plumber. He responded to our emergency call quickly! He was very careful doing everything he could to protect our house from the fixing of the plumbing "issue".
He was professional, honest and fair with the cost. We HIGHLY recommend him and he will be our go to plumber in the future! Our water heater was broken, Rock provided a prompt great service replaced a new one in a few hours, my husband wanted to tip him $50 in cash, but he give us back and told us no tips since our payment was check that would save him $33.
he is an honest, trustworthy, experienced and reasonably priced plumber. we will use him for any water heater and plumbing issues Rocky is the best plumber I've had.
Very good quality, sincere, honest, fair priced and very good customer service. He even did a few extras at no cost and at the end when I tried adding a tip he refused.
All I can do is offer him a good review as a gratitude. He's my first go to choice for any plumbing needs.
I've used Rocky for over 2 years. He's thorough and excellent at what he does.
Even available on weekends without charging extra. He's honest and I've left him alone in the house more than once.
He's replaced toilets, faucets, vanities, etc. Also, fixed bathtub and washer plumbing issues.
He's very courteous and leaves the place super clean. Did I mention, his prices are the most reasonable in San Jose? Why would anyone need a different plumber?! Rocky is my neighbor.
Actually he is recommended by another neighbor. In our first phone conversation,he asked questions carefully and gave me the advice of how to check my water heater's problem.
He is very experienced and responded promptly. He replaced my water heater in the second day with a very reasonable price.
My water heater is in house and in the second floor with the light color carpet on the stairs. He finished the job very organized and cleanly.
I will rely on him for my house plumbing issue in the future. Called Rocky for a toilet blockage issue.
He arrived in about an hour and unclogged it in 10 minutes. He is polite and clearly explained the process and tools he would use before starting the work.
I will definitely call Rocky again when I have any plumbing related service need! My tenants had not had hot water for a few days and I contacted Rock in the late afternoon. He gave a fair quote and quick fixed the water heater problem the early morning of the second day.
And he also helped checking my vent system and told me it is good. I love his service and trust him.
Thanks, Rock. I have used Rocky's services on two occasions so far -- one for replacing a kitchen faucet and another time for fixing a blockage in the air gap.
Rocky is a true professional -- responsive, punctual, skilled and honest. He knows his trade, diagnoses and explains the problem well before fixing it fully.
He is not about just making a quick buck off you but making sure you are satisfied, understand the root cause and how the issue can be prevented in the future. He does thorough and quality work and is very fair about what he charges...or not charges.
Hard to find people like him -- will definitely use him again!'''.Read less
4.7 /5 (120 Reviews Analyzed)
Gladiator Plumbing & Repipe
San Jose, California
Drain installation
Drain repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
See More
“TL;DR Gladiator plumbing is the best plumbing service in the San Jose area and they deserve a chance...” according to 162 users
What is the overall customer analysis in January?
Review and analyze now for company Gladiator Plumbing & Repipe and provide the analysis in the discussed format for the following reviews: '''We hired these guys for a city clean out including permits. They were efficient when they came out to do the bid, fast to start, and did a good job on tbr work. The only mistep was they closed up the dig before realizing they didn't have the inspection an... Read more
Review and analyze now for company Gladiator Plumbing & Repipe and provide the analysis in the discussed format for the following reviews: '''We hired these guys for a city clean out including permits. They were efficient when they came out to do the bid, fast to start, and did a good job on tbr work.
The only mistep was they closed up the dig before realizing they didn't have the inspection and so they had to dig it up again. However the inspection happened shortly after and they closed it up so everything worked out.
They were also apologetic. That being said, they have decent prices and do a good job so that's most important.
Did work on my mid-century home a month ago. A professional and on the ball team.
Got a complicated pipe replacement done in a weekend with flooring, wall touch ups, and even matched the tiles. Highly recommended.
Gladiator Repipe did an amazing job in repairing and remodeling my shower room and sheetrock repair for my neighbor's shower room. My downstair neighbor reported leaky shower ceiling.
A plumber was called in, who did a bad job in removing the tile connecting shower drain, and broke shower waterproofing seal of my shower room. That plumber also gave an outrages price in repairing the shower room.
Then I contacted Gladiator Repipe through referral. The owner Brian Bailey is quite thoughtful and reasonable in giving the proposal and quotation.
Brian and his team is prompt in response and actions. They are also skillful.
In a few days they completed shower room remodeling and repair, and sheetrock patching for my downstair neighbor. Overall, Gladiator Repipe provide good quality and price service, and they are trusty.
Gladiator Plumbing was responsive and the plumber, Javi, was very efficient and skilled. He completed the job very quick.
We reached out to Gladiator for a water heater that was leaking in our garage. They were nice enough to guide us on the phone on what to do till they got there and they came the very same day and got us fixed on the very same day.
All of that is what I expect a plumbing business to do for me, but the responsiveness and the communication was excellent and exemplary, which compelled me to want to write this review. The cherry on top of their great excellent service was that the homebuilder had put the water heater in a space which was very restrictive.
The Gladiator crew were able to not only fix our issues, but also bring them up to code. Kudos to gladiator...
Entire Home Repipe w/ Drains replaced as well. My home is old, built 1966 - two story.
We bought it 4 years ago. Our master shower upstairs began leaking to our family room ceiling below.
We stopped using the shower, until we could get it fixed, and started using hall bath shower and that started to leak into our entry way ceiling two days later. After dealing with Home Insurance for two months and going back and forth with them and getting nothing done, we decided to not want to do patch work anymore, and decided to just get the entire house repiped.
Gladiator came by and did a walkthrough of the entire house, inspected leaks in ceiling, checked out our water heater, checked out our main pipe coming into house. They told us everything that would happen on each day, told us what to expect, explained the process, explained the different options of copper vs pex, etc.
Very professional. I also got a quote from another contractor.
He showed up, kind of looked around the house. Through out a ballpark figure of the cost.
Then I asked if that included a new water heater, and he was like "Oh, you want a water heater too?" Then just added cost onto his ballpark figure from before. Didnt feel comfortable at all, and even though he was cheaper than Gladiator, Im not putting the future of my home in the hands of someone Im not comfortable with.
We went with Gladiator. Day before they showed up, the hall bath drain began leaking - ugh.
So Gladiator showed up and I asked them if they can fix that drain, and they said no problem and added it onto the work. Next day, Gladiator called saying they found more leaks in drainage under house.
They quoted me to fix the spots, or entire house drain replacement and we just went for all new drainage as well. This was all added on, and Gladaitor still finshed in time they told us.
We were happy with communication, and the work done. There were a few issues, as expected with a job this size, but nothing they didnt immediately fix.
One, was our hallway bathtub we recently had reglazed had some chips in it from tools and pipes I suppose, but Gladiator sent a couple guys out to fix it. Another was, weeks later, my wife noticed on side of our house, some of the stucco was not patched and there was an opening.
We called Gladiator and someone showed up and patched the stucco and it looks fantastic, not a rush job or anything. It's been over a year since we got this repipe done and have had zero issues with the pipes or drains.
The peace of mind of not having to deal with leaks is so nice. Gladiator did a great job.
I dont fault them for the bathtub nicks, or some stucco patchwork missed. This was a big job, and nothing goes perfectly.
As a homeowner, just do a thorough walkthrough in and around your house afterwards, and let Gladiator know of any problems. Once these minor issues were discovered, they took care of it right away.
Would highly recommend Gladiator. They were very professional and did a fantastic job.
We contacted Gladiator Repipe to get our house repiped. Brian was the first person we met.
Such a nice guy. Everyone that works there from the office to the installers are great.
Everyone went above my expectations. it is always stressfull having anything done to your home.
They are fantastic and will use them again for my 2 other homes. Teresa Silva I couldn't be happier with the service Gladiator provided.
They exceeded my expectations and proved to be a reliable and trustworthy choice for drain clog cleaning. I wholeheartedly recommend their services to anyone in need of efficient and effective drain cleaning solutions.
Thank you Gladiator Repipe for a job well done! Recently my tankless water heater failed. After searching for a company to do repairs on it, I had 3 different plumber's bids and service appointment options.
After getting confirmation that their service man would be able to roll over the job into Saturday if needed, I cancelled the other plumbers who could work Saturday and paid Gladiator $59 up front. The appointment was locked at 2 to 3 arrival on Friday.
When the plumber showed up at approximately 4pm, it seemed he didn't know what he was doing. He stared at the parts I had laid out, looked at some of the instructions, and made calls.
I was concerned and thought he didn't have the skills needed. Then he told me it would...
1. Cost about $600 more than my other estimates.
2. Could not be completed that day, 3.
They would not come back Saturday, and 4. COULDN"T BE SCHEDULED UNTIL THE FOLLOWING WEDNESDAY.
After a few calls to the office who had made the commitments, they told me they wouldn't do what they promised. My recommendation is to not do business with this company.
We found Gladiator Repipe with good reviews on Yelp. They had someone come the next day, provided a very reasonable quote and had work done in two day.
They explained all the details for the plumbing installation, ground work, and permit process. In the quote, they listed all the charges with details.
Within two days, they got the permit approval and cleaned up everything. They had really good prompt communications by emails, texts and calls.
So we were updated instantly with no stress. We strongly recommend them.
We chose Gladiator Repipe to help us repipe our home and they did not disappoint! Brian was very responsive throughout the whole project and clearly communicated all the details. Julio and his team did a great job with the repiping and Brian made sure to give us a detailed walkthrough.
The city inspection went well and the dry wall/sheet rock team did an amazing job patching up all the holes. If you are looking to get your home repiped, I would highly recommend Gladiator Repipe for their competitive pricing, clear communication, and quality work! Our home had old water pipes that needed to be replaced.
We decided that we wanted copper pipes and permits from the city. We also chose to replace the main line (from the street to the house).
Our selection criteria were a local, licensed company with a good reputation and reasonable prices. After initial research (online, friends and neighbors, local consumer resources at the library), we selected Gladiator Repipe, Inc.
(GRI). We contacted them and received a quote.
Because we were not familiar with many aspects, we asked a lot of questions. Mr.
Yuri (Sales) and the office ladies, Ms. Naidely and Ms.
Marissa, were very helpful in explaining and provided some extra documents so we could prepare. The teams doing the work were very professional - they arrived on time, were respectful about the property (used the protective plastic wrap liberally), and worked efficiently without wasting time.
They were experienced and coordinated their work well in different sub-teams (some under the house, some inside, some outside). The entire project lasted several days and included an initial inspection and a final inspection from the city inspector.
We are happy with the quality of the work and the result. We have already recommended GRI to our friends, neighbors, and colleagues.
We will likely reach out to them again in the future if we need to have any new work done, such as the installation of a water softener system and/or the replacement of drainage pipes. We had to have Gladiator Repipe come out after our new floors were installed.
We had two layers of tile (previous owners flipped house and placed new tile on top of old tile). We had toilet flanges in two bathrooms about 1/2"+ above our new floors.
Yuri was able to assemble a team to assist the technician who came out original just to seal our toilets. We were so thankful for the quick response; in addition, to seeing many of the previous workers we had repair our initial issues! They're all so wonderful.
They knocked out the task and the following day we had the same drywall person come out. The entire Gladiator Repiping Team is impeccable and I've already recommended their services to a couple people.
We will definitely be returning should we require any additional services! Thank you again! Great Job Jose'! Fast & efficient. Payment was also quick & efficient; phone call, email , ApplePay easy.
Thanks again , Bob We could not be more pleased with the service we received from Yuri and his team. Yuri came out for a thorough evaluation and completely reasonable estimate with competitive rates.
Based on Gladiator's glowing reviews, we hired them for a complete repipe and drain replacement. Things could not have gone better.
Yuri's team arrived en masse on the agreed-upon repipe date, and had the entire interior protected with floor-to-ceiling plastic sheeting, and all major appliances (refrigerator, dishwasher, washing machine) all pulled away from the wall. This was in the first 10 minutes.
Yuri's team then proceeded to remove all the 50yo pipes and replace them with new copper. By early-mid afternoon, the piping was complete (INCLUDING installation of a new water filtration/conditioning system, AND a new dishwasher!) and all the debris was cleaned away and protective sheeting removed.
Drains replaced in the same manner the next day, and on the third day the City inspector came by. All work passed inspection with flying colors.
The entire Gladiator team was amazing. Extremely capable, efficient, and friendly workers, all.
They even went above-and-beyond to install bath/shower hardware that matched the shower head I had bought to enjoy the newly conditioned water. Thank you, Gladiator! I'd look forward to calling you again in the future, but I'm pretty sure I won't need to! Yuri, Jose and their team have helped with our home a few times over the years doing a repipe, sewage replacement and recently helping with a water heater replacement.
They are professional, responsive and overall everything you'd ask for in a service provider. Can't say enough great things about them.
The service was great. I had water leaking on my floor and they were able to come out the same day.
Gladiator is my go to place for plumbing issues. My toilets were backed up and I needed help! I called Gladiator and spoke to Robert.
He was very friendly and though they were booked up he said he could send someone out between appointments to see if they can help! Sure enough, they sent Jacob. He was very well mannered and went to work right away! Unfortunately his snake broke and so he called his boss and said they would send another person by.
Not long after, Philip stopped by and within the hour everything was working perfectly! When all was said and done, they only charged me for Philip's time! I consider myself a customer service critic, and I have to say that every person I dealt with at Gladiator was friendly, respectable, knowledgable and they have integrity. Highly recommend!!! I think we got ourselves a new plumber! I'd want to give this company a 4 star for the below: (1) Quality Work and knowing their domain, work pretty well.
(2) Professional, Courteous crew (I had asked that they wear Masks etc and largely they all did) Project: Entire Home Repiping. While an army (feels like 100!) arrive on Day 1 and cover the floor etc, the team wraps up the entire Piping by late afternoon, its the Day 2 that you realize it deteriorates and the condition they'll leave you with.
The Patching & Sheet Rock team (Day 2) led by Juan is very hard working and fantastic too btw but IF there is any issue unattended at the end of Day 1 in the house, like below at my site, the service feels like an unlicensed contractor/company! Tip to you Home Owners: Ask that every part, inch of your home is walked through AND make them either finish right then OR commit a qualified person onsite on Day 2! Issues I reported: (1) One of my branded Kohler Toilet Malfunctions (after the repipe) (2) Unfinished work (couple of holes, connections missed out) and some minor issue such as Fixtures removed for the work not reinstalled but also a high degree of dust in a few rooms. This is on top of coverings we did ourselves and cleared all the work areas!! I spoke to the management re: #1 and the nickle & dime approach (+ a few others) is a bit unbelievable! Even if I didn't fault the piping for the issue, there seemed no real intent to solve (leave alone display any excellence)! This company did complain "Cost" allocation issue but with what I incurred for the above issues, I'm now thinking if awarding the project at a 25% premium compared to the next highest contract was all so much worth it.
It's unfair to the business to post the $ amount but I can add that the project was at least 100+ TIMES the $150/200 that these folks haggled .... I promise to update the posting though, as things progress...
The team at Gladiator Repipe was incredibly professional and courteous. They promptly answered my initial call and scheduled an appointment at a time that was convenient for me and the plumber arrived right on time.
My experience with Gladiator Repipe was nothing short of fantastic. Their professionalism, expertise, and commitment to customer satisfaction truly set them apart.
I highly recommend their services to anyone in need of plumbing assistance. Thank you, Gladiator Repipe, for your exceptional service! Last year we got our house repiped with Gladiator, and they did an excellent job.
They have an army of workers that started the work in the morning and finished by 4pm. A few days later, they got another team that did the dry wall repair, and I was very impressed with their work as well.
I worked with Yuri and we got a competitive quote. I highly recommend their repipe services.
Fast and great service. Highly recommended and and really affordable.
Same day service. Really satisfied Did complete repiping and drain replacement.
They did a pretty good job. In the afternoon house looks like a mess due to holes in sheet rocks.
My 4:30 PM the house was pretty clean. Update: service is now complete.
While the company did come and correct some of the issues, quality control was a problem throughout. It took me standing there while they completed some of the work to get it done properly.
Their drywallers missed an entire room, so if we hadn't done a walkthrough with them, they would have left a 6' hole in the wall. Instead of standing by their contract, they simply removed line items they didn't want to do or that their team did an incomplete job.
Our contract said they would plumb 1" to the street and they just completely failed that. But the worst part was being treated like a 3rd party to my own project THAT I WAS PAYING FOR.
They insisted on talking to my husband, who lacks the knowledge of house fixing projects that I have. And wasn't the person paying their bills.
In 2023, you'd think this kind of sexist BS was over with but here's Gladiator Repipe to ensure you don't forget that women are lesser. They were so rude, even as I patiently worked with them, as it took them 3 separate flushes of our system to finally clear the flux in our system.
On the last time they showed I had to get the guy to do it 3 separate times and ask him if he would drink the water (which he wouldn't the first two when he tried to tell me it was all right). I'm relieved to be done with the project just to never have to deal with them again.
My shower only heats up for 5mins then it turns cold during the shower, I called Gladiators and spoke with Brian he came and look at the problem, He knew what was my problem right away, He set me up for schedule to do the job, And also upgraded my pipes from plastic to copper, I'm a one happy camper. Highly recommended.
There was low water pressure coming from our pipes, specifically with our hot water and tankless water heater. Jose showed up right at 10AM as expected.
He was quick to diagnose the problem after listening to our explanation and was able to immediately solve the issue. Not only that he educated us on what proper maintenance should be and even recommended that we pay attention to getting a pressure regulator for where the water main met the house to protect the tankless water heater and overall pipes in the house.
I wasn't notified of what the service charge was for a tech to arrive and diagnose the problem but their prices were very reasonable. If I have any future issues, I will definitely be calling Gladiator Repipe again for help.
5 star experience and service! I called the Gladiator Repipe team yesterday and had someone come out the next day (my project wasn't an emergency)! Cynthia helped get me setup with a quick appointment and estimate using iMessage. I received a text when Jose was on his way, he took a quick look and suggested that we approach the shutoff valve replacement project from inside of the garage oppose to outside because repairing the sheetrock inside would be a much easier job (I didn't think of this).
He was able to quickly replace and repair everything. Jose was extremely professional, sociable and I definitely felt like he took pride in his work! The cherry on top for me was being able to make payment electronically using ApplePay! Thank you to the entire Gladiator Repipe team and I look forward to working with you in the future! New sewer, on time, responsive, quality work.
Open trenches covered over night. Put new grass over dug up area.
Clean and efficient Julio and his crew handled a big project in our apartment complex very well. Worked quickly and efficiently, and made sure to answer any questions we had.
Will be using them for any future needs. I am very pleased with the whole house repiping done by Brian and his team.
During this project, several walls were opened for replacing the old pipes with new copper pipes. Permits were obtained flawlessly.
And finally, the walls were patched and left in paint ready condition. During the job, Brian also spotted a drain pipe leak and also my dryer vent was off causing lint to be blowed to my attic.
These repairs were also done while the walls were still open. All the team were very friendly and professional.
They communicated well in all steps and informed me of the progress which made me feel comfortable. I definitely recommend their services.
Total repipe with white glove handling before, during, and after. Completed on time and the follow ups were prompt and painless.
We lived in an Eichler home, we need to repipe the water line for entire house. Since it's a big project, I have contacted couple repiping companies, finally I picked the Galdiator and I made the very right decision.
Couple things I loved about Gladdiator: 1. The project manager Yuri Sagestume is so easy to work with.
He actually came twice in order to give us the right quote. 2.
Before the day of starting repipe work, Yuri sent a guy who is an expert of fixing wall and get ready for next day since three walls need to be open for the work. 3.
During the repiping day, they came 8 people at 8am and everyone is so professional. After 8hrs, the work is done and water is back! I am so impressed with their productivity! 4.
Since they take care city permit thing, it got all handled in 3 days. 5.
They offer lifetime warranty, it leaves us worry free. I really like the service of Gladiator, the price they offer to me is quite reasonable.
I want to thank everyone who works in this project! If you look for reliable and professional repipe service, you need someone you can count on, Gladiator is the No1 choice in bay area. I did a lot of shopping around before choosing gladiator re-pipe.
They were not the least expensive but they were not the most expensive either. The engagement with them was fine and they are all really nice.
I had them remove two old tank water heaters and re-pipe the entire house replacing the the old water heaters with tank less models. I did a copper / pex combination.
The job lasted about 3 days and they were very careful and respectful of my home and property. They did a great prep job and nothing really got dirty inside the house.
After the job was done.....my water pressure is worse. I had the job done in the winter and my landscaping was not using the automated sprinklers.
So what i have noticed now is that the sprinklers are kicking on but there is so little pressure to them that they barely even pop up so all of my lawns and landscaping are dying and I have very little pressure to any outside lines. Again, all broken.
Also, my hose bibs, barely have enough pressure to wash your hands. All of this was fine on the old pipes.
While doing the re-pipe they moved a gas line (propane) that was rotted out under ground. There were some issues with the pipe due to it being rusted out.
They claimed they fixed it but did not and it drained a 500 gal propane tank costing me a bunch of money. I called them to tell them about it and they were like "oh well, pay us 3500 and we will come look at it".
I opted to have another company replace the entire line to the propane tank for 1500 and they commented on how it was a half ass fix and were laughing at it. So now add about 4500 hundred to the total for the re-pipe for a new line and refill of the propane tank.
Then....in the master bath, I have two sinks right next to each other, turn one on, hot in like 8 seconds, turn the one on that is right next to it, 45 to 50 seconds. I don't want to call them because I feel like they are going to treat me like they did about the gas line and blow me off or offer to "help me" fix their janky job for some huge price tag or try and blame me.
They are great up front but I do not feel like they give a crap about you or the job they do after they get their money. Personally I would wish i would have went with another company.
The showers all have far less pressure as well and if you are using a shower and someone turns on anything, I mean anything the pressure goes down to unusable levels. Gladiator Repipe was professional, thorough, prompt and most of all did an excellent job in relocating our corroded kitchen drain pipe.
This was a complicated problem as we live in an Eichler, built on a slab, with working radiant heat set inside the slab and the plumbing all under the slab. In addition, the kitchen is uncharacteristically set in the middle of the house.
Yuri and Jose came up with the creative solution of relocating the kitchen drain line directly to the sewer lateral located outside, thereby avoiding much of the radiant heat piping. The job required jackhammering up the floor and slab, and all without destroying the radiant heat, then tunneling under the front door way and trenching through our garden to the lateral.
We consulted several plumbers, and Gladiator was by far the most experienced and familiar with the particular idiosyncrasies associated with an Eichler. They did a great job including all the finishing tile work to make our home whole again.
Start to finish in one week. We highly recommend them.
This review is solely for Yuri and Jose. Out of 9 years of being a property manager I have not seen this type of focus, dedication, communication and quality that I have seen with Yuri and his team.
I was in desperate need of a plumbing solution due to brown water in my 6 unit building. For months I have gone over this project with many plumbers and no one gave me clear understanding or direction on how to move forward until I spoke with Yuri.
We spoke for an hour about the job, how it works and he answered all my repeated questions to understand the work needed. He was so patient and kind.
We met on-site and walked the property and planned out the scope of work. On the day of work the team came in and finished within 2 days and another 2 days for dry wall and patching.
Jose ran his repipe team with ease and again, any questions where clearly answered and communicated. As a manager I take on the responsibility of handling residents and project scope but this duo really stepped in and took over everything to a point that I can relax and handle other work I had.
All resident questions were answered by the team on site. The work itself was done seamlessly and flawlessly.
This was all done while the building was fully occupied and there were no complaints. Thank you guys so much for an incredible job! I will be using Yuri and his team for my next plumbing project coming up.
I would give these guys 6 stars if I could. We had an issue with a drain blockage as a result of some remodeling work in our Eichler.
Eichler's are notoriously tricky for plumbing issues given that they are built on a slab. When our remodeling contractors couldn't fix the problem, we called another plumbing company who couldn't either.
They told us we needed to find someone who would hydrojet the line to fix the problem. James from Gladiator came out promptly and came up with a creative solution to fix the problem.
He spent several hours over multiple visits diagnosing and fixing the blockage. We could not be more impressed with his level of customer focus.
He and his brother are the real deal. Highly recommend.
AMAZING WORK!! I got 4 bids on repipe project but these guys blew everyone else away!! First off James came for the estimate and was very prepared and professional. He asked tons of questions and went thru different options before writing up his estimate right there! I didn't have to wait at all.
He had a folder with all the information on the products, warranty and quality of materials. He offered the following: * Warranty * They are diamond certified so they have tons of insurance if anything were to happen * Copper plumbing is top of line in the USA so you don't have to worry you may need to do this again! * One day installation since he has a huge team who can get it all done that day! Everyone else was quoting me 2 days * Price was reasonable compared to others and I believe you get what you pay for! * He has a check list of what to do day before and day! I loved that! The team showed up right on time and were very professional.
They finished at 5:00 as promised. My house was clean with shiny new pipes, water heater and pump.
The drywall work was 2 days after and everything was patched and looked very nice with texture. They pulled all the permits and took away all the old materials and scheduled everything.
There was some dust but it was not bad. Thanks James and team for giving me hot water again and water pressure to enjoy some nice shower and bath time again Gladiator Repipe did a great job replacing every pipe, every drain, and the sewer lateral at our house in Menlo Park.
Yuri was very diligent and clear throughout the process. They were also happy to bundle a few upgrades into the project, including a hot water recirculation line and pump, a natural gas hookup for a grill, and a new drain line in the garage so as to add a work sink.
While there were some screw-ups involving a beam that was notched too deeply, and driving over wet concrete, Gladiator Repipe, and Yuri in particular stood behind their work and found good solutions to fix the mistakes. I would absolutely recommend Gladiator Repipe to anyone! I am so grateful to Gladiator Repipe for their courtesy, professionalism and expertise.
Their Super Star Project Manager Yuri S. helped me coordinate the repipe with foundation work which saved me time and money.
Everything with Gladiator went smoothly - so unlike most contractors I deal with (Yuri, can you manage the rest of my life? LOL!). Thank you Gladiator for zero headaches, frustration or disappointment.
They provide a clear and concise typed estimate (one you can actually read, not some illegible hand-written notes or a confusing form), real support from the project manager at all phases of the project, respect for tenants, and great work. They are beyond competent - they absolutely go the extra mile.
I know I am in good hands with this company, so I am not wasting time obtaining other estimates for our next project, drain system and sewer lateral replacement. Also, they did a fantastic job replacing the water heater and repairing a dryer vent, work included with the copper repipe project.
My one stop shop! Choosing Gladiator was the smartest rental home renovation project decision I have made so far and would ask them to do work in our own residence as well. Five plus stars! I have to go along with the others that have given them a 5 Star review.
Rusting and leaking pipes brought us to Yelp to find a plumber. I also checked Nestdoor, the BBB, Home advisor and the plumbers union.
They had A+ ratings everywhere. We read all of the Yelp reviews and it gave us a lot of information.
Someone else mentioned that they were pricey. While it wasn't cheap their pricing was right in the ball park with other plumbers that gave us estimates.
Yes they do use U.S. copper! WooHoo We had to have the Copper re-pipe and the sewer pipes replaced...OUCH! But it is so worth it, no more leaks no more problems for life! Great customer service all the way around from the front office, the inspector and the crew.
Everyone was very thorough and they did everything promised. I had a list of questions that I wanted to make sure were addressed based on prior Yelp reviews.
So it was great to see that every single item on my list was addressed before I even had the chance to ask about it. Great job guys!!!! Jose was the foreman and he did an amazing job.
The crew were all very respectful and friendly which is very important to me. They were on time, thorough.
There were no messes and no surprises. They covered the floors to protect our tile and hardwood.
They covered the counters so that no dust got into anything. Jose was great and took the time to explain what they did and why they were doing it.
He took me around showing me the issues with pipes, the leaks, the sewers, virtually everything. You can't ask for better than that.
We waited a while (~1 yr) before adding reviews post an almost full home remodel after buying for install/product quality checks. James and Joe with Gladiator were a pleasure to work with from the get go, and some of the best contractors I had the pleasure working with (I was the not-so-well-prepared GC of the project).
They ran a full copper re-pipe of our home, attached a new water tank, installed kitchen and bathroom fixtures, and completely took care of the permit, all at a fair price for the quality. These guys used good materials, fully explained the why's, completed the job quickly, and were super easy to get along with the whole way.
I'd recommend Gladiator any day of the week and will be working with these guys for future plumbing needs. This wasn't the case with all the contractors we dealt with...
thanks James! Gladiator repiped our house 2 years ago. This month, we noticed a leak.
We called them, explained the issue and they came the same day to fix it... fully covered by the "Lifetime Warranty" they committed on the contract.
^That is the mark of integrity. Gladiator staff is a total pro.
I phoned them for an appointment and Yuri (Project Manager) showed up the very next day. We walked the house and during the walkthrough, he pointed out many details on the things they will also take care of during re-pipe.
He provided us an estimate the very same day with details of what materials they will be using and a detailed schedule. I had also received two other comparable quotes but none were as detailed so I decided to move forward with the project.
The Gladiator team showed up early and worked really hard all day to finish the re-pipe in one day. I had few concerns and as soon as I notified Yuri, he addressed them.
The whole project was completed in 4 days which included two inspections from the city and sheetrock repair. I am so happy that I choose Gladiator team for this project.
:) I had a good experience with this business the last time I dealt with them, so when we had some additional plumbing issues we decided to go back to them. In addition we wanted to get a quote for doing a repipe on our house as they had mentnioned we might want to consider it.
First - they never responded to my request for a quote. I had to call to follow up.
We scheduled them to come out and they showed up on time. The person who came out first was polite, but wasn't able to even really give us a quote on either the toilet that was having issues or the repipe project.
He did a little looking around and scheduled someone else to come out later in the week. He told us they would scope the pipes as they were actually copper already, but it looked like they were installed improperly.
He said in terms of the toilet it would cost less if we purchased one in advance. In case he was right we purchased one the day before the next person arrived.
He took a small glance the toilet to see where the leak was coming from and told us the cost to replace would be $600!!! We said that's crazy as we already had the toilet. He brought it down to the mid 200 range, which is high, but not crazy high.
In terms of the repipe the next guy didn't bring a scope and more or less just looked at the pipes again and quoted (verbally) a price of around $10K. Given that the pipes are already copper and had been replaced at some time in the past this is insanely high.
He said a formal quote would come later (and it never did). They charged us 89 dollars for this even though their quotes are supposed to be free.
We will never do business with this company again! I will never, ever do business with you again OMG, I am completely shocked at the price of this bill. All I wanted was my appliances installed.
I figured, since you guys did such a good job on my repipe several years ago, you would do a good job on installing my appliances. THIS IS OUTRAGEOUS!!!!!! When I called to have you move a gas line and drain pipe, I thought $650 was a lot, and then when I saw the holes you left in my wall....., I was astounded that you would not repair them and would charge me extra for damage you all caused.
$1,325for installing appliances? What the heck. It's not that hard?!?!?!?! I will never, ever do business with you again.
I called these people today to get a price on replacing a toilet in my guest bathroom, I should have had them replace it a few years back when they replaced the Master bathroom and middle bathroom toilets and they did a great job.... BUT , yes but...
Today I called and said I needed to have a toilet replaced how much would it cost and that I used them before a few years ago for the other toilets in my house and the girl sounded confused.... So I asked again how much do you charge for a toilet remove and replace and she said I have to check with my boss and see what he says, so I give her my number and 2 hours later I haven't heard back...
so I call back and know I think a different person tells me it 250.00 ( WOW ) 2 x what other people are telling me, so much for trying to use the same place that did a good job a few years ago.. Update: I did get a ( few ) calls back later today, about my updated yelp review, but they said due to some mix up the price should have been 215.00 for the quoted job price and that they didn't know I was a prior customer from 2015..
So they would offer/honor me that price.. I said thanks but..
NO Thanks for updated / offer and calls back people, but if you can't call people back when they are waiting on you and then tell them a price more then double from the 1st time I used you, your not a place I want to deal with. I thank the manager for trying to fix things, and I am sure your plumbers do great work, but your office people need to have the talk about being the face of the company..
Its little things like this that make people walk away... Gladiator just completed repiping my 5 unit apartment complex in San Jose.
Gladiator was not the lowest bid and I don't mind paying a slight premium if the quality of materials are superior and work is done right. I'm extremely picky and let me tell you, James, Yuri, Jose, Jennie and their entire team were fantastic from start to finish...they are the Best! Matt I love the Yelp quotes tool.
It's so easy to send out a note to 6 of the top rated companies and then wait for people to call you back. 1 minute after I sent out the request, Noor called me back.
He was extremely professional and polite on the phone, and quickly scheduled time to come take a look for us around our availability. Our appointment is scheduled for tomorrow.
I'll update more, but for now, Noor gets 5 stars in my books! We repiped our plumbing & sewage systems with Gladiator. James and his crew are very knowledgeable, professional & organised.
The office assistants are methodical in scheduling everything - work, inspection & followup. They finish the Sheetrock afterwards and cleanup after themselves.
Jose, Carlos & crew are punctual and word hard to give complete satisfactory job. Don't hesitate to call them for your plumbing/sewage projects I had a main line leak and my insurance was giving me the run around.
I called Gladiator for a quote and Yuri came out. Extremely professional and gave me many options.
He and his crew came out and absolutely crushed the job! Repiped the whole house in ONE day and patched. Didn't realize how low my water pressure was until they came in and did the job.
If you're looking for no hassle excellent craftsmanship they are your go to! Hired Gladiator Repipe for a simple gas connection job, the response was quick, techinician arrived on time, completed the job in less than 2 hours. Will definitely consider Gladiator Repipe for future projects.
They've done lots of work at our home. Every time Gladiator gets the work done quickly and professionally.
Super fair pricing, professional employees and quality work. I was recommended to try Gladiator out for my washer / dryer install and they outperformed my expectations.
Not only were they extremely responsive, but they were very flexible with our busy schedule. They were able to get the job done in no time.
I have continued to use them and will continue to use them in the future. In addition, not only did they diagnose a problem I was having with a water heater, but they were actually able to correct the mistakes the last plumber had installed (before purchasing my home) and fixed the issues very quickly as well.
Great group of guys and I continue to recommend them to my friends. If I can rate them a NEGATIVE star we would!!! Dont use this company.
Highly over priced. They say they are DIAMOND certified but has ALOT of disputes and complaints.
They make promises saying they do satisfactory work but cut corners to make job easier for them to get to next victims. Communication poor on their end once they get your contract and money.
Our pipes were not visible before then when they redid the work now its exposed cuz they were to lazy to put extra effort to do it correctly. When you call them to fix it they ignore you and hope you go away.
Dont ever pay them the balance even though they tell you they will satisfy their work. Dont believe them when they say 100% guarantee.
They only say that for them to be chosen to get the contract. There is Alot more to the situation save yourself the headaches and use another company that has your trust and keeps their word.
Its true there is always two sides to the situation... Dont ignore the bad experiences comments.
Research and ask because we too believed the positive comments and the good sales pitch from James until they did the work and sadly the negative comment and situation is true and happen to us. Every aspect of our experience with Gladiator was good and there were no surprises or problems.
I recommend them highly. TL;DR: Hire Gladiator Repipe.
It took me about 5 months to meticulously research repipes before I chose Gladiator and my conclusion is they are so far ahead of the competition, they really are the only choice in the Bay Area. I wish they'd hire me, but I have no clue what I'd do for them.
Anyway, moving right along... Why I chose them: 1.
Quality of work - I am in love with my new water heater. It's bittersweet the beautiful copper pipes will be closed up with drywall next week.
2. James - the co-owner who came by to do my quote was no pressure and so knowledgeable (for a Niners fan) 3.
Jose - the project lead for my re-pipe was professional and knowledgeable 4. The employees - they are skilled, well-paid, polite and not sub-contractors 5.
It's a legit business - they have lots of insurance. They're diamond certified.
6. Materials - they use USA made copper, top-of the line pipe goo, etc.
This'll be the last repipe you'll have to do 7. Customer service - Cynthia at their office is awesome.
8. Flexibility - I bought fancy-schmancy faucets to fill an emotional void, and they installed them for me even though it was above and beyond the "like for like" agreement 9.
Trustworthiness - I left out my purse, laptop and tablet in plain site. They weren't jacked.
10. End-to-end service - they pull the permits, put in the new pipes, dispose of the old ones, and close up your walls with texture.
What could be improved: Price - they are a bit spendy. But you get what you pay for, so this could be neutral or even a benefit depending on how you look at it.
Tip: Cover everything you want to protect from the fine layer of dust that comes from sawing into the drywall. It gets on everything.
Thanks Gladiator Repipe! I'm glad I don't have to drink yellow water any more. Short Version: If I could give them 10 stars, I would.
Amazing company, absolutely perfect, 110% recommend! They will come to your home to explain everything and provide tons of information, there will be no pressure at all to hire them, and if you go with them, you will be blown away at what an amazing job they do. Not to mention that a team of brothers runs the company.
The are incredibly professional and friendly, do top notch work, and fix anything you need to make sure the job is perfect. This is the kind of company I actually feel HAPPY to give my hard-earned money to.
Long Version: Like many other homeowners, our 1970's galvanized steel pipes had reached the end of their lifespan, and we needed a repipe. We did our research and decided copper was the way to go as opposed to PEX.
We called around and had several companies come out to give a sales pitch and bid. Some things we learned along the way - you can repipe with PEX (plastic) or copper.
Do your homework to see what is right for you, but we chose copper. When you are looking for a company to do copper, make sure to ask lots of questions, such as - How long will this take? What kind of copper do you use? How many workers will you have at my house? Do you drywall, patch, and texture, and does that cost extra? And maybe most importantly, how long will I be without water??? I found most companies tell you it will take about a week, and you will be without water for 1-3 days.
If you are anything other than a single guy who can go without showering and cooking for a few days, this is obviously a problem. Gladiator get's it done in one day.
The other thing to look out for, is that some companies come in and install new pipes right next to your old ones. When everything is done, they cut the old ones, connect the new ones, and they are done.
This is good because you are without water for a very short time (as you continue using your old pipes while they install your new pipes), but it sucks for your house, because they have to cut through things to install the new pipe runs. Gladiator avoids this by cutting all your old pipes out, and installing new pipes in the same spot, all in ONE DAY.
Gladiator comes shows up on repipe day with an ARMY of workers. They are all on time, friendly, and professionally dressed.
They send workers into every part of your house. We literally had guys working upstairs, downstairs, under the house, in the garage, and in the front yard, and back yard, SIMULTANEOUSLY! They cut out all the old, and completely repiped the whole house, including a new line to the water meter, all in one day.
The next day, a worker came to drywall, patch, and texture holes in walls (made during repipe to access pipe locations). Everything came out perfect.
We have such amazing water flow now. This company has master plumbers, so if you have any other jobs you need done, like water softeners installed, etc, these guys can take of it.
Basically, what can I say. I just just blown away but what an amazing company this is.
If everyone ran their company like these guys do, the world would be a better place. Their prices are very reasonable compared to the competition.
You will probably pay a little bit more for Gladiator, but they are WORTH EVERY PENNY. Do not hire some crap company to save a little money on a huge job like a repipe.
These guys are super professional, use the highest quality materials, are extremely friendly and pleasant to deal with, and address any issues or concerns you may have immediately. Just a top notch outfit.
Thank you Gladiator for the work you guys do. You made our repipe a totally stress-free, great experience.
You are guys are the best. I will be recommending you to all my friends.
First off, I am very glad that I hired Gladiator Repipe. When I first called the company Yuri came to give estimate.
The price quoted to repipe it with copper was very reasonable for small single story house built in late 1960's. That was the good news.
Then he gave me bad news (for me) that the drain pipe was also leaking and needed to be replaced eventually. I asked for the estimate for both copper repipe and replace drain pipe and he said the company will need one day to repipe the house and next day to dig and replace drain pipes.
The revised estimate jumped to little bit over double which was ouch for me. I think most home owners are thinking repiping home with copper but not drain.
Repipe - water coming in. Drain - waste water going out.
I had the option of just doing copper repipe to hold down cost and eventually deal with drain problem later but that later would be much more expensive then if I take care of it now at once so I bit the bullet and went for more expensive but necessary repair. I decided to hire Gladiator Repipe based on the fact that I was given detailed information of kind of repair that was required, reasonable price, speed, efficiency and lastly when I asked when can they start, Yuri said, "We can start next day" which was unexpectedly fast start.
I lucked out in that the company had open slot for next day. And the company really delivered.
House was repiped with new USA made L size copper in one day. Next day they came to dig and replace drain pipe.
Very fast, very efficient with almost military precision. After 50 years of usage, the old galvanized water pipes looked ugly inside.
I have requested estimate from another company and that one quoted me estimate for repipe that was higher than Gladiator and furthermore that estimator did not point out problem with drain pipe. The time required to repipe home was 3-5 days instead of one day from Gladiator.
Once repipe and drain replacement was done the company did leak test and ran camera through drain pipe to see how well the water exited the residence. Unfortunately, camera test showed pipe had shifted where residential drain pipe meet with city controlled drainage pipe which created partial blockage of waste water.
After further consultation with Gladiator about the blockage I decided that portion of repair can wait as waste water is still going through to city pipe. Per Gladiator the shift in pipe was not recent and was there for a while.
If I am lucky I may not have to do anything. Waiting for permit inspection took much longer than actual time spent replacing pipes and drains.
Once the permit inspection was done sheetrock person came next day and patched up the holes around the house and he was very good at it. If you want balance in cost, quality, speed and efficiency I would definitely recommend Gladiator Repipe.
You may not get next day service like I have but I really believe you will be happy with their quality work. Gladiator will do Pex pipe which is somewhat cheaper than copper but Pex has estimated life of 25 years whereas copper is warrantied for life.
Not long after second and final permit inspection I found minor leak in master bedroom bathroom. I called the company and they scheduled follow-up checkup/repair the next day.
Gladiator will stand behind their work. Thank you very much! James Bailey(The owner)! You are really a very good expert at your field.
We have buckled drywall and floor. We thought that there were some water pipe leaking inside our house.
In order to find the leaking place, we hired James Bailey. After he found that there was no pipes inside the drywall and took a look outside, he immediately pointed out that the leak happened outside.
And he is right, today we finally pinpointed down the leak, which is outside. Background: Home repair is like a domino that falls onto another domino that's next to it.
You fix one thing and then a whole host of other things need to be repaired. I have an old house that was built in the 1940s and it has additions that were built later.
I noticed in the home's original bathroom that the galvanized steel pipe which connected to the sink was rusting. I contacted a couple of plumbers and the consensus was that I needed to do a partial repipe (i.e.
on the oldest part of the house) and replace the galvanized steel piping with copper. I contacted 5 different plumbing companies to get quotes for the partial repipe.
Two of these companies never showed up at my house after numerous back/forth. The other 3 showed up.
Out of the 3 estimators that showed up James Bailey (Gladiator REPIPE Inc's project manager) was the most friendly and thorough. He took his time starting from the main water connection pipe on the outside of the house and went through the part of the house needing the repipe.
He was thorough and explained everything (i.e. what he saw and possible issues that might be encountered during the job).
He also went over Gladiator's approach to repiping in terms of materials used (type L copper, ball valve shut-offs, hot lines, water-based flux, air pressure testing to guarantee that there are no links, etc...). When I compared James/Gladiator's estimate to the other 2 companies I noticed the following: 1.
I was given clear price breakdown rather than a lump sum (for repipe, sheetrock repair, water heater service and code upgrades, main water line) 2. Gladiator had the highest amount of liability insurance across all categories (workman's comp, general liability, etc..) 3.
The inspection permit and passing the inspection was part of the estimate/job 4. Gladiator was Diamond Certified (an additional point of reassurance) 5.
price-wise Gladiator was on par with one of the other companies (but the other company had terrible Yelp reviews), while the third company gave me a much higher price for less service At this point I decided to go with Gladiator. Repipe Day: On the day of the repipe James showed up on time with four of Gladiator's plumbers, as well as his foreman.
They worked from 9am to 5pm (exactly as James indicated) and completed the repipe. This included the air pressure test that helped verify that there were no leaks.
They also cleaned up the house and minimized the amount of holes done to the sheetrock and plaster (much of the old part of the house has plaster...great :-( ). During the repipe I asked James if his people could also check the sewer drain lines (since they were in the crawl space).
Upon checking the drain lines, they found that some of the galvanized steel drain pipes were leaking sewage (they took pictures to show me). James went over the options with me: Option 1: leave it as is (it would only get worse leading to eventual failure; sewage in the crawl space and lots of money to clean-up and fix it) Option 2: add this work to the existing repipe permit and get it done in a day I choose option 2 since it was the better long-term approach and it was more economical (i.e.
since Gladiator was already working on my house). The next day Gladiator's plumbers showed up once again and replaced the old drain lines of the house as well as santizied/cleaned the sewage areas.
The inspection: The inspection process involves a "rough" inspection (while everything is opened up so the inspector can see the actual piping) and a "final" inspection (when all the holes are patched). Gladiator's office person (Cynthia) did an excellent job in scheduling the inspector, communicating to me the times of inspection, and making sure that one of Gladiator's plumbers was at the house during the inspection process.
Any fixes that needed to be done were done by Gladiator's employees on the spot so both the repipe and drain line work passed both inspections (whohoo). Hole Patching: I have to say that Gladiator's hole patching guy was AMAZING.
He patched both sheetrock and plaster with great craftsmanship making the patches look seamless (in terms of texture and smoothness). I only had to do a bit of touch up paint to get the areas back to original shape.
Conclusion: Fixing an old home sucks, especially when it comes to copper repiping and sewer drain line replacement. James Baily made the process smooth and predictable.
I judge a project on 3 levels: quality of work, amount of time it takes, and cost. Gladiator REPIPE Inc.
checked all the boxes: 1. Excellent quality of work 2.
Work done in a day per plan (this one is so rare...I've had so many other companies and contractors tell me that something will take a day and it ends up taking two weeks) 3. Cost on par with other estimates I am very happy with James and Gladiator and will happily recommend them to anyone that needs repipe and drain line replacement.
Our rental showed gas leak, PG&E shut off the gas line, and tenant was in big trouble. Called Gladiator.
They responded promptly and, knowing it was emergency, they dispatched Edgar and his crew within hours, gave estimation, and started the work the very next morning and finished the repiping and repair totally by the end of day for a truly professional job well done. Their charge is very reasonable and well deserved it based upon their outstanding workmanship.
High recommendation for anyone who needs a serious gas line repair. James showed up and gave us a cool idea on how to do water main line replacement with minimal destruction.
His quote was very reasonable. The team of guys doing the job are perfectionists.
They know what they are doing and are real pros. The speed at which Wilson and his team finished the job was amazing and the quality of work is excellent.
Thanks guys!! James and his team did a wonderful job fixing our leaks! The primary leak took a while to diagnose, but once his guys knew what to do, they did the job extremely well and the work came in under his estimate. Really appreciate James' expertise and willingness to talk with me and help me figure out what to do.
We had an additional three small leaks that his team found and fixed. We are now leak free! Great company to work with! Gladiator repipe installed tankless water heater, water treatment system and repiped the whole house (3/2) with copper piping in a day.
We were in a hurry to move into our new house and so sent a quote request on Yelp. Yuri was very fast to response and even came out on Sunday to give us a quote.
His quote was very competitive. They were very flexible with the schedule and were ready to start the work that week.
Jose, the foreman, and his team knew exactly what they are doing. I am very impressed with their speed and attention to details.
During the city inspection, these guys were present and addressed all minor issues right then and there. We really appreciate all the work that Yuri and his team did in such a short time.
We are very happy with their work and would recommend them to anyone looking for repiping work. Very nice job!!! I chose Gladiator after getting three bids, they came in the lowest.
From the beginning Yuri (salesman) was great to work with. I opted for all new copper pipes, new main pipe to the street, water heater and salt-free water softener (installation only).
They scheduled me right away and the installation took a day. They guys were very nice, protected the house/furniture.
They did a great job installing the salt-free water softener and took care digging up the grass in the front yard. Passed inspection the day after, then came in and patched the walls & refill the trench in the front yard the following business day.
Highly recommend them. Received follow up calls and courtesy calls regarding the inspections, scheduled patch work.
They really care about the customer experience. Had the work done a month ago, with zero issues.
We noticed our water heater tank continuously filling yesterday and by late afternoon noticed it had started leaking. Thanks to Cynthia even though it was 4:00 pm she was able to get someone to come and diagnose the problem.
Ended up we needed a new tank. Gladiator were able to sneak in an order for tank and part before their supplier closed for the day at 5 pm.
They started to empty the old tank completely while running around to collect other parts. True champions they replaced the old tank with a new one and even ran away and back to help instal a drip collection pan and instal overflow drainage pipe.
They stayed until around 8:00 pm to complete the job with true professionalism. I give them 5 stars fir coming through at such short notice and doing the fantastic replacement job within a day and after normal work hours.
Approximately 2 months ago, I contacted Gladiator Repipe to get an estimate for a tankless water heater and a repipe on my 47 year old single story home. Yuri came out on time as scheduled.
He was very knowledgeable and explained everything in detail. The estimate was presented and in line with what I had expected.
We scheduled the job for the following week. The entire crew showed up on time and worked very hard throughout the day.
Everyone did an outstanding job and cleaned up when finished. I couldn't be happier with the job they did and I would highly recommend them.
I wish I can give them more than 5 stars. This review is late.
Gladiator replaced all our old galvanized pipes from the inside of our house to the water pipes that go to the street with copper. This was done around the summer of 2016.
Let me start with the consultation process. I got a total of 4 bids.
Gladiator Repipe sent out one of their very own owners out to explain to me about the process of replacing the pipes. They were very professional and explained everything from the beginning to the end.
The other 3 project bids sent out salesman that had no good pitch and didn't explain anything to me. The other companies basically laid out the pricing and didn't get into what was going to be done.
On the day of the job, the guys that came out were great. Very friendly guys and some of them were funny.
I forgot the foreman's name but he was always listening to my concerns. They crawled under my house, did the cutting and removed all the galvanized steel pipes.
They were all corroded!!! OMG, I can't believe we have been using these pipes for years. They finished in one day! I'm amazed how fast they work and clean too.
They placed drapes and covered our wood floors and carpet. They taped up our walls too from collecting dust and also put covers on our couches.
They went over and beyond of what I expected. This is what you expect I guess from hiring Diamond Certified contractors.
Since then I've recommended them to a few of my friends who own homes. Why am I writing this review today? Well about 5 days ago I had a lot of sputter (pockets of air) in both my bathroom faucets.
The receptionist called me the day after I reported this to them by email. Awesome response! I forgot her name but she was very friendly.
She just said we'll sent out our guys to your place on this date and time. Well they came out today and on time! 2 guys came out...Alex and I think the other guy was Joe! Awesome guys and funny too.
Very professional, and without me asking them to take off their boots they did it on their own. Much appreciated guys.
Anyways, they were very helpful. They fixed the sputtering and also the water pressure.
Increased it from 50psi to 70psi. Max they said was 80 and they even showed me how to regulate the psi w/ the regulator that they installed last year during the repipe project.
These 2 guys came out and listened to my concerns and asked if I had any other questions. They did not say it was my fault or pointing fingers saying well this isn't their problem.
Well, this sums up how happy I am with them. I highly recommend this company and if the owners are reading this, kudos to Bailey and your workers.
I will for sure save your company info for any future piping needs. Thank you very much for everything you have done.
Had to repipe my whole house. Every inch of pipe was replaced.
Yuri was a great sales guy. ALWAYS available which made me feel confident that someone was there to answer questions.
The whole crew was really nice and professional. Clearly stated their timelines.
Explained what happened, I had a good understanding what was happening. Quality of work was good too, no complaints.
Thanks Gladiator! Gladiator has serviced 2 of my homes, and the quality of work is great! Jose and his crew worked extremely hard during the rain and cold, and put everything back so well that you can hardly tell where they worked! I'd like to thank Yuri for explaining the work and answering the many questions I had. James was great! He was responsive to my questions and helped guide me through the repiping process from start to finish.
He helped me understand the difference between copper and pex piping. (We went with copper)Along with doing a full copper repipe, they also helped me install a tankless water heater and replace the main water line from the street as the galvanized pipe was beyond repair.
They weren't the least expensive bid we received but well worth it! The guys at Gladiator are thorough, professional, and knowledgeable! I would definitely use them again in the future and recommend them to anyone! My story starts when our house, undergoing remodeling in the summer of 2017, sprang a leak through the kitchen ceiling whenever a toilet flushed on the second floor. We opened up the kitchen ceiling and found cracked iron drain pipes...
certainly a homeowner's nightmare for sure! We got four bids and chose Gladiator for two reasons - they came in the lowest, but more importantlRead less
The only mistep was they closed up the dig before realizing they didn't have the inspection and so they had to dig it up again. However the inspection happened shortly after and they closed it up so everything worked out.
They were also apologetic. That being said, they have decent prices and do a good job so that's most important.
Did work on my mid-century home a month ago. A professional and on the ball team.
Got a complicated pipe replacement done in a weekend with flooring, wall touch ups, and even matched the tiles. Highly recommended.
Gladiator Repipe did an amazing job in repairing and remodeling my shower room and sheetrock repair for my neighbor's shower room. My downstair neighbor reported leaky shower ceiling.
A plumber was called in, who did a bad job in removing the tile connecting shower drain, and broke shower waterproofing seal of my shower room. That plumber also gave an outrages price in repairing the shower room.
Then I contacted Gladiator Repipe through referral. The owner Brian Bailey is quite thoughtful and reasonable in giving the proposal and quotation.
Brian and his team is prompt in response and actions. They are also skillful.
In a few days they completed shower room remodeling and repair, and sheetrock patching for my downstair neighbor. Overall, Gladiator Repipe provide good quality and price service, and they are trusty.
Gladiator Plumbing was responsive and the plumber, Javi, was very efficient and skilled. He completed the job very quick.
We reached out to Gladiator for a water heater that was leaking in our garage. They were nice enough to guide us on the phone on what to do till they got there and they came the very same day and got us fixed on the very same day.
All of that is what I expect a plumbing business to do for me, but the responsiveness and the communication was excellent and exemplary, which compelled me to want to write this review. The cherry on top of their great excellent service was that the homebuilder had put the water heater in a space which was very restrictive.
The Gladiator crew were able to not only fix our issues, but also bring them up to code. Kudos to gladiator...
Entire Home Repipe w/ Drains replaced as well. My home is old, built 1966 - two story.
We bought it 4 years ago. Our master shower upstairs began leaking to our family room ceiling below.
We stopped using the shower, until we could get it fixed, and started using hall bath shower and that started to leak into our entry way ceiling two days later. After dealing with Home Insurance for two months and going back and forth with them and getting nothing done, we decided to not want to do patch work anymore, and decided to just get the entire house repiped.
Gladiator came by and did a walkthrough of the entire house, inspected leaks in ceiling, checked out our water heater, checked out our main pipe coming into house. They told us everything that would happen on each day, told us what to expect, explained the process, explained the different options of copper vs pex, etc.
Very professional. I also got a quote from another contractor.
He showed up, kind of looked around the house. Through out a ballpark figure of the cost.
Then I asked if that included a new water heater, and he was like "Oh, you want a water heater too?" Then just added cost onto his ballpark figure from before. Didnt feel comfortable at all, and even though he was cheaper than Gladiator, Im not putting the future of my home in the hands of someone Im not comfortable with.
We went with Gladiator. Day before they showed up, the hall bath drain began leaking - ugh.
So Gladiator showed up and I asked them if they can fix that drain, and they said no problem and added it onto the work. Next day, Gladiator called saying they found more leaks in drainage under house.
They quoted me to fix the spots, or entire house drain replacement and we just went for all new drainage as well. This was all added on, and Gladaitor still finshed in time they told us.
We were happy with communication, and the work done. There were a few issues, as expected with a job this size, but nothing they didnt immediately fix.
One, was our hallway bathtub we recently had reglazed had some chips in it from tools and pipes I suppose, but Gladiator sent a couple guys out to fix it. Another was, weeks later, my wife noticed on side of our house, some of the stucco was not patched and there was an opening.
We called Gladiator and someone showed up and patched the stucco and it looks fantastic, not a rush job or anything. It's been over a year since we got this repipe done and have had zero issues with the pipes or drains.
The peace of mind of not having to deal with leaks is so nice. Gladiator did a great job.
I dont fault them for the bathtub nicks, or some stucco patchwork missed. This was a big job, and nothing goes perfectly.
As a homeowner, just do a thorough walkthrough in and around your house afterwards, and let Gladiator know of any problems. Once these minor issues were discovered, they took care of it right away.
Would highly recommend Gladiator. They were very professional and did a fantastic job.
We contacted Gladiator Repipe to get our house repiped. Brian was the first person we met.
Such a nice guy. Everyone that works there from the office to the installers are great.
Everyone went above my expectations. it is always stressfull having anything done to your home.
They are fantastic and will use them again for my 2 other homes. Teresa Silva I couldn't be happier with the service Gladiator provided.
They exceeded my expectations and proved to be a reliable and trustworthy choice for drain clog cleaning. I wholeheartedly recommend their services to anyone in need of efficient and effective drain cleaning solutions.
Thank you Gladiator Repipe for a job well done! Recently my tankless water heater failed. After searching for a company to do repairs on it, I had 3 different plumber's bids and service appointment options.
After getting confirmation that their service man would be able to roll over the job into Saturday if needed, I cancelled the other plumbers who could work Saturday and paid Gladiator $59 up front. The appointment was locked at 2 to 3 arrival on Friday.
When the plumber showed up at approximately 4pm, it seemed he didn't know what he was doing. He stared at the parts I had laid out, looked at some of the instructions, and made calls.
I was concerned and thought he didn't have the skills needed. Then he told me it would...
1. Cost about $600 more than my other estimates.
2. Could not be completed that day, 3.
They would not come back Saturday, and 4. COULDN"T BE SCHEDULED UNTIL THE FOLLOWING WEDNESDAY.
After a few calls to the office who had made the commitments, they told me they wouldn't do what they promised. My recommendation is to not do business with this company.
We found Gladiator Repipe with good reviews on Yelp. They had someone come the next day, provided a very reasonable quote and had work done in two day.
They explained all the details for the plumbing installation, ground work, and permit process. In the quote, they listed all the charges with details.
Within two days, they got the permit approval and cleaned up everything. They had really good prompt communications by emails, texts and calls.
So we were updated instantly with no stress. We strongly recommend them.
We chose Gladiator Repipe to help us repipe our home and they did not disappoint! Brian was very responsive throughout the whole project and clearly communicated all the details. Julio and his team did a great job with the repiping and Brian made sure to give us a detailed walkthrough.
The city inspection went well and the dry wall/sheet rock team did an amazing job patching up all the holes. If you are looking to get your home repiped, I would highly recommend Gladiator Repipe for their competitive pricing, clear communication, and quality work! Our home had old water pipes that needed to be replaced.
We decided that we wanted copper pipes and permits from the city. We also chose to replace the main line (from the street to the house).
Our selection criteria were a local, licensed company with a good reputation and reasonable prices. After initial research (online, friends and neighbors, local consumer resources at the library), we selected Gladiator Repipe, Inc.
(GRI). We contacted them and received a quote.
Because we were not familiar with many aspects, we asked a lot of questions. Mr.
Yuri (Sales) and the office ladies, Ms. Naidely and Ms.
Marissa, were very helpful in explaining and provided some extra documents so we could prepare. The teams doing the work were very professional - they arrived on time, were respectful about the property (used the protective plastic wrap liberally), and worked efficiently without wasting time.
They were experienced and coordinated their work well in different sub-teams (some under the house, some inside, some outside). The entire project lasted several days and included an initial inspection and a final inspection from the city inspector.
We are happy with the quality of the work and the result. We have already recommended GRI to our friends, neighbors, and colleagues.
We will likely reach out to them again in the future if we need to have any new work done, such as the installation of a water softener system and/or the replacement of drainage pipes. We had to have Gladiator Repipe come out after our new floors were installed.
We had two layers of tile (previous owners flipped house and placed new tile on top of old tile). We had toilet flanges in two bathrooms about 1/2"+ above our new floors.
Yuri was able to assemble a team to assist the technician who came out original just to seal our toilets. We were so thankful for the quick response; in addition, to seeing many of the previous workers we had repair our initial issues! They're all so wonderful.
They knocked out the task and the following day we had the same drywall person come out. The entire Gladiator Repiping Team is impeccable and I've already recommended their services to a couple people.
We will definitely be returning should we require any additional services! Thank you again! Great Job Jose'! Fast & efficient. Payment was also quick & efficient; phone call, email , ApplePay easy.
Thanks again , Bob We could not be more pleased with the service we received from Yuri and his team. Yuri came out for a thorough evaluation and completely reasonable estimate with competitive rates.
Based on Gladiator's glowing reviews, we hired them for a complete repipe and drain replacement. Things could not have gone better.
Yuri's team arrived en masse on the agreed-upon repipe date, and had the entire interior protected with floor-to-ceiling plastic sheeting, and all major appliances (refrigerator, dishwasher, washing machine) all pulled away from the wall. This was in the first 10 minutes.
Yuri's team then proceeded to remove all the 50yo pipes and replace them with new copper. By early-mid afternoon, the piping was complete (INCLUDING installation of a new water filtration/conditioning system, AND a new dishwasher!) and all the debris was cleaned away and protective sheeting removed.
Drains replaced in the same manner the next day, and on the third day the City inspector came by. All work passed inspection with flying colors.
The entire Gladiator team was amazing. Extremely capable, efficient, and friendly workers, all.
They even went above-and-beyond to install bath/shower hardware that matched the shower head I had bought to enjoy the newly conditioned water. Thank you, Gladiator! I'd look forward to calling you again in the future, but I'm pretty sure I won't need to! Yuri, Jose and their team have helped with our home a few times over the years doing a repipe, sewage replacement and recently helping with a water heater replacement.
They are professional, responsive and overall everything you'd ask for in a service provider. Can't say enough great things about them.
The service was great. I had water leaking on my floor and they were able to come out the same day.
Gladiator is my go to place for plumbing issues. My toilets were backed up and I needed help! I called Gladiator and spoke to Robert.
He was very friendly and though they were booked up he said he could send someone out between appointments to see if they can help! Sure enough, they sent Jacob. He was very well mannered and went to work right away! Unfortunately his snake broke and so he called his boss and said they would send another person by.
Not long after, Philip stopped by and within the hour everything was working perfectly! When all was said and done, they only charged me for Philip's time! I consider myself a customer service critic, and I have to say that every person I dealt with at Gladiator was friendly, respectable, knowledgable and they have integrity. Highly recommend!!! I think we got ourselves a new plumber! I'd want to give this company a 4 star for the below: (1) Quality Work and knowing their domain, work pretty well.
(2) Professional, Courteous crew (I had asked that they wear Masks etc and largely they all did) Project: Entire Home Repiping. While an army (feels like 100!) arrive on Day 1 and cover the floor etc, the team wraps up the entire Piping by late afternoon, its the Day 2 that you realize it deteriorates and the condition they'll leave you with.
The Patching & Sheet Rock team (Day 2) led by Juan is very hard working and fantastic too btw but IF there is any issue unattended at the end of Day 1 in the house, like below at my site, the service feels like an unlicensed contractor/company! Tip to you Home Owners: Ask that every part, inch of your home is walked through AND make them either finish right then OR commit a qualified person onsite on Day 2! Issues I reported: (1) One of my branded Kohler Toilet Malfunctions (after the repipe) (2) Unfinished work (couple of holes, connections missed out) and some minor issue such as Fixtures removed for the work not reinstalled but also a high degree of dust in a few rooms. This is on top of coverings we did ourselves and cleared all the work areas!! I spoke to the management re: #1 and the nickle & dime approach (+ a few others) is a bit unbelievable! Even if I didn't fault the piping for the issue, there seemed no real intent to solve (leave alone display any excellence)! This company did complain "Cost" allocation issue but with what I incurred for the above issues, I'm now thinking if awarding the project at a 25% premium compared to the next highest contract was all so much worth it.
It's unfair to the business to post the $ amount but I can add that the project was at least 100+ TIMES the $150/200 that these folks haggled .... I promise to update the posting though, as things progress...
The team at Gladiator Repipe was incredibly professional and courteous. They promptly answered my initial call and scheduled an appointment at a time that was convenient for me and the plumber arrived right on time.
My experience with Gladiator Repipe was nothing short of fantastic. Their professionalism, expertise, and commitment to customer satisfaction truly set them apart.
I highly recommend their services to anyone in need of plumbing assistance. Thank you, Gladiator Repipe, for your exceptional service! Last year we got our house repiped with Gladiator, and they did an excellent job.
They have an army of workers that started the work in the morning and finished by 4pm. A few days later, they got another team that did the dry wall repair, and I was very impressed with their work as well.
I worked with Yuri and we got a competitive quote. I highly recommend their repipe services.
Fast and great service. Highly recommended and and really affordable.
Same day service. Really satisfied Did complete repiping and drain replacement.
They did a pretty good job. In the afternoon house looks like a mess due to holes in sheet rocks.
My 4:30 PM the house was pretty clean. Update: service is now complete.
While the company did come and correct some of the issues, quality control was a problem throughout. It took me standing there while they completed some of the work to get it done properly.
Their drywallers missed an entire room, so if we hadn't done a walkthrough with them, they would have left a 6' hole in the wall. Instead of standing by their contract, they simply removed line items they didn't want to do or that their team did an incomplete job.
Our contract said they would plumb 1" to the street and they just completely failed that. But the worst part was being treated like a 3rd party to my own project THAT I WAS PAYING FOR.
They insisted on talking to my husband, who lacks the knowledge of house fixing projects that I have. And wasn't the person paying their bills.
In 2023, you'd think this kind of sexist BS was over with but here's Gladiator Repipe to ensure you don't forget that women are lesser. They were so rude, even as I patiently worked with them, as it took them 3 separate flushes of our system to finally clear the flux in our system.
On the last time they showed I had to get the guy to do it 3 separate times and ask him if he would drink the water (which he wouldn't the first two when he tried to tell me it was all right). I'm relieved to be done with the project just to never have to deal with them again.
My shower only heats up for 5mins then it turns cold during the shower, I called Gladiators and spoke with Brian he came and look at the problem, He knew what was my problem right away, He set me up for schedule to do the job, And also upgraded my pipes from plastic to copper, I'm a one happy camper. Highly recommended.
There was low water pressure coming from our pipes, specifically with our hot water and tankless water heater. Jose showed up right at 10AM as expected.
He was quick to diagnose the problem after listening to our explanation and was able to immediately solve the issue. Not only that he educated us on what proper maintenance should be and even recommended that we pay attention to getting a pressure regulator for where the water main met the house to protect the tankless water heater and overall pipes in the house.
I wasn't notified of what the service charge was for a tech to arrive and diagnose the problem but their prices were very reasonable. If I have any future issues, I will definitely be calling Gladiator Repipe again for help.
5 star experience and service! I called the Gladiator Repipe team yesterday and had someone come out the next day (my project wasn't an emergency)! Cynthia helped get me setup with a quick appointment and estimate using iMessage. I received a text when Jose was on his way, he took a quick look and suggested that we approach the shutoff valve replacement project from inside of the garage oppose to outside because repairing the sheetrock inside would be a much easier job (I didn't think of this).
He was able to quickly replace and repair everything. Jose was extremely professional, sociable and I definitely felt like he took pride in his work! The cherry on top for me was being able to make payment electronically using ApplePay! Thank you to the entire Gladiator Repipe team and I look forward to working with you in the future! New sewer, on time, responsive, quality work.
Open trenches covered over night. Put new grass over dug up area.
Clean and efficient Julio and his crew handled a big project in our apartment complex very well. Worked quickly and efficiently, and made sure to answer any questions we had.
Will be using them for any future needs. I am very pleased with the whole house repiping done by Brian and his team.
During this project, several walls were opened for replacing the old pipes with new copper pipes. Permits were obtained flawlessly.
And finally, the walls were patched and left in paint ready condition. During the job, Brian also spotted a drain pipe leak and also my dryer vent was off causing lint to be blowed to my attic.
These repairs were also done while the walls were still open. All the team were very friendly and professional.
They communicated well in all steps and informed me of the progress which made me feel comfortable. I definitely recommend their services.
Total repipe with white glove handling before, during, and after. Completed on time and the follow ups were prompt and painless.
We lived in an Eichler home, we need to repipe the water line for entire house. Since it's a big project, I have contacted couple repiping companies, finally I picked the Galdiator and I made the very right decision.
Couple things I loved about Gladdiator: 1. The project manager Yuri Sagestume is so easy to work with.
He actually came twice in order to give us the right quote. 2.
Before the day of starting repipe work, Yuri sent a guy who is an expert of fixing wall and get ready for next day since three walls need to be open for the work. 3.
During the repiping day, they came 8 people at 8am and everyone is so professional. After 8hrs, the work is done and water is back! I am so impressed with their productivity! 4.
Since they take care city permit thing, it got all handled in 3 days. 5.
They offer lifetime warranty, it leaves us worry free. I really like the service of Gladiator, the price they offer to me is quite reasonable.
I want to thank everyone who works in this project! If you look for reliable and professional repipe service, you need someone you can count on, Gladiator is the No1 choice in bay area. I did a lot of shopping around before choosing gladiator re-pipe.
They were not the least expensive but they were not the most expensive either. The engagement with them was fine and they are all really nice.
I had them remove two old tank water heaters and re-pipe the entire house replacing the the old water heaters with tank less models. I did a copper / pex combination.
The job lasted about 3 days and they were very careful and respectful of my home and property. They did a great prep job and nothing really got dirty inside the house.
After the job was done.....my water pressure is worse. I had the job done in the winter and my landscaping was not using the automated sprinklers.
So what i have noticed now is that the sprinklers are kicking on but there is so little pressure to them that they barely even pop up so all of my lawns and landscaping are dying and I have very little pressure to any outside lines. Again, all broken.
Also, my hose bibs, barely have enough pressure to wash your hands. All of this was fine on the old pipes.
While doing the re-pipe they moved a gas line (propane) that was rotted out under ground. There were some issues with the pipe due to it being rusted out.
They claimed they fixed it but did not and it drained a 500 gal propane tank costing me a bunch of money. I called them to tell them about it and they were like "oh well, pay us 3500 and we will come look at it".
I opted to have another company replace the entire line to the propane tank for 1500 and they commented on how it was a half ass fix and were laughing at it. So now add about 4500 hundred to the total for the re-pipe for a new line and refill of the propane tank.
Then....in the master bath, I have two sinks right next to each other, turn one on, hot in like 8 seconds, turn the one on that is right next to it, 45 to 50 seconds. I don't want to call them because I feel like they are going to treat me like they did about the gas line and blow me off or offer to "help me" fix their janky job for some huge price tag or try and blame me.
They are great up front but I do not feel like they give a crap about you or the job they do after they get their money. Personally I would wish i would have went with another company.
The showers all have far less pressure as well and if you are using a shower and someone turns on anything, I mean anything the pressure goes down to unusable levels. Gladiator Repipe was professional, thorough, prompt and most of all did an excellent job in relocating our corroded kitchen drain pipe.
This was a complicated problem as we live in an Eichler, built on a slab, with working radiant heat set inside the slab and the plumbing all under the slab. In addition, the kitchen is uncharacteristically set in the middle of the house.
Yuri and Jose came up with the creative solution of relocating the kitchen drain line directly to the sewer lateral located outside, thereby avoiding much of the radiant heat piping. The job required jackhammering up the floor and slab, and all without destroying the radiant heat, then tunneling under the front door way and trenching through our garden to the lateral.
We consulted several plumbers, and Gladiator was by far the most experienced and familiar with the particular idiosyncrasies associated with an Eichler. They did a great job including all the finishing tile work to make our home whole again.
Start to finish in one week. We highly recommend them.
This review is solely for Yuri and Jose. Out of 9 years of being a property manager I have not seen this type of focus, dedication, communication and quality that I have seen with Yuri and his team.
I was in desperate need of a plumbing solution due to brown water in my 6 unit building. For months I have gone over this project with many plumbers and no one gave me clear understanding or direction on how to move forward until I spoke with Yuri.
We spoke for an hour about the job, how it works and he answered all my repeated questions to understand the work needed. He was so patient and kind.
We met on-site and walked the property and planned out the scope of work. On the day of work the team came in and finished within 2 days and another 2 days for dry wall and patching.
Jose ran his repipe team with ease and again, any questions where clearly answered and communicated. As a manager I take on the responsibility of handling residents and project scope but this duo really stepped in and took over everything to a point that I can relax and handle other work I had.
All resident questions were answered by the team on site. The work itself was done seamlessly and flawlessly.
This was all done while the building was fully occupied and there were no complaints. Thank you guys so much for an incredible job! I will be using Yuri and his team for my next plumbing project coming up.
I would give these guys 6 stars if I could. We had an issue with a drain blockage as a result of some remodeling work in our Eichler.
Eichler's are notoriously tricky for plumbing issues given that they are built on a slab. When our remodeling contractors couldn't fix the problem, we called another plumbing company who couldn't either.
They told us we needed to find someone who would hydrojet the line to fix the problem. James from Gladiator came out promptly and came up with a creative solution to fix the problem.
He spent several hours over multiple visits diagnosing and fixing the blockage. We could not be more impressed with his level of customer focus.
He and his brother are the real deal. Highly recommend.
AMAZING WORK!! I got 4 bids on repipe project but these guys blew everyone else away!! First off James came for the estimate and was very prepared and professional. He asked tons of questions and went thru different options before writing up his estimate right there! I didn't have to wait at all.
He had a folder with all the information on the products, warranty and quality of materials. He offered the following: * Warranty * They are diamond certified so they have tons of insurance if anything were to happen * Copper plumbing is top of line in the USA so you don't have to worry you may need to do this again! * One day installation since he has a huge team who can get it all done that day! Everyone else was quoting me 2 days * Price was reasonable compared to others and I believe you get what you pay for! * He has a check list of what to do day before and day! I loved that! The team showed up right on time and were very professional.
They finished at 5:00 as promised. My house was clean with shiny new pipes, water heater and pump.
The drywall work was 2 days after and everything was patched and looked very nice with texture. They pulled all the permits and took away all the old materials and scheduled everything.
There was some dust but it was not bad. Thanks James and team for giving me hot water again and water pressure to enjoy some nice shower and bath time again Gladiator Repipe did a great job replacing every pipe, every drain, and the sewer lateral at our house in Menlo Park.
Yuri was very diligent and clear throughout the process. They were also happy to bundle a few upgrades into the project, including a hot water recirculation line and pump, a natural gas hookup for a grill, and a new drain line in the garage so as to add a work sink.
While there were some screw-ups involving a beam that was notched too deeply, and driving over wet concrete, Gladiator Repipe, and Yuri in particular stood behind their work and found good solutions to fix the mistakes. I would absolutely recommend Gladiator Repipe to anyone! I am so grateful to Gladiator Repipe for their courtesy, professionalism and expertise.
Their Super Star Project Manager Yuri S. helped me coordinate the repipe with foundation work which saved me time and money.
Everything with Gladiator went smoothly - so unlike most contractors I deal with (Yuri, can you manage the rest of my life? LOL!). Thank you Gladiator for zero headaches, frustration or disappointment.
They provide a clear and concise typed estimate (one you can actually read, not some illegible hand-written notes or a confusing form), real support from the project manager at all phases of the project, respect for tenants, and great work. They are beyond competent - they absolutely go the extra mile.
I know I am in good hands with this company, so I am not wasting time obtaining other estimates for our next project, drain system and sewer lateral replacement. Also, they did a fantastic job replacing the water heater and repairing a dryer vent, work included with the copper repipe project.
My one stop shop! Choosing Gladiator was the smartest rental home renovation project decision I have made so far and would ask them to do work in our own residence as well. Five plus stars! I have to go along with the others that have given them a 5 Star review.
Rusting and leaking pipes brought us to Yelp to find a plumber. I also checked Nestdoor, the BBB, Home advisor and the plumbers union.
They had A+ ratings everywhere. We read all of the Yelp reviews and it gave us a lot of information.
Someone else mentioned that they were pricey. While it wasn't cheap their pricing was right in the ball park with other plumbers that gave us estimates.
Yes they do use U.S. copper! WooHoo We had to have the Copper re-pipe and the sewer pipes replaced...OUCH! But it is so worth it, no more leaks no more problems for life! Great customer service all the way around from the front office, the inspector and the crew.
Everyone was very thorough and they did everything promised. I had a list of questions that I wanted to make sure were addressed based on prior Yelp reviews.
So it was great to see that every single item on my list was addressed before I even had the chance to ask about it. Great job guys!!!! Jose was the foreman and he did an amazing job.
The crew were all very respectful and friendly which is very important to me. They were on time, thorough.
There were no messes and no surprises. They covered the floors to protect our tile and hardwood.
They covered the counters so that no dust got into anything. Jose was great and took the time to explain what they did and why they were doing it.
He took me around showing me the issues with pipes, the leaks, the sewers, virtually everything. You can't ask for better than that.
We waited a while (~1 yr) before adding reviews post an almost full home remodel after buying for install/product quality checks. James and Joe with Gladiator were a pleasure to work with from the get go, and some of the best contractors I had the pleasure working with (I was the not-so-well-prepared GC of the project).
They ran a full copper re-pipe of our home, attached a new water tank, installed kitchen and bathroom fixtures, and completely took care of the permit, all at a fair price for the quality. These guys used good materials, fully explained the why's, completed the job quickly, and were super easy to get along with the whole way.
I'd recommend Gladiator any day of the week and will be working with these guys for future plumbing needs. This wasn't the case with all the contractors we dealt with...
thanks James! Gladiator repiped our house 2 years ago. This month, we noticed a leak.
We called them, explained the issue and they came the same day to fix it... fully covered by the "Lifetime Warranty" they committed on the contract.
^That is the mark of integrity. Gladiator staff is a total pro.
I phoned them for an appointment and Yuri (Project Manager) showed up the very next day. We walked the house and during the walkthrough, he pointed out many details on the things they will also take care of during re-pipe.
He provided us an estimate the very same day with details of what materials they will be using and a detailed schedule. I had also received two other comparable quotes but none were as detailed so I decided to move forward with the project.
The Gladiator team showed up early and worked really hard all day to finish the re-pipe in one day. I had few concerns and as soon as I notified Yuri, he addressed them.
The whole project was completed in 4 days which included two inspections from the city and sheetrock repair. I am so happy that I choose Gladiator team for this project.
:) I had a good experience with this business the last time I dealt with them, so when we had some additional plumbing issues we decided to go back to them. In addition we wanted to get a quote for doing a repipe on our house as they had mentnioned we might want to consider it.
First - they never responded to my request for a quote. I had to call to follow up.
We scheduled them to come out and they showed up on time. The person who came out first was polite, but wasn't able to even really give us a quote on either the toilet that was having issues or the repipe project.
He did a little looking around and scheduled someone else to come out later in the week. He told us they would scope the pipes as they were actually copper already, but it looked like they were installed improperly.
He said in terms of the toilet it would cost less if we purchased one in advance. In case he was right we purchased one the day before the next person arrived.
He took a small glance the toilet to see where the leak was coming from and told us the cost to replace would be $600!!! We said that's crazy as we already had the toilet. He brought it down to the mid 200 range, which is high, but not crazy high.
In terms of the repipe the next guy didn't bring a scope and more or less just looked at the pipes again and quoted (verbally) a price of around $10K. Given that the pipes are already copper and had been replaced at some time in the past this is insanely high.
He said a formal quote would come later (and it never did). They charged us 89 dollars for this even though their quotes are supposed to be free.
We will never do business with this company again! I will never, ever do business with you again OMG, I am completely shocked at the price of this bill. All I wanted was my appliances installed.
I figured, since you guys did such a good job on my repipe several years ago, you would do a good job on installing my appliances. THIS IS OUTRAGEOUS!!!!!! When I called to have you move a gas line and drain pipe, I thought $650 was a lot, and then when I saw the holes you left in my wall....., I was astounded that you would not repair them and would charge me extra for damage you all caused.
$1,325for installing appliances? What the heck. It's not that hard?!?!?!?! I will never, ever do business with you again.
I called these people today to get a price on replacing a toilet in my guest bathroom, I should have had them replace it a few years back when they replaced the Master bathroom and middle bathroom toilets and they did a great job.... BUT , yes but...
Today I called and said I needed to have a toilet replaced how much would it cost and that I used them before a few years ago for the other toilets in my house and the girl sounded confused.... So I asked again how much do you charge for a toilet remove and replace and she said I have to check with my boss and see what he says, so I give her my number and 2 hours later I haven't heard back...
so I call back and know I think a different person tells me it 250.00 ( WOW ) 2 x what other people are telling me, so much for trying to use the same place that did a good job a few years ago.. Update: I did get a ( few ) calls back later today, about my updated yelp review, but they said due to some mix up the price should have been 215.00 for the quoted job price and that they didn't know I was a prior customer from 2015..
So they would offer/honor me that price.. I said thanks but..
NO Thanks for updated / offer and calls back people, but if you can't call people back when they are waiting on you and then tell them a price more then double from the 1st time I used you, your not a place I want to deal with. I thank the manager for trying to fix things, and I am sure your plumbers do great work, but your office people need to have the talk about being the face of the company..
Its little things like this that make people walk away... Gladiator just completed repiping my 5 unit apartment complex in San Jose.
Gladiator was not the lowest bid and I don't mind paying a slight premium if the quality of materials are superior and work is done right. I'm extremely picky and let me tell you, James, Yuri, Jose, Jennie and their entire team were fantastic from start to finish...they are the Best! Matt I love the Yelp quotes tool.
It's so easy to send out a note to 6 of the top rated companies and then wait for people to call you back. 1 minute after I sent out the request, Noor called me back.
He was extremely professional and polite on the phone, and quickly scheduled time to come take a look for us around our availability. Our appointment is scheduled for tomorrow.
I'll update more, but for now, Noor gets 5 stars in my books! We repiped our plumbing & sewage systems with Gladiator. James and his crew are very knowledgeable, professional & organised.
The office assistants are methodical in scheduling everything - work, inspection & followup. They finish the Sheetrock afterwards and cleanup after themselves.
Jose, Carlos & crew are punctual and word hard to give complete satisfactory job. Don't hesitate to call them for your plumbing/sewage projects I had a main line leak and my insurance was giving me the run around.
I called Gladiator for a quote and Yuri came out. Extremely professional and gave me many options.
He and his crew came out and absolutely crushed the job! Repiped the whole house in ONE day and patched. Didn't realize how low my water pressure was until they came in and did the job.
If you're looking for no hassle excellent craftsmanship they are your go to! Hired Gladiator Repipe for a simple gas connection job, the response was quick, techinician arrived on time, completed the job in less than 2 hours. Will definitely consider Gladiator Repipe for future projects.
They've done lots of work at our home. Every time Gladiator gets the work done quickly and professionally.
Super fair pricing, professional employees and quality work. I was recommended to try Gladiator out for my washer / dryer install and they outperformed my expectations.
Not only were they extremely responsive, but they were very flexible with our busy schedule. They were able to get the job done in no time.
I have continued to use them and will continue to use them in the future. In addition, not only did they diagnose a problem I was having with a water heater, but they were actually able to correct the mistakes the last plumber had installed (before purchasing my home) and fixed the issues very quickly as well.
Great group of guys and I continue to recommend them to my friends. If I can rate them a NEGATIVE star we would!!! Dont use this company.
Highly over priced. They say they are DIAMOND certified but has ALOT of disputes and complaints.
They make promises saying they do satisfactory work but cut corners to make job easier for them to get to next victims. Communication poor on their end once they get your contract and money.
Our pipes were not visible before then when they redid the work now its exposed cuz they were to lazy to put extra effort to do it correctly. When you call them to fix it they ignore you and hope you go away.
Dont ever pay them the balance even though they tell you they will satisfy their work. Dont believe them when they say 100% guarantee.
They only say that for them to be chosen to get the contract. There is Alot more to the situation save yourself the headaches and use another company that has your trust and keeps their word.
Its true there is always two sides to the situation... Dont ignore the bad experiences comments.
Research and ask because we too believed the positive comments and the good sales pitch from James until they did the work and sadly the negative comment and situation is true and happen to us. Every aspect of our experience with Gladiator was good and there were no surprises or problems.
I recommend them highly. TL;DR: Hire Gladiator Repipe.
It took me about 5 months to meticulously research repipes before I chose Gladiator and my conclusion is they are so far ahead of the competition, they really are the only choice in the Bay Area. I wish they'd hire me, but I have no clue what I'd do for them.
Anyway, moving right along... Why I chose them: 1.
Quality of work - I am in love with my new water heater. It's bittersweet the beautiful copper pipes will be closed up with drywall next week.
2. James - the co-owner who came by to do my quote was no pressure and so knowledgeable (for a Niners fan) 3.
Jose - the project lead for my re-pipe was professional and knowledgeable 4. The employees - they are skilled, well-paid, polite and not sub-contractors 5.
It's a legit business - they have lots of insurance. They're diamond certified.
6. Materials - they use USA made copper, top-of the line pipe goo, etc.
This'll be the last repipe you'll have to do 7. Customer service - Cynthia at their office is awesome.
8. Flexibility - I bought fancy-schmancy faucets to fill an emotional void, and they installed them for me even though it was above and beyond the "like for like" agreement 9.
Trustworthiness - I left out my purse, laptop and tablet in plain site. They weren't jacked.
10. End-to-end service - they pull the permits, put in the new pipes, dispose of the old ones, and close up your walls with texture.
What could be improved: Price - they are a bit spendy. But you get what you pay for, so this could be neutral or even a benefit depending on how you look at it.
Tip: Cover everything you want to protect from the fine layer of dust that comes from sawing into the drywall. It gets on everything.
Thanks Gladiator Repipe! I'm glad I don't have to drink yellow water any more. Short Version: If I could give them 10 stars, I would.
Amazing company, absolutely perfect, 110% recommend! They will come to your home to explain everything and provide tons of information, there will be no pressure at all to hire them, and if you go with them, you will be blown away at what an amazing job they do. Not to mention that a team of brothers runs the company.
The are incredibly professional and friendly, do top notch work, and fix anything you need to make sure the job is perfect. This is the kind of company I actually feel HAPPY to give my hard-earned money to.
Long Version: Like many other homeowners, our 1970's galvanized steel pipes had reached the end of their lifespan, and we needed a repipe. We did our research and decided copper was the way to go as opposed to PEX.
We called around and had several companies come out to give a sales pitch and bid. Some things we learned along the way - you can repipe with PEX (plastic) or copper.
Do your homework to see what is right for you, but we chose copper. When you are looking for a company to do copper, make sure to ask lots of questions, such as - How long will this take? What kind of copper do you use? How many workers will you have at my house? Do you drywall, patch, and texture, and does that cost extra? And maybe most importantly, how long will I be without water??? I found most companies tell you it will take about a week, and you will be without water for 1-3 days.
If you are anything other than a single guy who can go without showering and cooking for a few days, this is obviously a problem. Gladiator get's it done in one day.
The other thing to look out for, is that some companies come in and install new pipes right next to your old ones. When everything is done, they cut the old ones, connect the new ones, and they are done.
This is good because you are without water for a very short time (as you continue using your old pipes while they install your new pipes), but it sucks for your house, because they have to cut through things to install the new pipe runs. Gladiator avoids this by cutting all your old pipes out, and installing new pipes in the same spot, all in ONE DAY.
Gladiator comes shows up on repipe day with an ARMY of workers. They are all on time, friendly, and professionally dressed.
They send workers into every part of your house. We literally had guys working upstairs, downstairs, under the house, in the garage, and in the front yard, and back yard, SIMULTANEOUSLY! They cut out all the old, and completely repiped the whole house, including a new line to the water meter, all in one day.
The next day, a worker came to drywall, patch, and texture holes in walls (made during repipe to access pipe locations). Everything came out perfect.
We have such amazing water flow now. This company has master plumbers, so if you have any other jobs you need done, like water softeners installed, etc, these guys can take of it.
Basically, what can I say. I just just blown away but what an amazing company this is.
If everyone ran their company like these guys do, the world would be a better place. Their prices are very reasonable compared to the competition.
You will probably pay a little bit more for Gladiator, but they are WORTH EVERY PENNY. Do not hire some crap company to save a little money on a huge job like a repipe.
These guys are super professional, use the highest quality materials, are extremely friendly and pleasant to deal with, and address any issues or concerns you may have immediately. Just a top notch outfit.
Thank you Gladiator for the work you guys do. You made our repipe a totally stress-free, great experience.
You are guys are the best. I will be recommending you to all my friends.
First off, I am very glad that I hired Gladiator Repipe. When I first called the company Yuri came to give estimate.
The price quoted to repipe it with copper was very reasonable for small single story house built in late 1960's. That was the good news.
Then he gave me bad news (for me) that the drain pipe was also leaking and needed to be replaced eventually. I asked for the estimate for both copper repipe and replace drain pipe and he said the company will need one day to repipe the house and next day to dig and replace drain pipes.
The revised estimate jumped to little bit over double which was ouch for me. I think most home owners are thinking repiping home with copper but not drain.
Repipe - water coming in. Drain - waste water going out.
I had the option of just doing copper repipe to hold down cost and eventually deal with drain problem later but that later would be much more expensive then if I take care of it now at once so I bit the bullet and went for more expensive but necessary repair. I decided to hire Gladiator Repipe based on the fact that I was given detailed information of kind of repair that was required, reasonable price, speed, efficiency and lastly when I asked when can they start, Yuri said, "We can start next day" which was unexpectedly fast start.
I lucked out in that the company had open slot for next day. And the company really delivered.
House was repiped with new USA made L size copper in one day. Next day they came to dig and replace drain pipe.
Very fast, very efficient with almost military precision. After 50 years of usage, the old galvanized water pipes looked ugly inside.
I have requested estimate from another company and that one quoted me estimate for repipe that was higher than Gladiator and furthermore that estimator did not point out problem with drain pipe. The time required to repipe home was 3-5 days instead of one day from Gladiator.
Once repipe and drain replacement was done the company did leak test and ran camera through drain pipe to see how well the water exited the residence. Unfortunately, camera test showed pipe had shifted where residential drain pipe meet with city controlled drainage pipe which created partial blockage of waste water.
After further consultation with Gladiator about the blockage I decided that portion of repair can wait as waste water is still going through to city pipe. Per Gladiator the shift in pipe was not recent and was there for a while.
If I am lucky I may not have to do anything. Waiting for permit inspection took much longer than actual time spent replacing pipes and drains.
Once the permit inspection was done sheetrock person came next day and patched up the holes around the house and he was very good at it. If you want balance in cost, quality, speed and efficiency I would definitely recommend Gladiator Repipe.
You may not get next day service like I have but I really believe you will be happy with their quality work. Gladiator will do Pex pipe which is somewhat cheaper than copper but Pex has estimated life of 25 years whereas copper is warrantied for life.
Not long after second and final permit inspection I found minor leak in master bedroom bathroom. I called the company and they scheduled follow-up checkup/repair the next day.
Gladiator will stand behind their work. Thank you very much! James Bailey(The owner)! You are really a very good expert at your field.
We have buckled drywall and floor. We thought that there were some water pipe leaking inside our house.
In order to find the leaking place, we hired James Bailey. After he found that there was no pipes inside the drywall and took a look outside, he immediately pointed out that the leak happened outside.
And he is right, today we finally pinpointed down the leak, which is outside. Background: Home repair is like a domino that falls onto another domino that's next to it.
You fix one thing and then a whole host of other things need to be repaired. I have an old house that was built in the 1940s and it has additions that were built later.
I noticed in the home's original bathroom that the galvanized steel pipe which connected to the sink was rusting. I contacted a couple of plumbers and the consensus was that I needed to do a partial repipe (i.e.
on the oldest part of the house) and replace the galvanized steel piping with copper. I contacted 5 different plumbing companies to get quotes for the partial repipe.
Two of these companies never showed up at my house after numerous back/forth. The other 3 showed up.
Out of the 3 estimators that showed up James Bailey (Gladiator REPIPE Inc's project manager) was the most friendly and thorough. He took his time starting from the main water connection pipe on the outside of the house and went through the part of the house needing the repipe.
He was thorough and explained everything (i.e. what he saw and possible issues that might be encountered during the job).
He also went over Gladiator's approach to repiping in terms of materials used (type L copper, ball valve shut-offs, hot lines, water-based flux, air pressure testing to guarantee that there are no links, etc...). When I compared James/Gladiator's estimate to the other 2 companies I noticed the following: 1.
I was given clear price breakdown rather than a lump sum (for repipe, sheetrock repair, water heater service and code upgrades, main water line) 2. Gladiator had the highest amount of liability insurance across all categories (workman's comp, general liability, etc..) 3.
The inspection permit and passing the inspection was part of the estimate/job 4. Gladiator was Diamond Certified (an additional point of reassurance) 5.
price-wise Gladiator was on par with one of the other companies (but the other company had terrible Yelp reviews), while the third company gave me a much higher price for less service At this point I decided to go with Gladiator. Repipe Day: On the day of the repipe James showed up on time with four of Gladiator's plumbers, as well as his foreman.
They worked from 9am to 5pm (exactly as James indicated) and completed the repipe. This included the air pressure test that helped verify that there were no leaks.
They also cleaned up the house and minimized the amount of holes done to the sheetrock and plaster (much of the old part of the house has plaster...great :-( ). During the repipe I asked James if his people could also check the sewer drain lines (since they were in the crawl space).
Upon checking the drain lines, they found that some of the galvanized steel drain pipes were leaking sewage (they took pictures to show me). James went over the options with me: Option 1: leave it as is (it would only get worse leading to eventual failure; sewage in the crawl space and lots of money to clean-up and fix it) Option 2: add this work to the existing repipe permit and get it done in a day I choose option 2 since it was the better long-term approach and it was more economical (i.e.
since Gladiator was already working on my house). The next day Gladiator's plumbers showed up once again and replaced the old drain lines of the house as well as santizied/cleaned the sewage areas.
The inspection: The inspection process involves a "rough" inspection (while everything is opened up so the inspector can see the actual piping) and a "final" inspection (when all the holes are patched). Gladiator's office person (Cynthia) did an excellent job in scheduling the inspector, communicating to me the times of inspection, and making sure that one of Gladiator's plumbers was at the house during the inspection process.
Any fixes that needed to be done were done by Gladiator's employees on the spot so both the repipe and drain line work passed both inspections (whohoo). Hole Patching: I have to say that Gladiator's hole patching guy was AMAZING.
He patched both sheetrock and plaster with great craftsmanship making the patches look seamless (in terms of texture and smoothness). I only had to do a bit of touch up paint to get the areas back to original shape.
Conclusion: Fixing an old home sucks, especially when it comes to copper repiping and sewer drain line replacement. James Baily made the process smooth and predictable.
I judge a project on 3 levels: quality of work, amount of time it takes, and cost. Gladiator REPIPE Inc.
checked all the boxes: 1. Excellent quality of work 2.
Work done in a day per plan (this one is so rare...I've had so many other companies and contractors tell me that something will take a day and it ends up taking two weeks) 3. Cost on par with other estimates I am very happy with James and Gladiator and will happily recommend them to anyone that needs repipe and drain line replacement.
Our rental showed gas leak, PG&E shut off the gas line, and tenant was in big trouble. Called Gladiator.
They responded promptly and, knowing it was emergency, they dispatched Edgar and his crew within hours, gave estimation, and started the work the very next morning and finished the repiping and repair totally by the end of day for a truly professional job well done. Their charge is very reasonable and well deserved it based upon their outstanding workmanship.
High recommendation for anyone who needs a serious gas line repair. James showed up and gave us a cool idea on how to do water main line replacement with minimal destruction.
His quote was very reasonable. The team of guys doing the job are perfectionists.
They know what they are doing and are real pros. The speed at which Wilson and his team finished the job was amazing and the quality of work is excellent.
Thanks guys!! James and his team did a wonderful job fixing our leaks! The primary leak took a while to diagnose, but once his guys knew what to do, they did the job extremely well and the work came in under his estimate. Really appreciate James' expertise and willingness to talk with me and help me figure out what to do.
We had an additional three small leaks that his team found and fixed. We are now leak free! Great company to work with! Gladiator repipe installed tankless water heater, water treatment system and repiped the whole house (3/2) with copper piping in a day.
We were in a hurry to move into our new house and so sent a quote request on Yelp. Yuri was very fast to response and even came out on Sunday to give us a quote.
His quote was very competitive. They were very flexible with the schedule and were ready to start the work that week.
Jose, the foreman, and his team knew exactly what they are doing. I am very impressed with their speed and attention to details.
During the city inspection, these guys were present and addressed all minor issues right then and there. We really appreciate all the work that Yuri and his team did in such a short time.
We are very happy with their work and would recommend them to anyone looking for repiping work. Very nice job!!! I chose Gladiator after getting three bids, they came in the lowest.
From the beginning Yuri (salesman) was great to work with. I opted for all new copper pipes, new main pipe to the street, water heater and salt-free water softener (installation only).
They scheduled me right away and the installation took a day. They guys were very nice, protected the house/furniture.
They did a great job installing the salt-free water softener and took care digging up the grass in the front yard. Passed inspection the day after, then came in and patched the walls & refill the trench in the front yard the following business day.
Highly recommend them. Received follow up calls and courtesy calls regarding the inspections, scheduled patch work.
They really care about the customer experience. Had the work done a month ago, with zero issues.
We noticed our water heater tank continuously filling yesterday and by late afternoon noticed it had started leaking. Thanks to Cynthia even though it was 4:00 pm she was able to get someone to come and diagnose the problem.
Ended up we needed a new tank. Gladiator were able to sneak in an order for tank and part before their supplier closed for the day at 5 pm.
They started to empty the old tank completely while running around to collect other parts. True champions they replaced the old tank with a new one and even ran away and back to help instal a drip collection pan and instal overflow drainage pipe.
They stayed until around 8:00 pm to complete the job with true professionalism. I give them 5 stars fir coming through at such short notice and doing the fantastic replacement job within a day and after normal work hours.
Approximately 2 months ago, I contacted Gladiator Repipe to get an estimate for a tankless water heater and a repipe on my 47 year old single story home. Yuri came out on time as scheduled.
He was very knowledgeable and explained everything in detail. The estimate was presented and in line with what I had expected.
We scheduled the job for the following week. The entire crew showed up on time and worked very hard throughout the day.
Everyone did an outstanding job and cleaned up when finished. I couldn't be happier with the job they did and I would highly recommend them.
I wish I can give them more than 5 stars. This review is late.
Gladiator replaced all our old galvanized pipes from the inside of our house to the water pipes that go to the street with copper. This was done around the summer of 2016.
Let me start with the consultation process. I got a total of 4 bids.
Gladiator Repipe sent out one of their very own owners out to explain to me about the process of replacing the pipes. They were very professional and explained everything from the beginning to the end.
The other 3 project bids sent out salesman that had no good pitch and didn't explain anything to me. The other companies basically laid out the pricing and didn't get into what was going to be done.
On the day of the job, the guys that came out were great. Very friendly guys and some of them were funny.
I forgot the foreman's name but he was always listening to my concerns. They crawled under my house, did the cutting and removed all the galvanized steel pipes.
They were all corroded!!! OMG, I can't believe we have been using these pipes for years. They finished in one day! I'm amazed how fast they work and clean too.
They placed drapes and covered our wood floors and carpet. They taped up our walls too from collecting dust and also put covers on our couches.
They went over and beyond of what I expected. This is what you expect I guess from hiring Diamond Certified contractors.
Since then I've recommended them to a few of my friends who own homes. Why am I writing this review today? Well about 5 days ago I had a lot of sputter (pockets of air) in both my bathroom faucets.
The receptionist called me the day after I reported this to them by email. Awesome response! I forgot her name but she was very friendly.
She just said we'll sent out our guys to your place on this date and time. Well they came out today and on time! 2 guys came out...Alex and I think the other guy was Joe! Awesome guys and funny too.
Very professional, and without me asking them to take off their boots they did it on their own. Much appreciated guys.
Anyways, they were very helpful. They fixed the sputtering and also the water pressure.
Increased it from 50psi to 70psi. Max they said was 80 and they even showed me how to regulate the psi w/ the regulator that they installed last year during the repipe project.
These 2 guys came out and listened to my concerns and asked if I had any other questions. They did not say it was my fault or pointing fingers saying well this isn't their problem.
Well, this sums up how happy I am with them. I highly recommend this company and if the owners are reading this, kudos to Bailey and your workers.
I will for sure save your company info for any future piping needs. Thank you very much for everything you have done.
Had to repipe my whole house. Every inch of pipe was replaced.
Yuri was a great sales guy. ALWAYS available which made me feel confident that someone was there to answer questions.
The whole crew was really nice and professional. Clearly stated their timelines.
Explained what happened, I had a good understanding what was happening. Quality of work was good too, no complaints.
Thanks Gladiator! Gladiator has serviced 2 of my homes, and the quality of work is great! Jose and his crew worked extremely hard during the rain and cold, and put everything back so well that you can hardly tell where they worked! I'd like to thank Yuri for explaining the work and answering the many questions I had. James was great! He was responsive to my questions and helped guide me through the repiping process from start to finish.
He helped me understand the difference between copper and pex piping. (We went with copper)Along with doing a full copper repipe, they also helped me install a tankless water heater and replace the main water line from the street as the galvanized pipe was beyond repair.
They weren't the least expensive bid we received but well worth it! The guys at Gladiator are thorough, professional, and knowledgeable! I would definitely use them again in the future and recommend them to anyone! My story starts when our house, undergoing remodeling in the summer of 2017, sprang a leak through the kitchen ceiling whenever a toilet flushed on the second floor. We opened up the kitchen ceiling and found cracked iron drain pipes...
certainly a homeowner's nightmare for sure! We got four bids and chose Gladiator for two reasons - they came in the lowest, but more importantlRead less
4.7 /5 (102 Reviews Analyzed)
Caspi Handyman
San Jose, California
Workman Score
-
Price-friendly 94%
-
Professionalism 96%
-
Experience 92%
-
Completion 96%
Appliance installation
Handyman assembly
Bathtub installation
Bathtub repair
Pre-made cabinet installation
Cabinet repair
Handyman caulking
Childproofing
Door installation
Door repair
Drain installation
Drain repair
Drywall installation or replacement
Drywall repair
Electric installation or replacement
Electric repair
Faucet installation
Faucet repair
Floor installation
Floor repair
Furniture assembly
Garbage disposal installation
Garbage disposal repair
Window repair
Window replacement
Gutter installation
Gutter repair
Home proofing services
Handyman installation
Light fixture installation
Handyman painting
Petproofing
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Handyman repair
Restuccoing
Shower installation
Shower repair
Siding installation
Siding repair
Sink installation
Sink repair
Stucco repair
Tile installation or replacement
Tile repair
Toilet installation
Toilet repair
Wall patching
Wall finish repair
Wall finish installation or replacement
Wall texturing
Water pipe installation
See More
“new counter, sink; appliance removal), bathroom help (new shower doors, plumbing), fireplace...” according to 119 users
What is the overall customer analysis in January?
Sentiment Analysis Summary
Caspi Handyman appears to have consistently positive feedback from customers over the past month. Reviewers commend their prompt responses, professionalism, and effective problem-solving abilities. The sentiment reflects high customer satisfaction, with many expressing their willingness to employ their services for future projects. Common praises include the quality of work delivered, timely compl... Read more Sentiment Analysis Summary
Caspi Handyman appears to have consistently positive feedback from customers over the past month. Reviewers commend their prompt responses, professionalism, and effective problem-solving abilities.
The sentiment reflects high customer satisfaction, with many expressing their willingness to employ their services for future projects. Common praises include the quality of work delivered, timely completion, reasonable pricing, and excellent customer service.
The recurring mention of specific employees like Ali and Murad highlights strong individual performance and rapport with clients. Overall, customers are highly likely to recommend this company to others.
4.7 /5 (101 Reviews Analyzed)
Alert Plumbing
San Jose, California
Workman Score
-
Price-friendly 100%
-
Professionalism 90%
-
Experience 90%
-
Completion 80%
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
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“problems for us but so happy we have this team helping us through yet another major plumbing issue.” according to 93 users
What is the overall customer analysis in January?
Sentiment Analysis Summary
The reviews for Alert Plumbing present a mixed sentiment. While some customers express satisfaction with prompt, courteous service and expertise, others voice significant frustration due to missed appointments and perceived unreliability. Positive experiences emphasize the professionalism and responsiveness of the staff, particularly mentioning a specific plumber, Ron Wagner. In contrast, a notabl... Read more Sentiment Analysis Summary
The reviews for Alert Plumbing present a mixed sentiment. While some customers express satisfaction with prompt, courteous service and expertise, others voice significant frustration due to missed appointments and perceived unreliability.
Positive experiences emphasize the professionalism and responsiveness of the staff, particularly mentioning a specific plumber, Ron Wagner. In contrast, a notable negative experience highlights issues with scheduling and reliability, leading to an overall divided perception of the company.
4.7 /5 (99 Reviews Analyzed)
On Time Plumbing
San Jose, California
Workman Score
-
Price-friendly 100%
-
Professionalism 100%
-
Experience 100%
-
Completion 100%
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
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“To sum up, I find the On Time Plumbing service quick and efficient and their people professional...” according to 187 users
What is the overall customer analysis in January?
Sentiment Analysis Summary
Overall, the sentiment towards On Time Plumbing is highly positive. Customers appreciate the quick response time, efficiency, and professionalism displayed by the service provider. The affordability of their services, particularly in comparison to competitors, further enhances customer satisfaction. The company's ability to rectify previous plumbing errors also demonstrates their expertise and rel... Read more Sentiment Analysis Summary
Overall, the sentiment towards On Time Plumbing is highly positive. Customers appreciate the quick response time, efficiency, and professionalism displayed by the service provider.
The affordability of their services, particularly in comparison to competitors, further enhances customer satisfaction. The company's ability to rectify previous plumbing errors also demonstrates their expertise and reliability.
4.7 /5 (90 Reviews Analyzed)
“Honey Do” Handyman Services
San Jose, California
Workman Score
-
Price-friendly 90%
-
Professionalism 80%
-
Experience 90%
-
Completion 80%
Appliance installation
Appliance repair
Handyman assembly
Bathtub installation
Bathtub repair
Handyman caulking
Handyman cleaning
Door installation
Door repair
Drain installation
Drain repair
Drywall installation or replacement
Drywall repair
Exterior trim or molding painting
Faucet installation
Faucet repair
Floor installation
Floor repair
Furniture assembly
Furniture repair
Garbage disposal installation
Garbage disposal repair
Window repair
Handyman installation
Interior trim or molding painting
Interior wall painting
Exterior painting
Painting exterior elements
Handyman painting
Interior painting
Painting interior elements
Room painting
Paint removal
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Handyman repair
Shower installation
Shower repair
Sink installation
Sink repair
Exterior staining
Interior staining
Room staining
Tile installation or replacement
Toilet installation
Toilet repair
Wallpaper removal
Water pipe installation
Water pipe repair
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“Overall an awesome guy i would like to hire again and again for any plumbing issue at my home.” according to 262 users
What is the overall customer analysis in January?
Sentiment Analysis Summary
The recent reviews for Honey Do! Handyman Services, particularly focusing on the performance of Paul, indicate a predominantly positive sentiment. Clients express satisfaction with Paul's professionalism, punctuality, and quality of work. Common praises include his quick responsiveness, efficient problem-solving abilities, and fair pricing. Many reviewers highlight their intent to use his services... Read more Sentiment Analysis Summary
The recent reviews for Honey Do! Handyman Services, particularly focusing on the performance of Paul, indicate a predominantly positive sentiment. Clients express satisfaction with Paul's professionalism, punctuality, and quality of work.
Common praises include his quick responsiveness, efficient problem-solving abilities, and fair pricing. Many reviewers highlight their intent to use his services for future projects.
However, a few negative comments suggest issues with communication and reliability, particularly concerning scheduled appointments and work completeness. Overall, the prevailing sentiment remains favorable, with most customers recommending Paul's handyman services.
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