Review and analyze now for company Integrity Plumbing & Drain Service and provide the analysis in the discussed format for the following reviews: '''Great fast service. Very friendly and definitely reasonable pricing.
Our drains were backed up when we got home into our garage and they came quick and resolve the issue. Thank you.
Marlon was a life-saver! He fixed a serious issue at my in-laws house even though initially he thought he'd have to break the tile to repair the toilet. We are very grateful for the care and precision in the service.
Additionally, he was sensitive and respectful. I would definitely use Integrity Plumbing again.
They live up to their name - service with integrity! I was impressed with this business. They were on time, worked efficiently and finished on schedule even though they ran into an unforeseen issue.
The prices were fair and all of the workers were professional and polite. They clearly know what they are doing.
Many of my neighbors recommended them. Our water heater went out this morning after my wife took a shower....
One loud BOOM! and it was done. Called these guys.
They came out same day and inspected the situation and gave us options. They explained what happened in a way that we could easily understand it and didn't pressure us to buy a new water heater..
But we decided to replace the water heater. They did it same day.....
Outstanding service.... 10/10.
My Moen kitchen faucet started leaking and I contacted Integrity Plumbing to get an estimate for repair received. Marlon responded quickly and provided a firm quote for the work required.
Once I recevied the replacement Moen faucet, I contacted Marlon and arrange for him to do the repair. He scheduled a time and messaged me before arrival.
There was some additional complexity in removing my older Moen faucet, as it was in a difficult place to access. Marlon handled it well and had it removed and the new one installed.
I am very happy with Marlon's responsiveness to questions and the speed with which he installed my new faucet. I highly recommend Integrity Plumbing for your plumbing needs.
Marlon and his crew were great to work with. I had a bit of a complicated situation, hot water line leak due to flooring installation.
He went under my house via the crawl space and took pictures and a video of the situation. Very cool to see exactly what was going on.
Quick response and great service. Explained things so I could understand and was very honest about the situation.
Also recommended future solutions for water heater and what not. Great communication overall.
By far, the best service I have every had from a plumber. He was prompt, communicated a lot, and charged a fair fee for replacing a broken garbage disposal.
Highly recommend! Had a clogged sink at work and Integrity Plumbing came thru for us! They were quick and efficient and had all the right tools to fix the problem in one stop. Friendly service too!!! Update- Marlon came out today and replaced a pipe under the sink, installed a new disposal with a push button on the sink and faucet.
I even added a backed up drain problem to the list. He finished everything and under my sink looks amazing.
He really takes pride in his work and it shows. Will definitely use him again! Integrity was very knowledgeable and friendly.
I had a leak under the kitchen cabinet that he was able to fix in a matter of minutes. Waiting on a quote for additional work.
Will update when completed! Very knowledgeable and honest plumber! He may not be the cheapest or the most expensive, but Marlon knows what he's doing and will get the job done right. THAT is worth every penny! We've used I Integrity plumbing twice now.
They are responsive and great to work with. We highly recommend using them for your plumbing needs! Marlon was wonderful.
He is our new Plumber from here on out. Quick, communication was on point and very fair.
TL;DR: Integrity is super fast, responsive, thorough and transparent. Marlon was great to work with.
Highly recommended. Our water heater broke the morning my spouse left town on a Wednesday.
We have two small kids. We reached out to Integrity and they arrived that afternoon to assess and quote.
They installed the water heater by Saturday morning (though they were available sooner! It was my schedule they had to work around.) The quote was reasonable and Marlon's assessment and explanation of our options was thorough. The installation was smooth, fast and went off without a hitch.
Marlon was friendly and accommodating. I highly recommend Integrity and we will call them any time we have a plumbing or drain issue in the future.
Came on time and completed faucet installation and shower repair to my satisfaction. No issues even after a month.
Great plumber and very reasonably priced as well. Saved us by his plumbing expertise in repairing the broken flange on our downstairs toilet and replacing the wax seal.
Marlon's expertise saved us from replacing the flange, which would have required tearing up our concrete slab floor and tile. We highly recommend his service for any of your plumbing projects.
Their name truly says it all-- INTEGRITY!! My kitchen sink drained slowly for months. Regular plumbers do the basic snaking and that really didn't help much at all.
Marlon at Integrity is a whole different breed of plumbers. He's a perfectionist.
He is a problem solver. He is very thorough in his job.
Double checks and triple checks to make sure problem solved with his drain camera. Some plumbers are just out to "do the job" but I observed Marlon and he took the challenge personally.
He was determined to solve it and he did. He used a hydro jet process to break down many months of hardened stubborn grease.
I am so pleased to have found him on here!! Honest, helpful, responsive, got the job done right. We called for a line backup emergency on a weeknight after waiting for another plumbing company who was a no show after several hours of waiting.
Marlon was kind and took care of the issue promptly. Highly recommended! These guys are the best local plumbers I've dealt with.
Responsive, friendly and honest. Had Marlon replaced a leaky and broken bibb and he was super friendly and lightning fast.
Thank you Integrity I will be using you guys again in future I'm sure. Ian Gillette Integrity was referred to me by my neighbor and they were amazing! Marlon responded to my service request very quickly.
He was professional, on time, courteous, honest, detail oriented and paid particular attention to cleaning up the space before departing. I will be recommending him to anyone who has plumbing needs.
I posted a "wanted" help via Yelp to fix an error in water heater. It's a 6/7 year old Rheem Water heater.
Marlon reached out to me via Yelp, explain what to expect and his fees structure. He came by the following day, quickly asses the problem (the PG&E person gave the wrong assessment) and started calling his supplier for parts.
He went to pick up his parts, come back, and 10 minutes later, we have hot water! I would recommend him 150% because : 1. I appreciate his approach, he came to assess the problem instead of just telling me that I need a new water heater (almost all the other guy did this) 2.
He is thorough! He can just "reset" the error code in the water heater but he doesn't do it because he doesn't want the tank to blow up later because the problem persist (it was an error code on flame vapor sensor) Job well done! I'm definitely going to call Him for my future projects. Thank you for unclogging my bathroom sink.
Great service amazing deal highly recommend Marlon is the man! I had a leak in my front yard and his crew was there lickety-split! As a realtor I know a lot of plumbers and he's at the top! Professional and fast. I would highly recommend you give him a call for your plumbing needs! We haven't hired Marlon yet, but we've had 7 plumbers assess our home's drainage system and Marlon was the MOST comprehensive, most patient, most creative, most knowledgeable, the most communicative and clear about his craft.
This guy lives and breathes plumbing and loves his job so much his enthusiasm exudes. That's the kind of plumber I want on speed dial.
He helped us understand our sewer drain system by running his video camera through our pipes. 6/7 of the plumbers we consulted with didn't even bother to do this, but Marlon did, because he values knowledge sharing and teaching his clients.
He is licensed in California and in Illinois, where licensure is far more stringent. He also gave us a very reasonable rate for our issue and informed us of all of the ways we can self-care for our plumbing system in the future.
Thanks Marlon, you are the best of the best. Love how fast and efficient Marlon was.
Love the father and son business. They were be able find and fix the problem right in there.
The camera down the pipe was awesome. Fast and quick, in and out with no time.
Definitely recommend them!!! Amazing same day service with water heater and main replacement. Engineer arrived prepared with top of the line fittings, hoses, and hardware (other providers needed multiple trips to the hardware store).
Easy to work with, highly recommended! Try to double confirm again the schedule on the day 2-3 hrs ahead before coming. No show, no response.
Waisting my time to wait at home... Bad services (Update) After hour, owner responded me back with reason why.
I accepted the apology, and happy he did still reach me back. However, time is valuable and should inform ahead to customer about the delay or reschedule, and not let them wait for nothing.
I request the service with another company instead, but I still give little bit credit back to the owner for his apology. Marlon did work in my kitchen and found a cost-effective solution to a difficult plumbing problem.
He was responsible and professional, and he squeezed the work in my kitchen while his team was working on a closing out much larger project. Great service, and thank you, Marlon!!! My short review would be, he is my designated plumber.
Marion walks his talk. He gave me the lowest estimate of 4.
He replaced my kitchen sink plumbing. He did exactly what I wanted to do in less time he said it would take.
Fun guy to talk to explaining exactly what he was doing. If you want an honest, fast, do it right plumber, he is your guy.
Aww just go with the short review Marlon and his team were excellent! I needed to replace a few toilets in my house and I was so impressed by the professionalism and how personalable Marlon was throughout the process. The work was superb and they left the house spotless.
I highly recommend :) Got quote from another Plumbing company to replace valves stem on tub faucet. Other company said was too old and had to replace valve and whole unit after having to break tile.
Estimate was $2500. Called Integrity and they gave estimate of $250 plus parts.
I asked Marlon to replace both valve stems and diverter as a precaution. They replaced all three stems and charged $100 more to replace the additional cold valve and diverter.
So for parts and labor came to $520 far better than $2500 and still having to repair tiles. Best to get several estimates because some businesses want to make the larger payments with maybe less work.
Thanks Integrity you do have Integrity and I will use you again. Day before New Year's Eve and my toilet is clogged and overflowing.
So gross. I looked on Yelp and found this place.
Called and talked to Marlon and he was able to come by within 1-2 hours and fix my issue! He and his employee snaked my toilet and figured out the issue and I was back in business in about 15 mins. So grateful he was able to come by on such short notice, I don't know what I would've done.
He charged a very reasonable price of $135 and accepts cash/check. It's a cringey/embarrassing situation and both guys were super friendly and professional, will definitely use these guys again in the future! Called around looking to get couple of things fixed in the house, he was very reasonable and give me a diagnosis over the phone also able to give me the cheapest rate with a discount Definitely keep for future uses We experienced cross over issue with the tankless water heater.
Upon replacing all the cartridges in 3 separate shower valves, the problem did not go away. We listed the project in Yelp and Marlon responded with great enthusiasm.
He suggested our circular pump might cause the problem. The manual operating the pump is not ideal as the solenoid does not respond as fast.
We restored timer control of the valve, then the problem seems to go away. Marlon is a thorough person.
He followed up our problem and did not charge any house visit. I would recommend him for any complex plumbing or water heater issues.
He is seasoned and knowledgeable. I called Integrity plumbing after American Home Shield and Pennington Plumbing blew me off.
I talked to Marlon and he said he would work on my water heater. So I ordered the parts needed and he came today after hours and fixed it.
Marlon and Jose were totally awesome, and very quick to get the job done. I'll call Integrity Plumbing anytime from now on.
Thank you Jose and Marlon. I got a quick response through the Yelp app.
I was given useful information that I was not given by other rooter companies. I'm going to be saving this number for any future plumbing issues that I have.
My 75 gallon water heater decided to flood my garage yesterday. I am so thankful Marlon answered when I called and was able to confirm I turned off the water and propane properly over the phone.
Then he was at my house within a few hours! Really responsive and professional! I had a garbage disposal that I thought needed to be installed but they instead diagnosed the one. I had fixed a few problems with it and now things are working great.
Best plumber ever! Marlon and assistant showed up to deal with shower problem..diagnosed issue, even got american standard to ship parts for free ...later determined some days later they were on huge back order so he picked up the parts elsewhere, charged cost no markup...came back and put the parts in got everything working, very reasonable flat rate (even with multiple visits needed), friendly chatty respectful of house (eg bootys over shoes, cleaned up etc) Highly recommend I received a referral from a large Bay Area plumbing supply company to use INTEGRITY plumbing. Marlin was very responsive and able to come out and assess a job within a few days.
I needed a tankless water heater installed. His quote was reasonable and installation was completed as expected.
His understanding of the job was thorough and he was able to communicate to me what needed to be done. I would definitely recommend them for any plumbing job.
I called the day after Thanksgiving regarding a water meter leak, got a call back within 10 minutes. Another 20 minutes and they were at my house and fixed the problem for basically lunch money.
And provided priceless education on the plumbing situation at my house. What more could you ask for? Super duper 5 stars, thanks! They were easy to work with, did a great job and were less expensive than the other quotes.
The person who came was wonderful, he came on time, explained the process, had everything he needed and was in and out quickly. Very satisfied! Marlon did an awesome in disconnecting the plumbing under our sink and reconnecting it as part of new countertops installation.
He was very responsive via Yelp and went out of his way to do high quality work. He and tony make a great team and I would highly recommend him Marlon and crew are great! Quick to respond, always on time and reasonably priced! For whatever reason I have had a few plumbing issues lately and he gets right here and takes care of it! If you have any plumbing needs you should call him! Easy scheduling.
Came on time and did the job well. Explained the issue and provided options.
Highly recommended. OK, I rarely give out 5 stars and this would among the very few I hand out.
It was the middle of the day and while washing my hands, the water faucet ran out of water. Called the city water supply and was told there they did not shut it off but would have someone within the hour to asses the situation.
After about an hour, the city guy comes in checks the main meter to make sure no one has turned it off there, he cannot turn the valve off at my house to isolate the leak so just turns the water off at the meter and leaves, telling us its not their problem. Of course its one of those days(the Friday before Christmas week) where all hell breaks loose at work.
I have the mrs. take charge and she calls Marlon.
He comes over and investigates and notices its between the city line and where it enters the house as there was no leaks under the house. He immediately inquires if we have a good relationship with the neighbors and wants to hook us up with a temp solution before taking care of the problem the next day.
We hired him on the spot. We compared him with one other person and his price was comparable to the other guy.
We did book a hotel for the night and the next day. He had someone show up early next morning to begin the dig and take care of the city requirements before laying the pipe.
He got us squared away the same day! Fast, efficient and clean. I will highly recommend Marlon and his team.
(Edited to correct Marlon's name) We were hearing bubbling sounds from our kitchen sink over the past couple of days while using various bathroom fixtures and started to panic imagining the worst possible sewage problems conceivable. Reached out to Marlon and a bunch of other plumbers in my area with a detailed description of the problem but Marlon was the only one who provided some feedback about what it could be and a prompt response by showing up over the weekend.
Marlon did an excellent job diagnosing a blockage due to tree roots in our sewage line connecting to the city mains and helped clear multiple clogs systematically all the way to the mains while walking us through the whole process with a drain snake camera. He was patient and helped answer our numerous naive questions in detail, doing a stellar job for a very reasonable price.
Highly recommend him for any plumbing tasks ! Marlon did an amazing job at installing my water heater today. Professional, reasonable with his pricing, on-time, knowledgeable, and dependable.
I highly recommend him. I highly recommend Marlon for plumbing issues! We were in a bind because a different plumbing company flaked out on us, so I called Marlon and he came over right away.
He was dependable and knowledgeable, was able to resolve our issue, and gave us lots of information to ensure we understood the situation. We'll definitely use his services again! Marlon responded very quickly.
His quote was very reasonable, and he had a personable and professional manner. I had heard gurgling from the drain near my washing machine.
He tried to snake it, but apparently the cleanout was placed incorrectly above the trap, and the snake wouldn't curve upwards. There was also no roof vent to use.
He had a smaller snake that did work enough to clear the problem. Marlon and his helper didn't seem like most plumbers I've had who usually are in a rush.
He wanted to do a thorough job. I will definitely use him again.
Supporting an aged relative is always surprising! First the garbage disposal was discovered to be completely locked up, spinning ok but blades frozen. Marlon discussed and showed up on Monday with a new unit.
Not bad as I had called him on Friday! But now we had arrived at the house and discovered the washing machine drain was overflowing and we found out that a rooter company had visited before at astronomical costs and had not fixed the problem for the aged relative. No problem for Marlon who quickly evaluated the issue and provided a quick fix which took care of the overflow for us.
His investment in tools to do the job is awesome. Fiber optic cameras to snake down the drain, sani snakes on steroids to clear and remove the trash, and a knowledge of how to use them effectively.
Thank you Marlon and thanks to Jose, the Robin to your Batman. It would be worth moving to San Jose just so he could be on my call list! Oh I should mention that our home is in LA and Marlon has fellow plumbers, trained by him, that are set up in LA.
'Big or Small We Fix Them All' is Integrity's motto, it certainly worked for us. Marlon was fantastic.
He was thorough, pleasant, reasonably priced, and very professional. He installed a whole house filter in the garage for us and it looks and works great.
We just moved to San Jose from the Peninsula - I was worried about finding a reliable plumber and I can confidently say that we found our plumber. Highly recommended! We had a broken tankless water heater and Marlon Gomez from Integrity came out the very next morning with a new tankless solution to our problems.
He is competent, experienced, honest and easy to work with. I thought I knew quite a bit about tankless water heaters having had one for over ten years until I met him.
He knows a lot about them and that was very reassuring. He will be our plumber for everything else in our house from now on.
I had some trouble with my kitchen faucet. Marlon called me and gave a valuable tip over the phone to get it resolved.
Very happy with Marlon's expertise and would definitely call him again the next time I get into trouble. Highly recommended.
I needed my pressure regulator replaced. Integrity Plumbing responded promptly and did an excellent job at a reasonable price.
I will use them again. Wow, this company is amazing! My tenants let me know there was water heater leak around 7pm so I jumped on Yelp to look up plumbers.
I read the reviews on Integrity Plumbing & Drain Service and gave the company a call instead of requesting a quote...and the owner of the company...picked...up... the...phone! I explained my situation and sent him a picture.
He instructed me to turn off the water heater and that he would stop by in the morning on his way to a scheduled job to find out what he would need, get it ordered and then return in the early evening to get my water heater up and running. What customer service! The job was done quickly, professionally and I couldn't have asked for the whole experience to go any smoother! I gave this company's information to my stepmom and a friend too, that's how impressed I was by Marlon and his company.
Needed to replace a defective burner on our water heater. Marlon G., the owner submitted a competitive bid and he also called the manufacturer regarding the warranty on my behalf and found that the part is still covered and thus saving the cost of the part.
Marlon did a great job replacing the part and now it's working as it should. I highly recommend Marlon and his company for any future projects.
Marlon and team were great! They started a bit later than anticipated because of an emergency at another residence but they stayed super late to make sure they were able to finish the job as expected. We replaced our tank water heater with a tankless with wireless control.
This really is an upgrade for our household. The quality of work, effort and knowledge of this team really made it easy to work with them.
Marlon promptly responded to my concern regarding a drained clog in my bathroom sink. He came out next day and was very friendly and knowledgeable.
He put on shoe covers before coming into my home, and cleaned up any mess that was made. He also addressed a slow drain concern we had in our kitchen sink the same day.
Overall, I had a great experience with Marlon and I definitely recommend him to anyone looking for plumbing services! We had a drain blockage causing a leak on our washing machine. The previous plumber was unable to resolve the issue, but these guys were able to unclog the drain by using cameras.
They even showed us what the camera recorded, before and after. Very responsive and helpful! Highly recommend.
FANTASTIC SERVICE! After putting up with a faulty kitchen sink garbage disposal for so long I finally caved in and called around for plumbing quotes. I called Integrity Plumbing for some help and wish I would have done it SOONER.
They were so courteous, fast and very reasonably priced. Marlon came out and fixed the disposal and had it up and running in no time.
He definitely knows his stuff! Many thanks to Integrity Plumbing for coming out so quickly. I highly recommend their services.
If you want a really honest, hard-working, knowledgeable plumber, here he is. We were almost ripped off by our last plumber, thankfully Marlon came to the rescue.
Reliable, timely and just an overall nice guy. Thank you, Marlon!! An honest plumber! Great experience, tried to fix an old water shut-off valve, but realized that pipe was damaged and needed to be replaced.
Marlon showed up only 30min after I called and not only fixed that valve, but also another one and did a free inspection of all other related plumbing projects we did before. Overall an extremely pleasent experience, given the nightmare of a plumbing issue in your house.
While hoping not to need his services anytime soon, I know exactly whom to call next time. Thank you.
Marlon is an expert plumber who tells it like it is, and at fair rates. Wouldn't trust anyone else in the area! Strong recommendation for Marlon from Integrity Plumbing! Easy communication, great work, showed up on time...
fantastic to work with and went the extra mile to explain the work done and adjust the plan on the fly as needed. Will be calling them again for our next plumbing job! Very quick service, even on a Sunday afternoon.
Super friendly family-owned business-he knew his stuff and he was a very nice guy! Thanks again! Marlon was amazing! I needed help replacing my garbage disposal and I didn't want to bother looking at videos and doing it myself. So I looked for a plumber on Yelp and found Integrity Plumbing.
I connected and communicated via Yelp with Marlon from start to finish. He was very responsive and he even sent me links to purchase the garbage disposal.
When I finally received my part, I reached out to Marlon and he arrived within 30 mins. He was very efficient and friendly.
The entire process was simple and not stressful. Thank you, Marlon! Marlon was prompt in coming for assessment of the problem and providing a free quote.
Subsequently, we scheduled an appointment for the job, which he didn't show. He contacted stating that he came by but no one answered the door.
There was someone waiting for him at that time, sitting about 5 feet from the front door, but I gave Marlon the benefit of the doubt and agreed to reschedule. He again did not show up, and again stated that no one answered the door.
My family member saw the truck with his company logo pulled up, stopped for a minute without anyone getting out, and drove off. So I decided to get another quote from another company after a whole week was wasted waiting for Marlon.
That was when I finally understood why he didn't want to do the job. He misdiagnosed the problem.
The other company fixed the real problem, which would've persisted with the solution that Marlon had suggested. I have to give him credit in perhaps realizing the misdiagnosis, and not wanting to do the job wrong, hence I gave the 2 stars instead of minimum 1.
However, he should have been honest about it. There was no need to mislead me and wasted so much time.
I had to take additional time of from work because of the wasted week. Marlon did an excellent job replacing my Kitchen sink faucet today.
Old one was original 23 year old faucet and he had to work very hard to remove (cut off) the old one. Very prompt and diligent.
Recommend highly! I had a Insinkerator Badger 5 1/2 HP Heavy Duty Motor garbage disposal that no longer worked - it just hummed. I have manually cleaned it out and started it with the fix it tools but that no longer worked.
All sink connections were good so I just needed to replace garbage disposal with same model that I purchased at Dale Hardware in Fremont, Ca. Also, my wife was freaking out without garbage disposal so getting it replaced ASAP was important, along with overall cost to perform the job.
I posted a bid for Pros and we selected Integrity Plumbing and Drain Services to do the job. I was impressed by their website which pictured so many complex jobs they had completed.
We were impressed by their quick response, their availability to come early Monday morning and reasonable price. We were contacted by plumber Marlon Gomez.
He arrived early as promised. He was very conscientious in following COVID-19 health and safety guidelines.
He was very professional, personable, courteous and kept me informed of what he was doing. He even made a special trip to Home Depot to obtain electrical connections not included with my purchased garbage disposal.
What a relief . He removed old disposal, completed installing new disposal and cleaned everything up.
He even gave me advice on a leak outside my home. Tremendous job performed by Marlon.
I highly recommend everyone to request him for your project. Integrity Plumbing and Drain Serviced Is A Winner ! My experience with Integrity far exceeded my expectations.
Marlon was super knowledgeable, experienced, friendly, and solved my problem efficiently. He answered all my questions and was very professional.
The cost of the services were also fair and better priced than others I researched before choosing Integrity. Overall, Integrity provided the best value for my money and I will definitely use them again for any plumbing and draining needs I have in the future.
I highly recommend this company! Prompt and friendly. He was up-front about pricing after he looked at the problem.
Very fair pricing and quick. He used a mask and gloves while working.
I will use them again! One day, we woke up with no hot water and flood in the garage. I called Marlon, as he helped us few months ago with the clogged pipe.
I apologized, as it was early in the morning :) - he was quick, responsive, said no need to apologize and requested me to send him photos of my water heater. Water was leaking around the perimeter.
He advised to turn off water for the heater until he comes. As soon as he finished his prior appointment - he came to our house, ran diagnostics (as we suspected, water heater broke) and recommended to replace the heater.
We chose tankless version (thanks, Marlon, for recommending it); he and his helper Tony came the next day and took care of the installation, re-piping to outside of the house with copper pipes (we chose outside heater placement), testing everything out and - we had our hot water again! Now, with tankless heater, we never run out of hot water with our 3-bath house :) Overall, Marlon has been super-responsive, professional, honest, great in communication and walking us through the pricing and maintenance options for various heater models; he is also an optimistic and pleasant person to talk to :) I would highly recommend him and his service for any plumbing needs you may have.'''.
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