Review and analyze now for company Patterson Plumbing and Drain and provide the analysis in the discussed format for the following reviews: '''I had Ivan come to my house to inspect my sewer line, and then had him replace my water heater. He is a true old-school professional plumber.
I felt that he was honest and took great pride in his work. He was very responsive using the message system here on Yelp.
I will use him again for any of my plumbing needs. Mercifully, we have had little need for plumbers in the time that we've lived in our house.
As such, we didn't have a "go-to" guy when we were faced with a bathtub that wasn't draining at 1:00am, with some some junk bubbling up when we ran the water in the kitchen. After trying to DIY a fix for about an hour, we realized that we needed to call a professional.
Not knowing whether we had clog in our pipes or a bigger problem with the sewer line, we started searching for plumbers that could address both issues. A Yelp search turned up Ivan Patterson with Patterson Plumbing and Drain.
He's local to us, isn't a part of a big industrial company like Roto-Rooter, and has great reviews, so everything looked promising. I visited his website and using the contact form on that page, I fired off a detailed message of the problem we had.
I woke up shortly before 7:00am to try calling Ivan, only to discover that he had already responded to my message, offering to come by at 9:30am. He arrived a few minutes before the promised time and came in to assess the problem.
Based on what he saw and what we described, he provided a confident assessment of the situation. He recommended a cleanout of the pipes from the kitchen sink area, where grease and debris had surely accumulated over the years.
He felt that this would be sufficient to solve our problem, but offered to snake the tub as well for a small added cost though he didn't think it was necessary. We agreed to a price and he quickly got to work.
He climbed up on the roof and ran an auger through the roof vents above the kitchen and the laundry room, and in short order he cleared the clog and water was draining freely. After he finished, he said again that he didn't think it was necessary to do the tub, but because we knew that a lot of hair goes down that drain, we asked him to proceed nonetheless.
Of course, just as he predicted there was minimal obstruction. Still, we were happy for the added assurance.
Ivan was friendly and polite and explained everything as he did it. He cleaned the augers as they exited the pipes, making sure not to leave a drippy mess on the floor, which we really appreciated.
The cost of his services were reasonable for us. All in all it was a very, very positive experience and I'm quite certain we'll call on him again the next time we have plumbing needs.
I called Ivan to clear a clogged sewer line. Ivan was one of the few plumbers who could go on to our roof and snake the line.
He was very responsive and answered my call and came down within the hour. His price was very reasonable.
After snaking the line, I talked to him about adding a storm clean out, which he told me that a clean out at the back of the house is preferred. He was providing me with an estimate, but as he was looking at the pipes under the crawl space, he saw a pipe extending out of the house.
He checked and showed me that I already had a sewer clean out installed and showed it to me. It was under our deck that we never knew about.
He was very honest. He saved me money!!! He is one of the most considerate and professional plumbers I have worked with.
I highly recommend his services and honesty. He been in the plumbing profession for over 20 years as a independent owner.
He will be the first person I call for any plumbing issues. Ivan did fantastic job to fix my main water valve and master bathroom shower.
He's very knowledgeable on all plumbing works as this is his third time to help us. I strongly recommend him for plumbing repairs.
Ivan came out right away and fixed our reluctant plumbing. I thought he was respectful and competent.
I hope I don't have to (nothing personal, Ivan!) but I would call him again should a plumbing need arise. We've called Patterson Plumbing twice now since moving in, once for a shower drain clog and once for a main line clog backing up into the showers.
Both times he's responded impressively fast, been out in 10-20 minutes, and did the job quickly and cleanly! Very straightforward and reasonable, and I appreciate he's good at explaining what he's doing and why. He's earned himself a spot as our first choice for our plumbing needs! We had Ivan replace our garbage disposal.
He was on time, completed the job in less than 30 min and took care to leave the kitchen clean. We would call him for our future plumbing needs.
Our home recently experienced a clogged sewage line. After spending some time searching Yelp for a plumber with extensive experience unclogging sewage lines, I chose two to call.
One call was to Patterson Plumbing & Drain Inc. Ivan called back within minutes and set the time to come to our home at 1 pm that day.
He showed up a little early and after assessing the situation propose to snake the sewage line with a reasonable price. I said to go ahead.
He set up his equipment and accessed the sewage line from the roof. He kept me informed during the process and when finished showed me part of the roots that were clogging the drain.
He also suggested that I use Root-X per the directions to kill the roots from any further problems. I could not be happier with his work and professionalism.
Ivan not only solved the problem but save us some money with his honesty and service. Around 9 pm, our kitchen sink suddenly backed up and overflowed while our upstairs shower was running.
After reading Patterson Plumbing and Drain's reviews on Yelp, I called and left a message for Ivan. Ivan called back and we made an appointment for 9 am the next day.
Ivan arrived on time, quickly assessed the situation, confirmed the clog was in the cast iron T, and got to work. It was a difficult clog to reach and took about 2 hours but Ivan got it done! He charged his hourly rate, which was reasonable.
Another plumber quoted $3000 to replace the clogged section of the cast pipe in the crawl space. I wished he was the first person we called.
The cast iron T will need to be replaced eventually and when we do, we will call Ivan for the job. Ivan is going to be my go-to plumber from now on.
Ivan is friendly and knowledgeable, does a thorough job, and cleans up after himself. His prices are reasonable.
All the positive reviews on Yelp are spot on. I highly recommend Patterson Plumbing and Drain.
Ivan explained the issue well over the phone and replaced my backyard hose bibb efficiently. Ivan Patterson is an exceptional plumber that not only is excellent in making repairs but is also a very pleasant person to work with.
He is very thorough and goes the extra step to make sure the work that he is hired to do is completed perfectly. This is the second time I have used his services and will continue to call on him to do any and all of my future plumbing needs.
A+++ Ivan is great. He's the owner and it shows with his pride of ownership for the work he does.
Quick response and straight talk. Ivan called back quickly, gave an estimate for how much it would cost for him to the work, came by to take a look because he was in the neighborhood, and confirmed what he had to do.
He quickly replaced our leaking pressure regulator valve and it looks great. Clean work and a nice job at a reasonable price.
Ivan is going to be my go-to plumber from now on. He does a thorough job.
High quality. I think his prices are reasonable.
Very responsive. If I could give Ivan 5 stars times 10 -- I would! Ivan has been our go-to plumber for many years, and every time we need him he responds quickly and resolves our issues, big and small.
Two weeks ago on a Saturday afternoon we discovered our water heater was leaking...he called back in 15 minutes, arrived less than 30 minutes later, and had a new water heater (and a new shower head to boot) installed in a couple hours. And two days ago he replaced the water heater at my Mom's house -- fast and efficient! He's a great communicator and consummate professional.
Call him for any of your plumbing needs, large or small! Ivan is a real straight arrow. Called me right back and came by within an hour.
Gave a very reasonable quote for my leaking toilet and stuck by it. Fixed it quickly and accurately.
Never tried to upsell me on unneeded extras. Friendly and communicates well.
Even took Apple Pay! Ivan stopped by within 10mins after my call, and gave a thoroughly inspection. He worked and resolved our issue through lunch time in a hot weather.
Really appreciate the quick response and great service! Ivan is my go-to plumber. He's always responsive, Customer first, and super flexible.
He's very professional, knowledgeable, and Customer satisfaction driven. No brainer to go with him Ivan Patterson is my go-to plumber.
This is an update on my previous review in 2022. Ivan is still personable, efficient, knowledgeable, on time and competitively priced! He keeps his work area clean and makes sure you are completely satisfied, explaining what needs to be done step-by-step.
No fast talk or sales pitches. Great guy! I asked for a plumber recommendation on Nextdoor, and someone referred me to Ivan Patterson.
She told me that he was responsive, competent, and clean. I contacted him and he agreed to fix the issue I had at home.
I could not agree more with everything the person who recommended him said. He was responsive (unlike two other people I contacted) and he did a great job to fix an issue that was not straightforward.
He arrived at the time he said he would, and he worked meticulously for 5 consecutive hours to fix the issue in a very clean way. We initially thought we would need to break the wall but he was able to avoid that.
I guess we also paid a fair value for a complex repairing It is refreshing to meet a man like Ivan. He does excellent work and I've always been very pleased with his work.
A business owner that has integrity in today's world is getting harder to find. I highly recommend this business to anyone who needs a plumber Thanks Ivan, keep up the good work!! I was researching how to fix my slow kitchen drain and found a video on YouTube of exactly what I was looking for.
I was surprised to see that the video was from a local plumber in Sunnyvale. Rather than try to fix it myself I contacted Patterson Plumbing and Drain.
I heard from Ivan right away and he was able to be there within a few hours. Ivan is a professional! I'm very happy with him and he will be our go to plumber from now on! Of course, I read a bunch of his reviews and they're spot on! Thanks! We've been looking for our "go to" plumber ever since our previous plumber retired and we believe we found him in Ivan.
We generally prefer to work with plumbers who run their own company and who do the work themselves. We had a clog in our drainage system.
We were initially worried that it was a bigger problem (which we have had before) but after asking several questions and checking a couple of things, Ivan quickly diagnosed and fixed it from the roof (on a Sunday too). We also appreciated that he gave us free advice over the phone (a separate time) on how to unscrew a part on an bathroom angle valve that we had trouble with.
We highly recommend him. Ivan very kindly worked around my schedule to schedule an appointment.
He arrived on time and quickly assessed the problem. He then replaced
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