Mike Counsil Plumbing and Rooter

Mike Counsil Plumbing receives broadly positive marks for professionalism and technician demeanor — the majority of reviewers praise punctuality, courtesy, shoe covers, clean work areas, and clear communication from individual technicians. However, pricing is the single most damaging dimension in this dataset: dozens of independent reviewers across multiple years explicitly describe quotes that ... Read more

Mike Counsil Plumbing receives broadly positive marks for professionalism and technician demeanor — the majority of reviewers praise punctuality, courtesy, shoe covers, clean work areas, and clear communication from individual technicians. However, pricing is the single most damaging dimension in this dataset: dozens of independent reviewers across multiple years explicitly describe quotes that were 2x to 10x higher than competitors, with several alleging fraudulent upselling, fabricated diagnoses, and predatory targeting of elderly customers. Project completion is mixed — many jobs are completed well and on time, but a meaningful minority of reviews describe incomplete work, return visits required, billing disputes, and at least one case of a job described as never fully finished. Technical skill is generally rated positively by satisfied customers, but is directly contradicted by negative reviewers who describe technicians failing to diagnose obvious problems or recommending unnecessary full replacements for simple repairs. The extreme pricing complaints are too numerous, specific, and consistent across years to dismiss, and they substantially drag down the overall WW Score. Read less