Local Rooter

Local Rooter & Plumbing demonstrates strong overall performance with a WW Score of 82.1. The company excels in professionalism (85.2) and experience (86.3), with consistent praise for punctuality, communication, technical skill, and courteous behavior across 62 and 45 mentions respectively. Project completion is solid at 84.8 with 58 mentions, showing reliable follow-through and callback honoring.... Read more

Local Rooter & Plumbing demonstrates strong overall performance with a WW Score of 82.1. The company excels in professionalism (85.2) and experience (86.3), with consistent praise for punctuality, communication, technical skill, and courteous behavior across 62 and 45 mentions respectively. Project completion is solid at 84.8 with 58 mentions, showing reliable follow-through and callback honoring. However, pricing emerges as a notable weakness at 72.5 with only 18 mentions, with several customers reporting unexpectedly high quotes, upselling tactics, and pricing inconsistencies. The company's strength lies in emergency responsiveness and quality workmanship, though pricing transparency and fairness require improvement. Read less