Knockout Plumbing & Repipe

Analysis of the reviews for Knockout Plumbing & Repipe reveals several key themes and sentiments that describe the company's performance and service quality.Professionalism and Expertise: Multiple reviews emphasize the professionalism exhibited by Edgar and his team. Customers frequently mention their knowledge and willingness to explain issues and solutions, showcasing their expertise in plumbing... Read more

Analysis of the reviews for Knockout Plumbing & Repipe reveals several key themes and sentiments that describe the company's performance and service quality.Professionalism and Expertise: Multiple reviews emphasize the professionalism exhibited by Edgar and his team. Customers frequently mention their knowledge and willingness to explain issues and solutions, showcasing their expertise in plumbing tasks. Names like Edgar, Francisco, and Jorge are highlighted as exemplary technicians who provide efficient service and clear communication.Responsive and Timely Service: A significant number of reviewers commend the rapid response times for appointments, often highlighting same-day service. This promptness is especially valued in emergency situations, where customers found relief in Knockout Plumbing's availability and swift action.Quality of Work: The quality of the work performed is frequently praised. Customers report satisfaction with the thoroughness and attention to detail, particularly in complex jobs like repiping and sewer line replacements. Many reviews indicate that tasks were completed efficiently with minimal disruption to their homes, and cleanup was handled meticulously afterward.Communication: Customers consistently note the effective communication before, during, and after the service. The staff's willingness to provide updates and clarity regarding the work being done fosters trust and customer satisfaction.Pricing: While the majority of reviews cite reasonable pricing in relation to service quality, a few reviews express concern over quotes perceived as high, particularly in comparison to competitors. However, these negative sentiments are often mitigated by overall positive feedback on the value for the service provided.Customer Care: Many customers express appreciation for the personable nature of the technicians and the business model of follow-up care, which is highlighted by Edgar Read less