Drain Rooter Service

Drain Rooter Service demonstrates exceptional performance across all dimensions, with particularly strong marks for professionalism and project completion. Todd and his team consistently receive praise for rapid response times (often within 30 minutes to 1 hour), punctuality, clear communication, and courteous behavior. Project completion is reliably strong, with customers noting same-day service,... Read more

Drain Rooter Service demonstrates exceptional performance across all dimensions, with particularly strong marks for professionalism and project completion. Todd and his team consistently receive praise for rapid response times (often within 30 minutes to 1 hour), punctuality, clear communication, and courteous behavior. Project completion is reliably strong, with customers noting same-day service, thorough diagnostics using camera equipment, and follow-through on callbacks. Pricing is generally perceived as fair and reasonable, though two reviews flagged concerns about warranty coverage and cumulative charges. Technical expertise is evident across complex jobs including hydrojetting, sewer line replacement, and difficult diagnostics. One negative review (1-star, August 2023) stands out as an outlier, citing poor follow-up and blame-shifting after incomplete work, which slightly tempers the otherwise stellar record. Read less