Aqua Logic Plumbing

Aqua Logic Plumbing has a strong base of positive reviews praising Eric and Jacob's professionalism, punctuality, communication, and technical knowledge — particularly around water softener and RO system installations. Pricing is consistently described as competitive and transparent, with multiple reviewers noting they were among the most affordable options. However, four negative reviews — th... Read more

Aqua Logic Plumbing has a strong base of positive reviews praising Eric and Jacob's professionalism, punctuality, communication, and technical knowledge — particularly around water softener and RO system installations. Pricing is consistently described as competitive and transparent, with multiple reviewers noting they were among the most affordable options. However, four negative reviews — three of which are recent (2022–2024) — raise serious concerns about responsiveness failures and at least two confirmed cases where installed equipment failed within warranty and Eric became unreachable, leaving customers without recourse. One reviewer also reported a no-show with no communication. These patterns meaningfully drag down the project completion and professionalism scores, as warranty follow-through and post-installation responsiveness are core components of those dimensions. The contrast between the overwhelmingly positive older reviews and the more troubling recent ones suggests a possible decline in service quality or capacity over time. Read less