Aaron’s Plumbing & Rooter

Aaron's Plumbing & Rooter earns strong marks for professionalism, with the vast majority of reviewers explicitly praising punctuality, courteous technicians, clear communication, and respectful conduct such as wearing shoe covers and cleaning up after work. Experience scores are also solid, with many reviewers citing knowledgeable diagnostics, thorough inspections including crawl space checks, and... Read more

Aaron's Plumbing & Rooter earns strong marks for professionalism, with the vast majority of reviewers explicitly praising punctuality, courteous technicians, clear communication, and respectful conduct such as wearing shoe covers and cleaning up after work. Experience scores are also solid, with many reviewers citing knowledgeable diagnostics, thorough inspections including crawl space checks, and effective problem-solving across complex jobs. However, pricing is a meaningful drag on the overall score: while many reviewers describe pricing as fair or reasonable, a notable cluster of negative reviews explicitly cite overcharging, non-transparent fees, and quotes that were dramatically higher than competitors, pulling the pricing dimension down significantly. Project completion is the most concerning dimension — multiple reviews describe jobs that were not fixed on the first visit, one account of a technician ghosting a customer after incomplete work, a complaint about unresolved issues after thousands of dollars spent, and a scam allegation involving collecting payment without finishing the job, all of which prevent a high score despite many positive completion experiences. The combination of strong professionalism with recurring pricing and completion concerns produces a moderate-to-good overall WW Score. Read less