$15 Dollar Sewer and Drain

The review corpus is sharply divided: a strong majority of positive reviews praise individual technicians — particularly Brian, Sergio, Martin, Angel, Charles, and Luis — for punctuality, friendliness, and competent drain clearing. However, a significant and credible cluster of negative reviews (roughly 20 out of 79) describes serious concerns including unauthorized or surprise credit card cha... Read more

The review corpus is sharply divided: a strong majority of positive reviews praise individual technicians — particularly Brian, Sergio, Martin, Angel, Charles, and Luis — for punctuality, friendliness, and competent drain clearing. However, a significant and credible cluster of negative reviews (roughly 20 out of 79) describes serious concerns including unauthorized or surprise credit card charges, billing disputes sent to collections years after service, rude and threatening office staff, missed appointments, and at least one instance of workmanship that caused downstream water damage. Pricing is a particular weak point: while many reviewers call fees reasonable, multiple reviewers describe mid-job price increases, double-charges, and billing for services not rendered. Project completion is dragged down by reviews citing incomplete work, a toilet installed that would not flush, a proposal that was never delivered, and a no-show after a three-hour wait. The field technicians consistently outperform the company's administrative and ownership layer, which is a recurring and credible pattern across many independent reviews. Read less