Thomas Friel Plumbing

4.2 /5 (6 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Thomas Friel Plumbing indicate a generally positive sentiment, showcasing a blend of reliability, expertise, and exceptional customer service. While one customer had difficulty reaching Tom initially, the subsequent experiences highlight his promptness, problem-solving skills, and genuine care for clients. Customers consistently praise his thoroughness, honesty, and the quality of ... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    90%
  • Professionalism
    90%
  • Experience
    90%
  • Completion
    90%

Overview of Company Customer Sentiment Analysis in January

Across the reviews, a few key sentiments emerge that characterize the experiences people have had with Thomas Friel Plumbing. Positive sentiments overwhelmingly dominate, particularly in areas relating to responsiveness, technical expertise, and customer care. Customers frequently mention Tom's prompt communication, with one reviewer specifically noting how Tom was empathetic during an emergency p... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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