R & L Plumbing

Over the past month, the reviews for R & L Plumbing have predominantly focused on the company's failure to meet customer expectations. Common sentiments include severe dissatisfaction with the quality of work, as several reviews emphasize that jobs were left unfinished or performed poorly. This has led customers to describe the business as one that cuts corners and neglects the commitments it make... Read more

Over the past month, the reviews for R & L Plumbing have predominantly focused on the company's failure to meet customer expectations. Common sentiments include severe dissatisfaction with the quality of work, as several reviews emphasize that jobs were left unfinished or performed poorly. This has led customers to describe the business as one that cuts corners and neglects the commitments it makes, such as honoring its warranty. Moreover, a troubling trend highlighted across the reviews is the owner's unprofessional conduct. Complaints regarding rude and hostile interactions when customers sought to address these issues were frequently mentioned. Customers reported being screamed at and dismissed, which significantly exacerbated their frustrations. This behavior not only reflects poorly on the company's customer service but also suggests a lack of accountability that customers find unacceptable. Furthermore, the threat of contacting regulatory bodies such as the Better Business Bureau indicates a rising level of discontent among clients. The owner's apparent indifference towards customer complaints and damaging feedback implies a troubling approach to customer service and business ethics. Overall, the consistent voice of dissatisfaction from multiple reviews paints a clear picture of a plumbing company that is failing to deliver satisfactory service, is ignoring its obligations, and is fostering an environment where customer concerns are not taken seriously. Read less