Primo Plumbing

The reviews for Primo Plumbing primarily reflect admiration for Charles's plumbing skills and customer service. Customers appreciate that he quickly addresses their plumbing emergencies, often with same-day service. His prompt communication is frequently mentioned, as he keeps clients informed about his arrival and any changes to schedules. It's notable that Charles's technical proficiency is a r... Read more

The reviews for Primo Plumbing primarily reflect admiration for Charles's plumbing skills and customer service. Customers appreciate that he quickly addresses their plumbing emergencies, often with same-day service. His prompt communication is frequently mentioned, as he keeps clients informed about his arrival and any changes to schedules. It's notable that Charles's technical proficiency is a recurrent theme; many customers speak highly of his ability to diagnose and fix complex issues that other plumbers could not handle effectively. Reviews illustrate that he is not only reliable but also takes the extra step to ensure the work is done correctly, often providing insights or advice that proves helpful. Additionally, clients repeatedly describe Charles as courteous and respectful, highlighting his friendly demeanor. This enhances the overall customer experience, making clients feel comfortable and valued in their interactions with him. Their satisfaction is further reflected in their willingness to recommend Primo Plumbing to others and return for future plumbing needs. There are occasional mentions of billing practices where customers caution that he might undercharge; however, this has generally been received positively, framing it as a testament to Charles's integrity rather than a concern. In summary, Primo Plumbing earns high marks for efficiency, quality, and professionalism, making it clear that Charles is a trusted figure in the local plumbing industry. Read less