Plumbing Pure

The reviews for Plumbing Pure create a strong positive image of the company, primarily due to the exceptional service provided by their team members, especially Tom and Albert. Customers frequently mention the following common themes:Responsiveness and Timeliness: Many customers rave about the quick response times. For instance, multiple reviews note that plumbers arrived shortly after being calle... Read more

The reviews for Plumbing Pure create a strong positive image of the company, primarily due to the exceptional service provided by their team members, especially Tom and Albert. Customers frequently mention the following common themes:Responsiveness and Timeliness: Many customers rave about the quick response times. For instance, multiple reviews note that plumbers arrived shortly after being called, even for urgent issues like flooding, which reflects a commitment to excellent customer service.Quality of Work: Reviewers consistently praise the quality and thoroughness of the plumbing work done. Specific work items, such as water heater installations, leak fixes, and caulking, were executed to customer satisfaction, often exceeding expectations.Knowledge and Expertise: Tom and Albert are highlighted for their expertise and problem-solving skills. Customers appreciated the detailed explanations provided about various plumbing issues and the options available, which helped them make informed decisions.Value for Money: Many reviewers felt that Plumbing Pure offers excellent service at competitive prices. Mention of fair pricing paired with high-quality work indicates that customers feel they are receiving good value.Professionalism and Courtesy: The professionalism displayed by the staff, including their communication and cleanliness, stood out to many. The instance of a plumber removing his shoes before entering a home was specifically noted, showcasing a respectful approach to customer properties.Willingness to Go Above and Beyond: Several reviews illustrate how Plumbing Pure staff went the extra mile, such as fixing additional minor issues for free or assisting with unrelated problems, thereby creating a trustworthy relationship with their clients. The only negative sentiment came from a customer who expressed frustration about Plumbing Pure's choice not to engage in a small, less conventional job, highlighting that some potential customers may feel overlooked if their specific plumbing needs do not align with the company's service offerings. Overall, Plumbing Pure is portrayed as a reliable, trustworthy, and customer-oriented plumbing service that many customers feel fortunate to have found. Read less