Review and analyze now for company Rooter Bong and provide the analysis in the discussed format for the following reviews: '''Highly recommended. Came out on time and promptly diagnosed what needed to be done.
Will start using now for our commercial property. We need to get a plumber come to the house the same day we called to stop the pipe burst and help us restore water in our house.
Bong and his team quickly got back to me and completed the job within an hour. Definitely recommend him for plumbing services! Thanks, Rooter Bong! Kitchen sink was clogged up.
They came quickly and unclogged it quickly and did a bunch of checks to make sure everything was still flowing (and flowing all the way to the sewer). Decent price and friendly, would definitely call Bong again for any clogged drains.
Rooter Bong, professional, fast, know what they are doing. Recommend highly.
Situation: Sunday morning and the laundry sink is backed up which is connected to the kitchen so there is no cleaning clothes, dishes, etc. For a family of 4 this is a crisis.
Called a few plumbers that specialized in urgent and/or rooter work but, not surprisingly, none were available. Finally, found Bong.
Called him at 9:10; said he would be here by 10. He was 15 minutes early and 30 minutes later all was cleaned out and working again.
Hooray. We discussed some preventative work that might be needed in the future but there was no push to do it or quote it.
"Just something to consider in the future". Bong was a super pleasant person and efficient plumber.
I cannot recommend him enough. I would 100% use him again.
Awesome!!! Highly recommend! Bong was friendly and helpful. He came to our property recently to fix a clogged sewage pipe.
He explained what he was going to do. The problem was fixed! He and his group cleaned up the area.
Great work!! These dudes are legends fixed my bathroom and kitchen drain within an hour for a great price, very friendly and COVID safe Garbage disposal clogged up, sink had standing water. Problem was the pipes related to the garbage disposal so he replaced the pipes.
Excellent service- very prompt and courteous. Honest.
Rooter Bong is awesome! Reliable and honest! A plumber you can trust! I have already used their services twice and they're very professional. I want to support anyone with balls enough to call their business Rooter Bong.
It's a good name, right? And I do think Bong is a good plumber, it has just become impossible to predict when he will actually appear. So, 2 stars, because I'm tired of chasing him down to finish jobs.
update, Bong beat me to a job today, so we are upping him to 3 stars. I've been using Rooter Bong for years for several apartment buildings I own and/or manage.
I've never had any trouble with them. They are prompt and efficient.
I called Atlas and they were not available so I called up several plumbing companies but none of them were available since it was off hours after 6pm until Rooter Bong answered. Bong answered the phone quickly and came at our place pretty much right on time, went directly to the kitchen to unclog the drain.
It took a little while to unclog it but it was well done. I like their guarantee of 90 days and no payment if the clog is not fixed.
Just a star off since I felt the the charge was a bit too high compared to some that I called. Otherwise, extremely happy with their service.
Kitchen sink drain was plugged. Rooter Bong first tried snaking but the corrosion/sludge had filled the pipe going to the main drain.
Had to replace more than 40 feet of pipe to the sewer. Work done in a timely manner and price was very fair for the amount of time and work spent.
This is the second time to use them and am very pleased. They were also referred to me by Friendly Plumber.
I had a large drainage problem in my kitchen sink and Friendly Plumber told me to call Rooter Bong to clear out our garage pipes-- which are two slightly graded pipes running through our first flr garage unit. He did get all of the sledge out of the pipes but it didn't solve the issue of my 2nd flr kitchen sink.
When I called back, they did offer to come back to snake the drain. I did try snaking the drain myself to no avail (4 hours) and so I called them again.
I was initial upset that they were going to charge a second rate even though they didn't finish the first job-- In the end, we came to a common agreement as to what was negotiated in the first agreement and his assistant came with an industrial sized snake to get the work done. There was NO way I would have been able to do this myself.
He spent about 45 minutes snaking my drain-- which had crystallized due to the drano that was pour there-- I would recommend them, but with any plumbing services, make sure your are clear as to what the problem is, what work will be done, and the cost. They were kind enough to say that if they didn't solve the problem, they wouldn't charge-- (with the snaking) which I thought was fair.
(this was after I had paid the initial rooter charges). I still love Rooter Bong.
Last night I noticed that I had a very fast drip from the kitchen faucet that couldn't be stopped. (It had been going for a while but if you got the handle in the perfect spot it would stop.
This time even that no longer worked.). I called Rooter Bong around 1pm today and he said he could come within an hour.
He arrived very shortly, inspected the problem and was back with a new faucet before the 2pm. No I would have change out the faucet mysel, but couldn't get the old one loose.
While it took him a while, he was finally able to do what I couldn't and we now have a drip free faucet. Rooter Bong as always was a pleasure to work with and I can't imagine calling anyone else.
Very professional, gave me recommendations and estimates before doing the job. He gave me a time frame of when he'd get to my place and he was good at his word.
I'm satisfied customer and I like his 90 days guarantee. As for pricing ...
well aren't all plumbers pricey? Called to jet flush the drain to the city pipes. $395.
On time, quick, efficient, job well done. Referred by Friendly Plumber.
There's nothing like having a freshly cleaned drain! Showed up an hour late, and tried to charge us 50 bucks more than they said on the phone. We told him to get lost.
Shady plumbers who don't care about your time, and will try to rip you off. Avoid! Scheisters...
Yah...sure... according to the "Bong Meister" ,we needed to do major work involving ripping up our sidewalk, multiple permits to tear up the cement and do all kinds of plumbing work.
Estimate $7000. Called another rooter and they resolved the problem for $145.
Unbelievable these people are in business I guess this establishment is doing so well they don't want my business. I called the morning of Nov.
15th due to a slow flowing toilet and he was supposed to be at my residence at 3:30PM. At 3:45PM I called to see where they were and Mr.
Bong said he couldn't make it and if he could come by the following day (16th) at 4:00PM. I was like well I took off early to be home but I guess that will have to do.
4:30PM on the 16th still not here and no call. I call the number he provided and ring no answer.
If I could give zero stars I most certainly would. This was a referral from Friendly Plumber so I am quite surprised they funnel their business to a place this unprofessional....
My sink got clogged up today in the kitchen. I called a plance on YELP and they couldn't make it out and recomended Rooter Bong.
He was timely, efficient and got the sink fixed, cleaned up his mess and was on his way in 30 minutes. Not sure if $175 is expensive or not but the sink is fixed.
Rescue Rooter tried a "small snake" through our drain and it didn't work. Then they pulled out our toilet and tried a "large snake" through their.
Still didn't work. Then we called Rooter Bong (recommended by the Friendly Plumber) and he fixed the problem with a "jetter", saving us thousands in sidewalk excavation.
Before you spend thousands of dollars on major work, try giving Rooter Bong a call! 1) recommended by "Friendly Plumber" (ranked #1 by Yelp users). 2) I forgot the appointemnt, he came back later and was very cool about it.
3) He pulled some big peice of metal out of my sewer pipe and now it works... 8 months ago a had another plumber tell me my sewer pipe had collapsed and it had to be dug up and replaced to the tune of $7,000.
The Bong had me back to normal for about $150. Thanks Bong! I hired this guy to replace a drain under a sink in one of my rentals.
He quoted me $250 for the job and seemed to want cash before the job was done. Apparently, the guy only takes cash and I didn't have $250 large in my wallet.
Note: usually I pay with a check after I receive a bill. When he was finished, we met in the city and now he said the bill was $300! "Wait, you said $250 an hour ago?" Why the extra cost? I never really figured it out.
I paid him, but later felt I should have stuck to our original agreement. He fixed the pipe fine and I would have given him a higher rating if it wasn't for the cash only policy and the increase in cost after the job was done.
I think I will continue my search for a dependable, professional and affordable plumber, but I've been looking for a long time. Maybe one doesn't exist? Mini-review as I managed to find a rooter slightly sooner than Bong could come but he was more than responsive and pleasant, even when I cancelled out.
He's on my elite plumbing short list for future reference! Referral from Rob at Friendly Plumber. Bong arrived within a half hour and took good care of an overflowing shower situation at an upstairs unit.
Thanks guys! They were referred to me by Friendly Plumber. They showed up right on time.
They replaces my garbage disposer in about 2 hours 9including buying it0 and he even drove me o the bank. Thanks! Rooter Bong is Da Man! My drain was locked up.
Called a plumber who recommended Bong. Yelp also helped.
He was quick to answer the phone, fast and courteous to come out and didn't waste time fixing the problem. also gave some pretty good advice on some other plumbing issues.
highly recommended! Bong was great, friendly & professional. He was able to come right over to work on a plugged shower drain.
Gave me the quote up front + 90 day warranty. Recommended by Friendly Plumber.
I will definitely call him again. They were great and advised me against a doing a BIG JOB that another plumber (also on Yelp) wanted to do to fix an issue.
Saved me about $700 by handling the issue the way they proposed and it works great. Prompt service.
Handled a problem quickly and professionally. Very happy with their work shower drain was clogged and food was coming up, called the LL, and he called rooter bong.
bong, that's his name, said he'll be here in a hour, was here in 15 minutes, 20 minutes later, the shower drain was cleared. the bong rocks! thxs My "issue" was not an emergency so I called to schedule an appointment, and I spoke directly with Mr Bong.
The 9am appt has come and gone. I've been waiting for 2 hours but he never showed, never called, and he does not answer his phone.
Time to move on. Great customer service and he does not charge an arm and a leg for simple jobs....keep up the good work and service! I would recommend him anytime!'''.
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