Review and analyze now for company Kenneth Asire Plumbing and provide the analysis in the discussed format for the following reviews: '''We had a plugged bathroom sink that was driving us crazy. Kenneth Asire Plumbing quickly diagnosed and fixed the problem.
They did not over charge, and they were trustworthy and fair throughout our engagement with them. Highly recommend.
I needed a plumber in San Francisco to fix my shut off valve under my kitchen sink so my new dishwasher could be installed. Costco installers said if the valve was leaking from the sink I needed to replace it first.
My neighbor Nina recommended Kenneth Asire Plumbing. I called.
Someone answered the phone! I described the problem. They set up an estimate the same day later in the afternoon.
Then I got a call back, they could do an EARLIER estimate! They showed up ON TIME. Evaluated the issue.
AND HERE IS THE BEST PART. They figured out I DID NOT NEED TO REPLACE MY VALVE.
I had been looking at the wrong shut off valve. The dishwasher hot water valve was fine and didn't need replacement.
Now this is the part of the story that shows you WHY these guys are the plumbers you want. They said, "We COULD replace the cold water valve, but you really don't need it.
" OMG! We went downstairs because I wanted them to show me how to shut off other parts of the water to the kitchen. After that I said "We recently had an water heater expansion tank installed by another plumber.
Justin looked at the work and noticed that the plumber had not installed flue tape around the exhaust. He went to the truck and got some tape and applied it so we would NOT be getting carbon monoxide in our house.
We have two units in our building and the second unit will be need an expansion tank soon I will not be going with the one who installed the last one! I got out the check book to pay, because Aaron, the other plumber, had disconnected the undersink hot water valve to the old dishwasher just to CONFIRM it wouldn't leak on dishwasher installation day. Justin, had walked me through the shut off, looked at the building water pressure with a pressure value to confirm it was 80psi to code.
(That is so it wouldn't be over pressure for when the dishwasher was installed." He added flue tape to the water heater for safety. Clearly that was worth more than the free estimate.
But Justin said, 'Nah, you don't need to pay for this." I wanted to thank them some how. I didn't have any cookies or brownies to give him, but I did have fresh lemons from my tree.
I gave them two. I said, "When life gives you lemons, and you need water to make lemonade, call Kenneth Asire Plumbing in San Francisco!" Our dual-tub kitchen sink got clogged with too much food from the trash compactor.
I left drano in it overnight and it ate the pipes. So, now I needed someone to come out, unclog the drain and also install two new p-traps.
The man called me at work and said it would be $795!!! I asked for a breakdown of the price: $500 to power spray the build-up off the pipes in the drain $295 to unclog the drain and install new parts ARE YOU KIDDING ME??? I negotiated him down to $700 and he quickly agreed. Which tells me, based on other reviews, I probably ended up getting screwed and this job could have been done for much less.
So, while I am glad the problem is fixed, and I am appreciative they came out within two hours to fix the problem, the prices are CRAZY!! The guy was at my house for two hours and was gone in a flash. Thanks for fixing the problem, but my god, seriously??? $700 Shame on me for paying it, shame on your for charging that much :/ But seriously, thankful for the quick help...but c'mon guys....this feels like price gouging to me :/ I had a great experience hiring the Kenneth Asire Plumbing team for my personal residence, and when an issue with our water heater came up I knew I wanted to reach out to them to help us out.
Their team showed up on time, and was able to identify and fix the issue on the stop within 45 minutes. Justin remembered me from the previous work at my house, and was just as friendly.
It means a lot to have professional and friendly service folks who know how to get the job done. We'll definitely continue to call on Kenneth Asire Plumbing for all our plumbing needs! Kenneth and his team were super easy to work with, came to the home almost immediately, were friendly, and I felt like I could trust them! Highly recommend if you are in the area.
I'd like to recommend their service to all as needed, they are so professional! I like the efficiency of how they worked, I met a plumbing issues in my kitchen, they come in and give me a quote, after i agreed, they start working on it, and it only took about 10-20mins, all done! I submitted a request for a quote and within 24 hours they'd provided a quote and done the work to fix a leak in my kitchen sink. They provided the best price of 4 other companies that I reached out to.
They were on time and took extra steps to check my water pressure and water heat setting to make sure they were properly set to not break the replacement they had just installed. I would hire them again if I needed a plumber.
Vladimir and Junior replaced antiquated (1927) faucets in my kitchen and bathroom as well as replaced my shower head and toilet seat. I feel I have a new apartment! They are efficient, polite, and thorough.
Having the modern hardware lifts my spirits, upgrades the apartment exponentially, and I feel I am now living in the 21st century. I had written what I needed when I completed the form for the estimate and they brought all the hardware to see if I liked it.
They had several styles from which to choose. Instead of getting just an estimate, they got the job done in short order! Great experience, and a big relief to now have a "go-to plumber"! Not only did the team quickly fix the two problems we called them in for, when I showed them other issues just to get a quote (because other plumbers had said these would be big issues to deal with), the guys showed me they weren't actually big issues and fixed them on the spot.
AMAZING! I hired Kenneth company to do some plumbing jobs in my rental condo on Cherry Ave, in San Bruno, CA and they did a very good job, for reasonable price. They also provided a free estimate.
Highly recommended. Rita and Aleks Fast, knowledgeable and efficient.
Justin was a pleasure to work with and fixed the complicated drain stop in the sink and cleaned up after. Highly recommend.
This company parked their truck right in front of my driveway near 18th and Mission in the rain. There was plenty of room to pull forward.
I couldn't get home and had to park a block away in the rain. They went to the trouble to mark their truck with a cone but they were no where to be found.
Very Frustrating. I'm writing this review after having 2 experiences with Kenneth Aire plumbing.
The first time I called them was because of a leaky shower that needed a shower cartridge replacement. They also decided to snake the shower train, and both of the services cost about $500.
I called them again to fix a toilet flapper because there was a slow leak causing the tank to run and waste water which made the bill very high for my tenants. I had just replaced the refill valve about a month prior so I was sure the flapper was the cause.
Vladimir arrived and confirmed that was the problem. The only thing really needed was the flapper valve but he decided to replace the fill valve and flapper which ran me about $400 for 2 tanks.
These kits are less than $20 and it took him less than an hour to do so they made about $350 for an hour of work. I was traveling and not able to do it myself, so I had no choice but to agree.
He also wanted to charge me an additional $250 to replace the rubber piece that sits between the tank and the base which I declined. I also asked them how much it would cost to replace the shower cartridge in my other bathroom and this time he quoted me $600 which I declined.
This is also a $20 part and would have taken him less than 30 minutes. That's about double what he charged me the first time he visited.
I called Christy to understand why it was so high and see if there was a price list. She said she would call me back which she never did and I had to follow up a couple weeks later.
Christy said there is no priceless and it just depends on the job which to me means they can make up whatever price they want given the situation and how urgent your problem is. I don't like being taken advantage of and feel transparency is very important when running a business.
I'm writing this review so you have an idea of what rates I was charged. My suggestion to anyone reading this is to watch a YouTube video on how to fix easy problems like this.
Or make sure you get an estimate from different plumbers if you're going to use them. I wish I wasn't traveling both of the times.
They did fix the problem both times, so I'm thankful for that. But I think prices should be transparent and they shouldn't double.
They should build trust with their clients so experiences like this don't happen. We're talking 1948 house with a leaky shower that needed a cartridge replacement.
I called on Friday morning and as I'm out of town, emailed in a photo of the unit and description of the house and water cut off locations. I had checked Yelp earlier and read the company description.
They specialize in water heater replacement and somewhat bigger jobs. This was a small job by anybody's estimation but I thought they were worth a try as they're close to the house.
They were over that afternoon and fixed the leak that day. Now I can't guarantee that they'll be over on the same day you call.
They were for me though. I don't live there and service like that is important to me as now I don't have to listen to the people in the house bugging me about something continually.
It's worth it not to hear the noise. Silence is golden.
I'm happy. The people in the house are happy.
Can't ask for more than that! If you've got plumbing issues you know who to call, don't you? Good job. I always have great success with Kenneth Asire Plumbing.
They come out to give a free estimate, pricing is competitive, and the quality of their work is Justin from Kenneth Asire Plumbing did a great job! He helped me remove a stubborn bathtub faucet cartridge that would not want to come out. Unfortunately there was no access point under the bathtub so he figured out a way to remove it.
He also helped me find the replacement cartridge and came back to instal it. Overall I had a great experience.
Super friendly, responsive, and knowledgeable. I would recommend Kenneth Asire Plumbing I reached out to Kenneth Asire for an urgent leak and damaged faucet serving my washing machine.
They were able to accommodate the request and come same day and resolve the matter without any delays. Both phone and I person service was excellent and very communicative and responsive.
Very good value and professional services. Arrived on time and completed all jobs as agreed.
No complaints! Easy to work with. Recommended Rapid response, knowledgeable technician, quick resolution.
Highly recommend. Will call again.
"Absolutely raving about a plumber" was not on my bingo card for this week but here we are! Scheduling was a breeze, super responsive, easy to get an appointment, the technicians were wonderful and great communicators (and were very sweet to my dog), and resolved all of my issues quickly and conscientiously. When the tech wasn't 100% sure if the costlier fix was necessary, he was very clear and honest with me what my options were and never tried to upsell me.
Just a really great experience with something that is normally such a chore. Will be recommending them to literally everyone.
I hope Kenneth Asire has siblings who are contractors and HVAC pros and every other aspect of home ownership because really it would make my life so much easier if they were all as great as KA Plumbing. They even did homework! Asked me to send pics of the issues so they could come prepared with any parts they might need! Like, what??!?!? Amazing, and so respectful of the time of the busy folks who use their services.
This is the third time I have called upon Asire Plumbing to help me. This morning a Saturday, I was astonished to see a pool of water under my kitchen sink and I called Asire.
The emergency phone representative, Chrissy, (I think) could not have been more gracious and empathetic. Vladamir and Junior appeared within the hour and assessed the problem instantly and knew exactly what to do.
Thank you for such excellent service and the quick response!!! THANK YOU!!! Fantastic service and workmanship. Work was on time, pricing was reasonable and work was perfect.
Definitely recommend! These guys are the best! They're available, honest, and reasonably priced. Recently, they had to replace a toilet in my basement space, and noticed it was installed incorrectly and my pipes weren't copper.
So, they updated old pipes to code. They've also installed a bathroom sink quickly and helped me regulate my intense water pressure.
I live up a slope, and the pressure is so great, it bursts my garden hoses. They installed a regulator into the house and checked the hoses in the back yard, at their suggestion, not mine.
They're just really good folks! They able to come same day, which is great. Would recommend them.
Have use the a few times with no hiccups and fast service. Saturday morning and the shower drain was very clogged.
They came that afternoon, a $225 later I had a very clear drain. Pricey but it's the weekend and SF! Justin and Aaron arrived on time to help us with our plumbing project.
They were quick, knowledgable and extremely helpful throughout the entire process. As a new homeowner I appreciated the bit of education that was shared during their time working.
We'll definitely have them back for any plubming needs! Justin and Aaron were awesome! They came out and fixed our hot water heater when they said they would arrive and were super efficient and kind. Thanks guys! Courteous, punctual and professional.
They replaced a wax ring for our toilet and snaked the drain to get everything moving smoothly again. Will definitely use them again for our plumbing needs.
Vladimir was great! He was highly knowledgeable and ready to give an accurate estimate as well as get the job done quickly including having replacement parts on hand. He was thorough in checking everything and even water system features that weren't involved in the project like the laundry machine hook ups and water heater.
Kenneth Asire had quick response times and convenient appointment times. I will definitely use Kenneth Asire in the future for any needs.
Kenneth Asire Plumbing was professional, efficient and fairly priced. I had a water heater replaced.
I was impressed by Justin who came out with an assistant to do a free estimate and later the work. He took the time to explain everything and the install including haul away was about 2.5 hours with team of two.
Justin also provided me an estimate for some other plumbing work to replace a shower valve which was smarter approach more reasonable than another plumber. I like that the office sends you text message updates and clear and professional estimates and invoices online.
I would highly recommend this plumber, ask for Justin! KA has the most pleasant customer service on the phone and great communications via text. First appointment was reschedules due to another emergency and the technician showed up promptly for the second appointment.
I had a very simple job (replacing a leaky hose Bibb in the backyard, plus replacing handle/flappers for 3 toilets). I can't attest to the quality of the job, as these are really simple and straightforward items and anyone with proper tools could have easily done it within minutes.
Vladimir (and his apprentice???) were efficient and completed the job in less than an hour. My reservation with KA is with pricing.
$750 which I negotiated to $730 including 4% credit card fee. I didn't get a competing quote so I really don't know if plumbers really are making so much money these days.
I was told the parts are expensive, but I know they're not. I've already bought replacement parts from Amazon, $I0 for the hose bibb and $20/set for the toilet.
I ended up using KA's parts as I bought the wrong size, but still. I liked Vladimir and I would not hesitate to bring KA back for my next project if their pricing is more reasonable.
Aaron came to install a new water heater and replace a water pressure regulator. Great job, very quick and punctual, I would call them again! We needed a faucet installed in an existing sink.
Also the garbage disposal, which the company advised us to replace. This was done efficiently.
Also our new cooktop had to be connected to the existing gas line. all was done correctly.
Communication was excellent and the tech showed up on time. My only concern is that the fee seemed high.
We were charged $850 for these two projects which took under two hours. I didn't get competing quotes so I can't be sure.
Maybe plumbers make $400 an hour now but I doubt it. Ken was on the job within 45 minutes of my overflowing kitchen sink and returned the next day to clear a shower blockage and two blocked toilets.
He is the right guy to take care of your plumbing problems. A1 service with a smile.
HIRE HIM! S.F. native Alex Pellegrini They replaced a very tricky water heater for me the same day I called.
Other companies said they couldn't do it-it's in a very strange location. They needed 4 people to do it but they took care of it right away.
They are true pros! Where to begin! What a wonderful plumbing service and customer experience I had today. From the moment I had minor flooding in my garage and reached out on Yelp to the very kind assistant eve scheduled me the same day, to the less than hour later when Vlad showed up, I was treated with thoughtfulness, respect and urgency to rectify the situation.
To say Vlad went above and beyond is an understatement. He not only diagnosed the problem effectively but then did a ton of work to correct it.
I will most certainly use this company again. So so pleased with how it all went today.
Thank you! Old water heater sprung a leak. A PG&E rep said it needed to be replaced and had some failing connections.
I contacted three places, and Kenneth Asire Plumbing was able to come and give a free estimate first. Vlad was efficient, clear, and able to give me what seemed (from my PG&E recommendation) to be a fair price, and he could get started pretty much right away.
I took it. About an hour-and-a-half later, after working with an assistant, Vlad had the job done, and even made some adjustments to ensure I was happy with the work.
Couldn't be more pleased. KA Plumbing was awesome.
I met with several San Francisco peer companies to assess my bath bath faucet and vanity sink repairs. They offered a favorable project quote, scheduled and responded quickly, and were very professional and courteous.
Specifically Vladimir was knowledgeable and respectful when a couple of unexpected things came up on the day of the repairs. I can't recommend these guys highly enough.
I've hired Justin for a couple small in-unit projects as well as a large HOA project, and he and his crew's work has been excellent. The estimates are thorough and well-articulated, they're generally reachable by phone midday, and the pricing is competitive.
In my specific case they've really gone above and beyond the call with their professionalism and steady-handed patience, sticking to their guns professionally (and ultimately being proven 100% correct in their assertions) in the face of disinformation and drama from rogue HOA members. A truly great team to work with, just glad to have found them.
Literally the nicest contractors. They spent plenty of time on the issue and figuring out what best next steps were.
Highly recommend! Lucky to have found Ken Asire Plumbing. Replaced 21 yr water heater and couldn't be happier.
Ken's advice, timing, price, and professionalism all in point. I found them using Yelp.
We had a very quick back and forth and then Vlad was on the project in a couple of hours. He identified the problems, had the parts in his truck, solved the problems, and left.
He didn't waste my time, or his, by talking a lot. He came to do a job and that's what he did.
Pricing was normal - not too high, not too low. Courteous, punctual and professional (as someone else said).
What more can you ask for? I've used Kenneth Asire Plumbing eight times, six with Justin, two with Vlad --old water heater repair, new water heater installation, clearing drains and two toilet fixes, Wonderful experiences. This company actually has answered all my phone calls or has phoned me right back.
The person answering the phone has great communication skills and is professional and nice. Plumbers Justin and Vlad are both terrific, prompt, and professional.
I really like that the company texts with updates. Kenneth Asire Plumber Justin has done a the majority of fixes for me -- he's pleasant, trustworthy, smart and an excellent communicator.
He really knows his work and is pleasant to have in the house, I rest easy knowing I have Justin and Kenneth Asire Plumbing to come help with any plumbing issues I have Two months ago I wrote positive a review. My mistake.
Paid $250 dollars for drain clean out of bathtub. Clogged again.
Plumber should have replaced the drain pipe underneath which being horizontal was the root cause of the problem. He should have fixed this cause not the symptom.
Especially since this plumber replaced the vertical cracked drain pipe this horizontal drained into. I guess Aspire can make more money by returning for another clean-out.
Kenneth Asire plumbing provided excellent service with very experienced, skilled and professional plumbers. They arrived on time, provided a free estimate after accessing the problem and they clearly explained the remedy to the problem.
They were able to replace my faulty gas line shutoff valve to my gas log fireplace and left the work site neat and tidy. I was very pleased with the friendly and professional service I received from these skilled plumbers and will call on them again for any future plumbing needs I have.
I highly recommend them to anyone looking for plumbing services provided for a reasonable price. I had to replace my tankless hot water heater that suddenly died.
Ken & team were very responsive. He quickly ordered us a new one & installed it immediately.
He kept the worksite clean. The charges were right in line .
I highly recommend this business. I recently faced a daunting challenge when I noticed an unexpected dampness on my kitchen ceiling, directly below my upstairs bathroom.
Fearing extensive damage and complications, I reached out to Prestige Plumbing Solutions. Their dedicated team not only quickly diagnosed the source of the problem but also ensured that no further issues would arise.
Their proactive approach and expert knowledge brought peace of mind, and I'm grateful that I didn't have to navigate this plumbing nightmare on my own. Great service and the price was reasonably fair.
I contracted with these folks to fix an issue with our tankless water heater. The two gentlemen that came out were fine, took time to explain things and was professional.
The problem is they did not fix the problem. They probably visited us 4-5x - the first few was to diagnose the error code with the manufacturer technical support.
Eventually, they concluded we had gas going into the system and had to install a regulator. That took a couple of weeks to procure and schedule.
Came out, installed it and declared (and guaranteed) that our error codes will not reappear anytime soon. WRONG!! Not only did it reappear but sooner than before they made changes.
After a final visit - they just cannot fix it. So I asked for a refund - because the problem was not fixed at all.
And now the error is even more frequent. $800 for nothing.
And worst, they won't even bother emailing me back or acknowledging the failed service. Do NOT use them as they are very prompt to get your business but radio-silent once issues come up.
I'll definitely call them the next time I need plumbing work, timely and professional service works for me! Kenneth's business is outstanding! Very responsive and rapid text service. Excellent quality work and reasonably priced.
We had a clogged sink, shower temperature issues, and waterfall shower head that wasn't working. Justin was able to repair all the issues in a short amount of time at a very reasonable price.
He was prompt, professional, and I would highly recommend! Third time I have used this company. Always prompt, polite, helpful.
They are my go to for any plumbing issue Upstairs toilet was leaking downstairs. Called at 9:00.
Appt. Was between 9:30-11:30.
They showed up at 9:45. By 10:15 problem was fixed.
Plumber who I had used before still has not responded, so this is my new "go to" plumber. Great response time, easy to schedule.
The technician was able to fix 2/3 of my issues and offered to replace more than the gaskets on the toilets (but wasn't necessary) in under 10-15 minutes. He said he could fix the 3rd issue with the shower and spent the majority of the time doing that, took it apart, but unfortunately was unable to do so.
Total bill $395.00 After unsuccessfully doing some DIY drain unclogging techniques, I called this morning to make an appointment to professionally unclog a bathtub drain. I was happy to hear that they could have someone at my house sooner (between 12-2) because of a cancellation earlier.
The plumber showed up around 12 and was able to remove a lot of hair that was stuck deep in the pipes. He also saw a leak and I gave him the OK to replace some old pipes.
Honestly - I get nervous calling up plumbers because of what kind of bill would pop up at the end, but I'm really happy at how professional he was and that he quoted me prices before starting (unclogging the drain $$$ including labor, adding new pipe + $$$). Thanks for your help! TLDR: Do not hesitate, if you have plumbing issues call Kenneth Asire Plumbing, especially if you have a tankless water heater! They are honest, knowledgeable, reliable and affordable.
I have PTSD dealing with another plumbing company that shall remain nameless in San Francisco months prior. The problem they were supposed to "fix" - low flow of hot water from a single bathtub - remained after being billed thousands for work I didn't need or ask for.
My house was built in 2016 - a rare new construction in the city, and the company I had the misfortune to call is utterly unqualified for modern plumbing let alone tankless water heaters. I know this because I happen to have a ring camera monitoring the interior of my garage that's always recording with movement and the tankless just happens to be in view of the camera.
In the following days after this disaster of a company jacked me around I checked footage of the 14 hours the dude spent playing with my tankless. He was completely guided by watching you tube videos on tankless water heaters on his phone telling him what he needed to do.
He'd turn off his phone as soon as he'd hear me coming down the stairs to check on him. Anyway he told me he "had to" install "a shut off value" he insisted "needed to be installed" because not having this valve was "dangerous" on my tankless.
Yeah well Ring footage showed him watching a you tube video that said it was dangerous so he then presented that to me. Adding a valve "because it needs to be done" turned into him ripping out *all* the pipes and replacing them because he insisted it would "fix" the flow problem.
But get this.... I learned later we didn't need any of that on the model of tankless we have because its a newer model and the "danger" was eliminated in newer models.
Either my guy wasn't watching videos for the correct model of tankless he was working on or he took that opportunity to take advantage of my ignorance so he could bill me. Either way the pipes he reworked sure looks fancy but functionally carry water the same way the 7 year old pipes did.
$4000 was charged to my credit card for that shitshow and he hardly looked at the tub I originally called him out to look at in the first place. Fast forward 8 months later and our tankless water heater started making a high pitched whistle that developed into a house shaking scream.
On the rec of one of my neighbors I called Kenneth Asire Plumbing. Ken and his assistant was at my house within 2 hours.
He immediately started getting to work and I could instantly tell he knew his way around a tankless water heater with zero need to pull you tube videos explaining the parts and functions to him. In record time he figured out the issue and fixed it.
Debris in the "blower" or whatever. He popped it out, cleaned it, popped it back in and the noise was gone.
I also had Ken look at the bathtub that started it all - the hot water was still low flow but I've been dealing with it because its in the 2nd bathroom so it wasn't a priority. Ken took about 3 minutes to look at it and tell me it was the spout.
He texted me an Amazon link of replacement spouts that would fit and left me a tube of caulk to seal up the replacement myself. Let me tell you, when that *same tub* was looked at by the other plumbing company that shall remain nameless - after the guy spent 14 hours ripping out pipes and adding valves and charging $4000 to my card - he told me he needed to "rip out the marble to check the pipes in the wall" at an additional cost of thousands of dollars on top of the $4000 he charged me to replace pipes that didn't need to be replaced & install valves that didn't need to be installed to fix low flow from a single tub that it didn't fix.
Looking back now, if I actually agreed to let him do what he insisted needed to be done I would have had to pay $10K+ in plumbing charges from that other shitty company plus god knows how much more to hire someone to patch and repair the wall ripped into. It turns out all I needed was an honest plumber not looking to gouge and take advantage of a woman to recommend a $25 spout from Amazon I could order and install myself in under 10 minutes.
Ken charged me a service call to clean the blower and recommend a new spout. I'm now facing over $3000 dollars in property damages after my experience with them and still have to find another plumber to fix my original issue.
Please think twice before using them. Prompt, courteous and efficient service but, watch out for their high quotes.
I feel their service staff are incentivized to mark up double the acceptable rate, in order to split the difference. Updating my previous review because Kenneth Asire were practice in resolving the issue and honorable in pricing.
I recommend them. Kenneth was fantastic.
My son, a journey man electrician, installed a vent on the utility porch of one of our apartments to vent the dryer to the outside. However, the City and County required a plumber to certify that it was done to code.
I contacted Ken and he came out and looked at it and said that it needed an outside vent. Ken said he could do it or if my son did the work, he would be able to certify that the work was to code.
We did this and everything was taken care of. This man's company will have my plumbing work on this building as well as any other apartment buildings that I acquire forever.
He took care of what was an awkward and potentially costly situation in a generous way and my gratitude will not be forgotten by me or whoever in the family inherits the property. My foyer was flooded after one dishwasher ran 2 days ago, worse after shower, even a simple hand wash under faucet this morning.
It smelled like a swage. This is the first time I hired Kenneth Plumbing becasue I saw all five-stars review.
I decided to make a try since I had bad experiences in the past with brand name companies. They confirmed the appointment with email, texted the name whom is coming do the job, and texted again before showed up.
The problem was solved within 30 mins. The service was great.
They double checked with full house water on before left the house. Will definately call them again if needed.
Thank, Justin and his partner. My only complaint was the "two days" wait since they are very busy.
The lady who handled my call was very nice and offered me two choices of times for the plumber to come out - which was really helpful because I have a weird work schedule. Justin, the plumber, was on time and very friendly.
He quickly figured out the problems we were having with two of our toilets and he fixed them really quickly (we needed new fill valves and shut off valves). He was friendly, explained things well, and was polite.
I've already asked for an estimate on a bigger job at our house from them because it was such a good experience. I'll happily use Asire Plumbing again.
We check Yelp reviews before using services and are posting a review in return. We recently had two maintenance services from K.A.P.
It was very easy to schedule the appointments and the service provider gave the estimate while on-site and before beginning the work. We had sent the parts in advance for the bathroom repairs (toilet parts & faucet replacement) and he had additional parts with him that were needed as well.
Everything went smoothly and looks good. I would highly recommend and reuse this plumbing service again.
I was promptly notified when the technician was running late and when he would arrive. Ken communicated in detail the process and what will be needed and what the cost would be.
Was a short period of time until Ken completed the water heater installation. David.0 The team at Kenneth Asire are absolutely first rate: my kitchen sink P-trap sprank a leak at dinner time.
In the morning I was able to schedule same day srvice. I was given a 2 hour window for technician arrival, text message and e-mail confirming appointments, regular updates on progress.
Tech was corteous and fast in changing the hardware and fixing the problem. He tested thoroughly for leaks before leaving.
No mess left behind. I am a very happy customer indeed! Confirmed appointment by email after my call for help.
Arrived exactly on time. Jerwin was friendly, professional, knowledgeable and communicated exactly what was happening.
Very challenging replacement of old claw foot tub hardware in a cramped space. Great price.
Great job. Great guy.
Great experience. Highly recommend this company.
Team arrived within an hour of my desperate phone call. All work was done quickly, without fuss and without making a mess.
I will definitely use Kenneth again. Amazing experience with Kenneth Asire plumbing.
Jerwin showed up exactly as scheduled. He was also the most HONEST and PROFESSIONAL plumber I have ever met (and I've met many in my time working in real estate).
He seemed super experienced; he explained exactly how everything works, which helped tremendously to understand what the problem was that was happening. Everything went smoothly.
I had a feeling this was going to be a good experience even when making the appointment (spoke to Jessica), who was highly professional, warm and wonderful. Overall, highly recommended.
They did a great job. They came on time and did what they were supposed to do.
Thank you I found Kenneth on Yelp, so I should also give the review on Yelp, too. Earlier this year, my husband and I bought a house that came with old tank water heater.
The water heater worked fine, but we didn't want to risk having a flood in our garage and live without hot water. We wanted to change to a tankless water heater because of good things we heard about it and also the size of it being small.
We had about 5 plumbers coming to give estimate to install tankless water heater unit. Everyone including Kenneth gave a different suggestion, but we felt more comfortable working with Kenneth because of his communication.
He sounded like he knew what he was doing(or going to do). He also didn't recommend us changing to the tankless one because of how the price is much higher and it also has its problems.
He gave us estimate, the highest estimate of all the plumbers that came to my place, but not too high from others. I trusted reviews from Yelp and other websites, so I decided to go with him.
The crew came promptly on time and worked really fast and carefully. Dissembled the old tank and hauled away, installed gas line and water line to a new place for the tankless, installing tankless, drilled wall for outside pipe, installed recirculation pump, etc, etc, testing water, done.
They did all of this in 4 hours. The job is nicely done.
My garage didn't turn into a dust room or a trash room. I'm very happy and pleased with the quality of the job.
Plus, the crew has their mask on and took off the shoes when walking in the house. I would hire them again for any future plumbing job.
I just hope they weren't too busy! I thought I had an issue with my kitchen sink. It was.
And it was also an issue with my dishwasher. Kenny came over and explained what was needed, worked fast, cleaned up after, sand was reasonably priced.
Have 5 stars because I couldn't give 10! ken the owner came out to make three plumbing related repairs. the work was done efficiently and for a fraction of the price he could have charged.
his work was excellent as always--why call anyone else? So nice to have a tradesman you can trust. These guys are the best.
Free estimates. Professional and honest.
I'll be using Kenneth Asire for all my plumbing issues from now on. Knowledgeable, friendly, responsive and professional.
Great experience and would hire again. Ken was amazing! He's very knowledgeable and friendly.
He is responsive, reliable, and honest. I would highly recommend his services.
We will continue to use his services for our plumbing needs. Great experience working with this company! Very responsive, knowledgeable, friendly and trustworthy.
Great communication about what's going on. Job looked great and left everything clean.
Will definitely be using for future needs. My old water tank heater was almost 20 years old and is no longer manufactured.
I wanted it replaced with energy efficient kind (amongst other updated features) before issues arose. I considered a tankless heater, but this would entail much reconfigurations and higher costs.
I did my own research on a few tank heaters that are not sold in big box stores, and it boiled down to two competing popular (somewhat high-end) brands. After interviewing three licensed plumbers with good reviews I chose Asire Plumbing due to the owner patiently discussed the two brands in detail, since I couldn't decide which to pick.
The KSP website also has a few photos of past work, and the office staff were professional and responsive. Added to all this was the reasonable price and extensive knowledge of the different brands.
I also had good experience with the installer, Vladimir and his work partner: they were honest, careful, efficient, cleaned up the work area and professional. Kenneth Asire Plumbing is true to what they said will deliver.
I have no qualms about using them again. Thank you, Kenner Asire and Staff! Very pleased with the work done today by Vladmir and his partner.
They replaced two 40-gallon water heaters in just a couple of hours. They were super quick in every aspect.
Same-day estimate, ready to do the job just a couple of days later, faster-than-expected completion time. They also came in at the absolute best price of about 5-6 estimates.
No extras, no hidden costs, no surprises. These are the guys to call.
Everyone in every industry should provide service like they do. Thank you! Loved that Justin installed a new water heater for us, saved us from no water weekend.
No hassle, clean explanation, super easy to discuss with and work efficiently. My 8 year boy brought out his piggy bank and wanted to give them a tip because they were so kind and taught him watch over little things.
Haha... I had a mysterious water leak coming out between my baseboard and the bathroom floor in my condo unit that would appear after taking a shower.
I was really dreading trying to solve this situation and praying that no neighbors were the cause or would be affected since that would be a huge headache with a possibility for neighborly dispute. KA's dispatcher (Colleen) got back to me right away and was super responsive over text and phone and gave me a requested 1 hour heads up before the technician arrived.
The first technician didn't end up diagnosing the situation correctly, so when the leak appeared again, I reached out to Colleen to ask someone to come out again and Kenneth himself appeared to figure out the mysterious leak. Kenneth was patient and brilliant in trying to re-create the leak: he checked the shower head, the mixing valve, the drain before finally spotting an opening in the caulking of the bathtub spout.
After pouring water into that crack, the leak appeared - apparently water was splashing off a person and running down into the crack and going behind the wall. Kenneth sealed the gap with caulking and went ahead and caulked the overflow and the shower plate for good measure.
I really appreciated the thoroughness and how I did NOT have to open a hole in the wall to determine the source of the leak, which would have been truly awful. Saved me a huge amount of time and effort and $.
Thanks, Ken!'''.
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“Bay Area Plumbing is my new "go to" plumbing service.” according to 158 users
