Review and analyze now for company Oakland Drain Cleaning and provide the analysis in the discussed format for the following reviews: '''Roberto is the best! He is smart, professional, patient, fair, and caring. Roberto was very professional in making an appointment with me and kept me informed of his arrival time.
I had a mysterious leak problem that I and other plumbers could not find. He came and was very patient in looking for the leak.
We look all over our house and craw space and it was bone dry. After a while, we investigated the irrigation system which seemed to be ok but upon further inspection by opening the control valve, we found the leak.
He declined to work on the valve but instead suggested I hire an irrigation specilist. He did not charge for the time he spent because he felt that he did not do plumbing work.
He has earned a loyal fan! Called Roberto. He replied via text saying he was busy and would call when he could.
Shortly thereafter he called back. He arranged to come to house within an hour - he then took about 20 mins to isolate the problem.
With that he explained his diagnosis, gave a quote to fix it. I agreed to the reasonable quote then he quickly fixed it.
All in all excellent service - especially for plumbing. I have had many who charge to come to the home then give a quote.
Here he came and gave a free estimate and then proceeded to do excellent quick work. Thank you Roberto!! Roberto came highly recommended, responded to my text for service within minutes, arrived the following day (even early!), extremely polite, professional, knowledgeable, not only cleaned up after his job but cleaned up the last plumber's mess and hauled away 4 bags of trash abandoned under the stairs where the leak was.
I appreciated he took time to explain and show me the causes. Roberto is the plumber you want.
We had an issue with the plumbing in our house that other plumbers could not diagnose. Roberto came to our place and fed a camera through the drains and inspected the crawlspace and instantly found the issue.
We had a major clog due to the plumbing under the house all being installed incorrectly. On top of his ability to find the issue he was also icrsid let helpful in explaining what work needed to be done and he was very kind.
We will definitely reach out Roberto for future issues as well. Contacted Roberto.
He came promptly and reviewed our problem with drainage. He has the equipment he needs to assess what the issue is, explain it in clear terms, and provide options and very reasonable price to resolve our drain problem.
He returned the next day and his crew is incredible. They dug, fixed, and replaced drain pipes under 5 feet of clay and dirt, in one day.
You wouldn't even know they were on site as everything was so neat and organized when the work was completed. He would not charge for the first site visit as he feels strongly that he is building relationships.
Wow, I can't remember the last time I wasn't charged an up front fee. Honest, friendly, tells you straight up what the issue is and works with you to come up with options.
No judgement and very supportive. I highly recommend Oakland Drain Cleaning.
I called for an estimate and Roberto said he was to busy and call a different plumber. Not very professional.
As nearly all the other customer reviews have written, Roberto doesn't charge to come out and make an estimate, responds very quickly and in person, is very experienced, is very skilled, has the latest equipment, maintains excellent communication, and is very personable. He has a small responsive and reliable company, not like the big ones.
Our house was built in 1912, the drain pipe is very old, and my 25' snake didn't solve a kitchen sink backup issue. Roberto came out, diagnosed the problem, explained in detail what needed to be done, submitted a bid for this major work and we accepted.
He and his team went to work the next day finished the same day - a job that required extensive digging of soil. Add'l work was recommended and he descaled and hydrojetted the main line promptly.
We need additional work on a separate line in our large old house and we will certainly put Roberto first in line when we undertake that. Roberto is great as they all say! He responded promptly which is important to me, and he came to diagnose my problem right away.
I had a leak under my patio. He is knowledgeable and put a lot of time into diagnosing my problem, and gave a reasonable price.
He follows up , and is very friendly and easy to talk to. He genuinely cares about his customers! Great service, punctual, communicative, professional, straightforward, and efficient.
Carlos and Roberto was easy to work with, and they have many years of experience under their belt, responsible, and hardworking!! Great service. Great guy.
Honest. Straight forward.
You can't go wrong. He showed up on time and got the job done.
Very professional. Roberto saved the weekend! I experienced a backed up kitchen drain Saturday morning, and after making a mess, I discovered the clog was behind the P-trap and thus a bit outside my comfort zone.
I rolled the dice on a new business via Yelp--and boy am I glad I did. Roberto responded to my request within 10 minutes, and was able to get to my house within two hours on a Saturday.
He was quick to assess the situation, and after trying a few things landed on a few long-term recommendations as well as a near term solution. Roberto effectively deployed his industrial grade snake and cleared enough of the gunk out of my old pipes for the water to run smoothly - - making it clear that this should only be considered temporary solution as he showed me how much things were built up and corroding.
He even helped tighten up all of the previously loose fittings under my sink. All told Roberto was in and out within 90 minutes, the water was running smoothly again, and the weekend was saved.
Highly recommend! Roberto was professional, on-time, did the job quickly (snaked a kitchen drain) and cleaned up afterwards. I would definitely call him again for any future drain issues! Roberto did an awesome job.
He showed up on time, inspected, and identified the core of the problem. Within 30 minutes, the problem was solved.
We'll definitely keep him on our list for future service. Thanks, Roberto! I called Roberto at 730 am because two of our showers and toilets were not draining for the past day.
He was able to come the same day at 11. In one hour he assessed the problem, snaked the main line from the street junction, and then showed me a video of the pipe interior.
He was prompt, reliable, and delivered as promised. We can now use our bathroom.
He had suggestions for a pipe descaling as a future repair to prevent clogs, but wasn't pushy about it. Whew.
Thanks, Roberto. I had a great experience with Roberto and Oakland Drain Cleaning.
He was easy to schedule with and flexible with timing. He was friendly and polite, communicated well, conducted a very thorough inspection until he diagnosed a rather tricky problem we were having.
He made having plumbing and sewer issues at our house seem much less upsetting and even kind of fun actually :)... I mean life is life and you gonna have issues with your house.
But I wish more contractors and small businesses were more like Roberto. Will definitely put at the top of my list for any similar future work we might need.
Are you kidding me?!! Roberto is one of the kindest and most efficient professionals I've ever encountered. He was quick to answer my call, gathered the specific project info needed to quote, then made time for me same day and completed the project.
Thanks again for finding the gemstone we lost down the drain! Appreciate your courtesy in keeping my home clean (used shoe covers, a drain bucket for water). I understand Roberto can handle any plumbing project and water damage home projects.
We will definitely call Oakland Drain Cleaning the next time we are in need! I called Oakland Drain Cleaning and spoke with Roberto. Roberto told me he would come by that day at 6pm and never showed up.
I had a pipe that was leaking and needed to be serviced. I depended on this plumber since he gave me his word.
Communication was not good. I tried another attempt to schedule with Roberto which did not work, he told me that he had an important job to finish and he did not have time.
From my experience I am giving Roberto 1 star for bad customer service, lack of good communication and dishonesty. We had a clog in our kitchen sink.
Another plumber came out and was unable to clear the blockage. The other plumber quoted us a large amount to come back and try to flush out the pipes, but said it was a temporary solution because we needed to replace a pipe that had been incorrectly installed during our remodel.
We called Roberto, and he was willing to come out the next morning. He agreed that we needed to replace the pipe and was able to do it on the spot for a reasonable price.
We ended up spending less to solve the problem than the temporary fix suggested by another company. I would not hesistate to recommend Oakland Drain Cleaning or use them again.
Super helpful, friendly, and responsive. I needed my drains snaked.
I tried to do it and the drains were old and an odd setup with no discharge to be found Roberto came out and after explaining the issue he was able to troubleshoot the problem and cleaned out the drains. Now I don't need to worry about them backing up this winter Absolutely would recommend his service and have saved his number in my contacts in case I need him to come out again THANK YOU :) I would give Roberto ten stars if that were possible.
Another contractor convinced me I might have a plumbing blockage, and Roberto came out for free, thoroughly reviewed the system including crawling into and across my tiny and gross dirt crawlspace. He assured me I did not have a problem, and explained what to look for in the future if I think there is a blockage.
Super honest, thorough, and he came out about an hour after I called. I was expecting aggressive up-selling from some greedy chain like Roto Rooter, and instead I got a competent, honest guy running a local business.
Thank you Roberto! We called Oakland Drain Cleaning to look into our hot water heater which had not been working for the past week. Roberto came at a convenient time for us, let us know that he was on his way on the scheduled day and arrived on time.
Roberto discovered that our problem was electrical and the hot water heater functioned normally after plugging it into a new outlet. There was no charge.
We will be calling this company first for all of our plumbing needs. Cleaned sewage with snake, descaler and looked in sewage with camera.
Quick to show up, easy to work with , and fair price. It's 11pm on a Thursday.
Your 20 guests have gone home, the kids are asleep, and you're ready to put your feet up, when you suddenly notice that your kitchen sink has water in it that seems to have Risen From The Deep. You reach for the disposal and the water goes down, until you notice that it's now rising in a prep sink 15 feet away.
You shrink back in horror as both sinks now start to fill with brackish water as a foul stench fills the room, and you realized something is happening that is definitely beyond your ability to fix. Oakland Drain Cleaning stood out in the crowd of Yelp reviews.
Roberto wrote me back within 5 minutes, and was able to swing by this morning (after A+ communication, and an on-time arrival), and had everything snaked and fixed (!) within the hour for a perfectly reasonable price. We now have a for-now fix and a sense of what needs to be fixed to keep this from happening again (old house, old pipes, nothing surprising - we knew we'd have to replace a few parts eventually, and now we know the time is now), and we are just so immensely grateful.
I'd give 10 stars. You would too, had you seen what we can't unsee.
Thank you, Roberto!! Roberto was responsive, on-time, and got the job done really fast and clean. I needed to replace a pressure regulator.
Messaged him through Yelp, and within one minute he responded. I sent him photos and videos of the problem, get a quote, and appointment all within less than 15 minutes.
Very friendly and professional. On the day of the appointment he arrived on-time, and get right to the job.
It was done fast. After it was done, he took the time to explain how to adjust the pressure.
I am really happy with the service. Fast, easy, friendly, professional.
They could not have been any easier to work with. I called, Eddie was at the house in under two hours, and he had my drain unclogged in twenty minutes.
Felt like magic. Roberto was able to come over right away to clear my clogged sewer line.
Professional service, great communication, and a fair price. I'd definitely call him again.
After calling several companies, Roberto said he would come to my home and check out my situation and could fix it the same day providing he had all the supplies with him!! Everyone else charged a fee to just come out! Four companies quoted $1750-19,000 to fix my gas leak! Roberto came out for free and then told me what it would cost to fix my "gas leak". Not only did he do what he said, he also was reasonably priced!! I now have my heat back and my hot water!! I am going to use him for all my future needs.
His company does more than gas line repairs!! Roberto was wonderful to work with. We had a sewage pump that had stopped working, which meant none of our toilets was functional.
He was quick with his quote and found the part and was able to install over a holiday weekend. I spend five days trying to resolve this with other vendors.
He managed to get it done within a day. His service and follow up have been exceptional.
I am confident in the work and would highly recommend him for any job. It wasn't an emergency, but had a bathtub that was draining slow.
I put out a few inquiries and had a variety of NON responses. Roberto was the only one who responded quickly to my inquiry and was professional about setting a time/date...
We had to postpone d/t an emergency job he was at, changing our original time, but he was quick to text respond to arrange an alternate appt. He arrived and within 15 min had the job done...
He was proficient, knowledgable, and professional with all that entailed. Highly recommend.
Roberto was very professional and respectful. Had a sewer line backing up water into the shower.
He was able to unclog the line very quickly. I will definitely hire his company for future repairs Our double sink kitchen drain with garbage disposal backed up on a Monday afternoon.
I called two other companies I previously used. The first company referred me to another company because they were booked solid.
The second company indicated the earliest they could come was Thursday. I checked Yelp again and decided to call Oakland Drain Cleaning after reading the reviews; I was keen about checking more recent reviews.
At this stage it was 4:30pm so I knew I needed to call sooner than later if I wanted any chance of getting an appointment for Tuesday since many plumbers close shop by 5pm. I called and Roberto answered! After explaining our situation Roberto indicated he was on a job but could likely come by the next day (Tuesday).
I received a text at 4:47pm confirming an appointment for 8:30am Tuesday. Tuesday morning at 8:02am I received a text indicating Roberto was en route.
Roberto arrived at 8:20 being sure to put on shoe covers before entering my residence. The drain was cleared by 8:35 including drain flowing freely and Roberto double checking to insure there were no leaks.
Roberto was courteous and efficient. I will definitely consider his services for any future plumbing needs! Roberto, Jasmine and Nelson did a wonderful job cleaning out my kitchen sink drain.
They arrived promptly at 9am, cleaned up all the mess after and charged a fair price. I highly recommend the entire team.
I highly recommend Oakland Drain Cleaning. Roberto provided honest, high quality, and reliable work.
We had a complicated plumbing problem that Roberto successfully diagnosed and fixed. He went above and beyond to ensure the job was done well and communicated with us very clearly along the way.
We hope to continue working with him on future projects. Can't say enough! Showed up on time and ready to work Thank goodness they came white the second atmospheric river Turns out our outside drain in our yard was clogged with roots causing our whole system to overwhelm and flood our garage Thanks !!! If you need a good plumber on short notice, Oakland Drain Cleaning is who you should call.
After this weekend, this will be our first call for any plumbing issue. Roberto (the owner operator) is an excellent plumber, great to work with, and provided fair upfront prices.
He helped us with an urgent fix for a backed up sewer lateral late on a Friday and rerouted it for a permanent fix before Sunday was out. I'd highly recommend working with Oakland Drain Cleaning for any job big or small.
Friday at 5pm is a tough time to find someone to help when sewage begins flowing up your aging parents' bathroom, but it comes with the territory of older houses in the Berkeley Hills. Roberto was available and came by in about an hour.
He was well-equipped and got everything flowing quickly and capably, clearing some accidentally flushed unflushables and identifying the underlying problem root incursion in the sewer lateral with a video camera through the piping. After we decided to reroute the line, Roberto was able to get a crew out to help him with the job Sunday and get the house back to full function at a fair price.
The work was done carefully with minimal disturbance of the garden and they left everything clean and tidy. Roberto knows his stuff, and we could tell he takes pride in his work and running a good business that's friendly and helpful to his customers.
If you've read this far, give Oakland Drain Cleaning a call. Roberto was a lifesaver tonight! I needed an emergency service when sewage started backing up through my shower drain around dinner time.
I was so grateful that he was available to come after hours. He was very prompt and communicative.
He explained exactly what the issues were and what it would need to be resolved. Despite it being an emergency service late at night his price was very fair! I would definitely recommend him to anyone! Absolutely amazing.
Twice we contacted Oakland drain cleaning about a malfunctioning water heater. The first time it turns out that it was a gas leak so PG&e fixed it and we canceled our service call.
The second time, Oakland drain cleaning came to our house and it turns out the electrical outlet had gone bad and just needed to be plugged in somewhere else. No charge for the visit and no charge for the fix! These guys are definitely on my speed dial for any and all future drain issues.
Roberto was amazing! He returned my call right away and came by the next day. We moved into our house a few months ago and didn't know where pipes went to or where crawl spaces were.
No problem! He explored outside and under our house- no easy task as we're on a big hill. He was able to fix our clog and to even show me the inside of the pipes with his awesome camera.
I'd call him again in a second!! Roberto was quick to respond and came first thing in the morning to check our clogged not draining properly drains. He and his crew cleaned our drain.
Roberto followed through with everything he said, showed up on time, was respectful and cleaned after he was done. I appreciate his professionalism and good work ethic.
This is the 2nd time I used Oakland Drain Cleaning and similar to the first time, they were very prompt, reasonably priced, did great cleanup, were respectful of indoors (wearing booties), and overall just worked really hard and put in an 11 hour day on their 2nd day there to complete the job! Roberto is quick to respond to any inquiries and I was super pleased once again! Him and his team have my recommendation!! They were also very quiet (apart from sawing pipes) and I was able to work at home while they did their work!!! Roberto did a great job replacing the valve for my toilet water supply so I had him come out to look at my busted water heater too. He diagnosed the problem and gave me a few options to fix it.
He scoured the east bay for the part and within a few hours my water heater was working good as new at a reasonable price. He even corrected the toilet flange and wax ring on my toilet for free! Highly recommend!! Roberto was truly awesome.
Very knowledgeable, and he was able to diagnose a tricky issue with our rainfall drainage system, and make recommendations on both short term and longer term solutions. His work was very thorough, well-explained, careful, and clean.
I would use him again any time. Had an outdoor storm drain clog.
Another plumber came out and was unable to clear it. Roberto came out, gave an estimate and was back the next day to clear the drain of impacted roots.
He had state of the art equipment, including a camera to see the inside of the drain. It helped to clear out most of the problem but he came back the next day at no extra charge and finished the job, pulling out even more roots.
The flow is much better. Roberto cleaned underground drain lines that connect to our downspouts.
He was very communicative and came the next day right on time. I would work with him again.
Roberto came by to unclog my kitchen sink and was a pleasure to work with. He was attentive and quick to get the job done.
Definitely recommend for anyone looking for plumbing needs in the East Bay. I recently had an issue with a leaking toilet connection and was fortunate enough to find Roberto at Oakland Drain Cleaning.
It was late in the evening when I called, but Roberto still made it out within 45 minutes to check out the problem. He then gave me an estimate and we agreed so he went ahead and completed the job first thing the next morning.
The whole process was great, Roberto's communication was top notch, he was also very laid-back and the overall experience was excellent. Highly recommended! Roberto was amazing.
I had a complicated sump pump install that required some research. He was able to come up with a solution that will give me peace of mind despite how much rain comes our way.
He installed a dual pump system with battery backup that will cover even the most severe situations. I can't recommend him enough.
He was also the first to respond and came out right away to give me a quote. Roberto saved my day.
Had an emergency situation and needed someone quickly to help fix it. I called so many plumbers.
Roberto was at my house 45 mins after I called. He went into the crawl space, found the problem and had all the tools and equipment to fix it.
Reasonable price, and a really nice guy. Extremely fast dispatch on a Sunday.
Great service and were transparent about pricing up front. Highly recommended for any of your plumbing needs.
We had an emergency issue in our condo when water from the upstairs unit's sink flooded our laundry room. On very short notice, on a holiday weekend, Roberto answered our call, and was over within 30 minutes.
He efficiently took care of the issue and advised as to how we could prevent the same problems in the future. I would strongly recommend Oakland Drain Cleaning to anyone needing a plumbing issue addressed.
A+ service! Roberto was a pleasure to work with. He came out to my house on a Sunday, reviewed the work I needed done, gave me an estimate, and ended up working most of the day.
The job was a real challenge, but Roberto had many good ideas and worked very hard to make sure it was completed properly. He needed more parts, so he picked them up and came back the next morning to finish the job.
Roberto finished the job to my satisfaction and left the yard cleaner than it was before he arrived. I would absolutely use Oakland Drain Cleaning again in the future.
Thanks, Roberto! We didn't use them for some work we needed but Roberto was very responsive and we would definitely consider them in the future. Roberto was super responsible and flexible with my service request, and was very honest and thorough with his assessment.
Easy to work with and will definitely be using him again in the future. Roberto communicated quickly after sending out a request for work.
He asked for detailed pictures of situation to provide a quote and scheduled appointment for next day. He arrived 15 minutes early to appointment and got right to work reviewing area (including going under house into crawl space to review pipe layout) to confirm original quote and suggest approach to solve problem.
Work was then completed quickly and thoroughly. I will use this company again in the future and recommend to all of my neighbors.
Thank you!! I had a clogged toilet on a Saturday night, and we required help asap. The team for Oakland Drain Cleaning was so professional and helpful.
They were finished for the day, but still squeezed me into their schedule. So friendly and easy to work with.
Our problem was resolved immediately. I will definitely be using them again! This company is great.
Roberto and his team were responsive, and very professional when working in and out of our home. They're up front about what work needs to be completed and cost.
Highly recommended We had a clogged sink. ODC came on a Saturday on short notice, and found that the pipe to the sewer was clogged solid with many years of drainage.
Repair required cutting out and replacement of yards of pipe. ODC managed to do all that was needed in an afternoon of work.
We were entirely satisfied with the professionalism and competence that the work. We accidentally hit a plastic pipe when we were gardening that connected the water to our backyard.
Water was leaking and it meant we had to close the water main since we didn't have any valves to individually closed them. Roberto at Oakland Drain Cleaning was the first to reply and the one that had the shortest timeline to assess and fix the issue.
In the end he fixed both the pipe issue and also proposed adding valves to the lines connecting to the back. We'll definitely look for their services again! I am so happy I found, Roberto from Oakland Drain Cleaning! He came to our rescue when all our toilets and showers were backing up and overflowing.
Turned up in 15 minutes from receiving my request. One of his competitors told me they could not come for 3 days!! Not only is he super responsive, he turns up when he says he will and his pricing his very reasonable.
We ended up securing him to do a bigger project after our first experience and have continued to be super happy with his team and the job overall. Provides photos of the progress and finished job, written estimates and receipts.
Roberto is a lovely guy and we feel lucky to have discovered him. I recommend them wholeheartedly! We needed to have our bathroom plumbing converted from a single sink to a dual sink vanity.
Roberto tackled this complicated job and did an outstanding job. He is very talented and has a genuine passion for his work.
I'm glad I found a plumber who is trustworthy and has reasonable prices for his work. I feel like I finally found a plumber that I wouldn't hesitate to call for future work! Roberto was the first to respond when I reached out to a few local plumbers to help with a clogged bathtub drain.
He was very responsive, great communicator and even arrived early for the appointment! He got the job completed very quickly. Roberto was great to work with and we will for sure be reaching out to him again for any other plumbing issues! Thank you, Roberto! We had a major water leak we could not locate.
Roberto came out quickly, located the leak accurately and without fuss, and worked patiently until all three leaks were fixed. Always respectful and communicative.
Roberto was wonderful! On time, kind, and thorough. Good value for unclogging our backed up shower.
Highly recommend. Oakland Drain Cleaning and Roberto are wonderful! I'm so glad we found them.
We had an acute issue where we noticed standing water in our backyard along one side. We also had a sump pump pipe leaking.
I inquired in a Friday night and Roberto was out the next morning right on time to assess the issues. He asked great questions, was knowledgeable, and didn't try to upsell me on services.
In fact, of the three plumbers we brought in to initially assess, he was the best and most comprehensive, and most reasonably priced. He sent me an estimate later that day and we hired him to take care of the job.
Roberto got the job done very promptly and is very reliable. He also suggested a much less expensive, easy DIY solution to one of our leaking problems, which I'm appreciative of.
I hope we don't have any more plumbing issues, but if we do, Roberto is our man! Thanks Roberto! Robero was fantastic. I highly recommend working with him.
* Scheduling was easy. He arrived on time and gave text updates as arrival times approached.
* Communication via text, phone, and email. All were prompt, clear, and professional.
As the increasingly complex job went on, he sent pictures and updates that were informative and helpful. * His skills and speed of diagnosing and doing the work were perfect.
* He gave a reasonable price and as he discovered problems with our sewer he applied money we had spent on earlier work he had performed to the new price to save me money. Roberto and his company were great.
They were super reliable, had great communication, and were very responsive. Our main water line started leaking, and Roberto and his crew came right away to advise on the situation and provided recommendations.
Part of the project involved getting permits from the city, and Roberto was on top of it and managed the process effectively. Roberto was also very attentive and able to address all of our questions/concerns.
We will definitely call them again for any future plumbing work. Roberto was the nicest and most reliable person to work with in getting our sewer lateral pipe replaced.
He communicated well and kept us in the loop and shared with us work in progress via photos as the work turned out to be quite involved. Roberto and his team were absolutely mindful and sweet to deal with.
Roberto brings a lot of experience and knowledge to his business. His rate is honest and fair and he was definitely more personable and accessible than working with a big plumbing company.
I highly recommend Roberto's business Oakland Drain Cleaning. I've been avoiding for a long time a slow draining sink.
Finally, it got to the point where I had to call in a professional. Not only did he unclog a major clog that was 40-50 feet within the system, he showed me on the camera where the various drain lines meet up and how the water was flowing, so that it assured there were no blockages.
That was super helpful and gave me some peace of mind that this won't be clogging again any time soon. Of course our drain clogged on Friday night so Saturday morning I called Oakland Drain Cleaning and they showed up early and ready to go.
Price was reasonable considering it was last minute on the Weekend. I will definitely call them again.
Roberto responded and was able to scout the issue at 9pm at night. Then he came first thing the next morning and dug to identify the issue.
He shared photos so I knew what was going on. He found a 14" tree root so I called in a tree service and then will follow up with Roberto to finish the job.
Roberto did a great job! He was available right away which was nice. His camera equipment put my mind at ease knowing the drains are clear before this coming winter.
He also made helpful suggestions. Oakland drain cleaning does it all and they are very fast efficient and honest! I would recommend his work to anyone.
Where to begin? Roberto of Oakland Drain Cleaning was fantastic to work with. Skilled and responsive, he was able to respond to our evening emergency of a failed sump pump.
And yes, this was during the atmospheric river. Roberto arrived within the hour (@ 9pm!!!) and supplied a temporary fix to get us through the night without flooding, then returned promptly the next morning with a permanent sump pump replacement.
He was efficient, friendly, knowledgeable, and his rates are very reasonable. I will definitely be calling upon Oakland Drain Cleaning for my next plumbing need! Roberto saved us from a minor disaster when the drain pipe in our bathroom sink began dripping surprisingly foul-smelling water onto the floor at an alarming rate this afternoon.
Once we chose to contact him from among the numerous plumbers listed on Yelp, he arrived at our house within an hour and quickly set to work determining the source of the problem. Once he'd done that, he was able to repair and clean everything up in approximately 45 minutes.
Afterward, he showed us the cause of the problem (an oddly designed stopper, which tends to clog easily), and suggested ways of preventing it from recurring. Roberto did all this for such a reasonable price, and in such an amiable and relaxed manner, that I had to resist an impulse to invite him to stay for dinner.
So yes, I'd recommend this guy. Roberto promptly responded to our urgent request and showed up within 45 minutes on the Saturday of a holiday weekend.
He was able to diagnose and fix the issue with our sump pump. Roberto was very friendly and helped me to troubleshoot the problem.
He used this sophisticated camera to scan the sewer line ans find out exactly the location of the problem and was able to provide a reliable solution. After that, he made sure he cleaned the mess.
Would highly recommend his service and would definitely hire him again. Roberto solved my issue.
He listened to want I wanted, and did a great job. Would use again for sure.
Responsive, on time, thorough, professional. Very fair and transparent price.
Sole proprietor who takes pride in his work. Happy to recommend.
These folks did a great job helping me unclog a drain. They responded promptly and communicated very well.
I'm thankful for their help! Roberto was a thrill to work with. He was friendly right up front on the phone, and even showed up 10 minutes early! He was able to fix a problem in a clog that was probably 40 to 50 feet down - a clog that the previous plumber could not fix.
We had Airbnb guests so it was a huge relief to get this fixed for them in a Sunday! I enjoyed teaming up with Roberto to help him get the job done efficiently. I felt comfortable with Roberto - he is friendly and polite!'''.
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“We had an issue with the plumbing in our house that other plumbers could not diagnose.” according to 109 users
