Divine Electric and Plumbing

The reviews for Divine Electric and Plumbing indicate an overwhelmingly favorable perception of the company's services, with numerous recurring themes emerging from customer feedback.Quality of Work: Customers often praise the quality of work performed by the technicians, highlighting their skill level and thoroughness. Many reports mention successful installation of EV chargers, water heaters, li... Read more

The reviews for Divine Electric and Plumbing indicate an overwhelmingly favorable perception of the company's services, with numerous recurring themes emerging from customer feedback.Quality of Work: Customers often praise the quality of work performed by the technicians, highlighting their skill level and thoroughness. Many reports mention successful installation of EV chargers, water heaters, light fixtures, and other electrical projects with minimal disruption and high attention to detail.Customer Service: A significant number of reviews commend the polite and professional demeanor of the staff. Customers frequently mention that technicians take time to explain processes and offer solutions, enhancing their overall experience. This people-centric approach has been pivotal in establishing trust between the customers and the company.Communication & Responsiveness: Customers appreciate the communication throughout the service process, including timely updates regarding arrival times. Many reviews specifically recognize the helpfulness of the scheduler and dispatchers, which contributes to a seamless appointment experience.Punctuality: A common theme is the on-time arrival of technicians, which many customers consider a sign of professionalism. This punctuality is often paired with efficient completion of tasks.Pricing Concerns: While many customers acknowledge the high quality of service, some express frustration over perceived high prices. A few reviews detail concerns about overcharging for basic services or repairs, contrasted with the more competitive pricing offered by other contractors.Technical Issues: Though the majority of customers are satisfied with their installations, some reviews detail experiences with faulty products or inadequate follow-ups on service issues. Instances where new installations did not perform as expected led to disappointment among some clients.Recommendations for Future Use: Many customers affirm their intention to continue using Divine Electric and Plumbing for future projects. Several past customers remark on their loyalty to the company, signaling a robust customer retention rate built on trust and satisfaction. Overall, the favorable sentiment reflected in the reviews indicates a solid reputation for Divine Electric and Plumbing, notwithstanding some areas for improvement regarding pricing transparency and consistent service follow-up. Read less