Arch Plumbing

The reviews for Arch Plumbing provide a mixed sentiment, highlighting both positive and negative experiences. On the positive side, many customers praised the professionalism, quality of work, and promptness of service. Specific mentions include efficient responses, reliable scheduling, and knowledgeable technicians who completed jobs satisfactorily. However, significant concerns were raised about... Read more

The reviews for Arch Plumbing provide a mixed sentiment, highlighting both positive and negative experiences. On the positive side, many customers praised the professionalism, quality of work, and promptness of service. Specific mentions include efficient responses, reliable scheduling, and knowledgeable technicians who completed jobs satisfactorily. However, significant concerns were raised about customer service, particularly regarding communication issues, high service fees for estimates without prior pricing, and perceived overcharging. Some customers felt scammed by their pricing structure and expressed dissatisfaction with the transparency of costs. Overall, while there are commendable aspects of their service delivery, the company appears to struggle with customer engagement and pricing communication. Read less