Review and analyze now for company R & J Plumbing & Drains and provide the analysis in the discussed format for the following reviews: '''Used services to install a new faucet, new ice maker for fridge and and fix bathroom cartridge. Great service and reasonable prices.
Overall quite pleased. Cost was more than anticipated for what was, in my mind, a simple job, but service was great and it did not take much time at all.
Raul was very helpful and knowledgeable with my bathroom project. He had to change the pipes and installed a new vanity.
We ran into some issues where the drawer wasn't fitting properly due to the pipes but he was able to quickly resolve the problem by modifying the drawers. He took a lot of time to be thorough and he also corrected our water lines as a courtesy even though we didn't know there was an issue.
He also did a great job cleaning up and disposed our old pedestal sink for us! Thanks for a job well done,Raul! Replace water heater. Raul was on time and ready to work.
We had to move a washer/dryer stacker out of the way to get the old water heater out. He put the new water heater in and had it fired up quickly.
The job was a lot harder than it looked, but Raul made everything work out. I feel I got top value for my dollar.
I would recommend him to my friends. Raul responded to my request to fix a leaking pipe almost immediately and was able to fit me in his busy schedule basded on my time frame.
I would highly recommend Raul for any type of plumbing issues you may have. He's responsive, friendly, knowledgeable, and a hard working individual that provides a fair price for his services.
Very informative, thorough, and prompt to address my issue. The flexibility and quality of service made this company standout.
Raul is the best! I accidentally dropped a roll of floss down my drain and within the hour he mcguivered the entire roll with a wire!! Cleaned up and headed out so quickly. Efficient and phenomenal service.
10/10 recommend! Our water heater installed in 1998 26 years ago started leaking and Raul gave me a great estimate and said he could start it at noon the next day if I'd pay for and arrange to ship the old one today. This was no easy task since it was mounted up 6 feet high off the slab and getting them swapped was a major effort.
The drain valve was blocked so we couldn't drain it till that was fixed with a coat hangar wire, and the cold input valve was frozen open then later it leaked a lot till and needed a gasket reseat. It was very hot that day too Raul was very communicative, professional and prompt.
Great service, very transparent, and coordinated really well with other professionals on the work that needed to be done. Can't thank you enough for the prompt service and the fair pricing.
We will be calling you again soon!!! Toilet was not working right, contacted many businesses and Raul came out and saved the day! Showed up within 1hr of contacting and problem solved within 30min. Great service and price.
I am delighted to share my experience with Raul at R & J Plumbing & Drainage. He did an outstanding job of replacing the quarter turn valves that were leaking and replacing some of the copper pipe in my home.
I had placed the project through Yelp and talked to a few plumbing companies to get some quotes and Raul was the one I thought was best for the job. He was quick to answer his phone.
Raul was very detailed over the phone when he gave me the quote, which was very reasonable and competitive compared to other plumbers I had contacted. He took the time to listen to my concerns and explained the scope of the work that needed to be done.
He was able to squeeze me in the following day, which I am grateful for. From the moment Raul arrived at my doorstep, I was impressed with his professionalism and his friendly demeanor.
He was very efficient and worked diligently to replace the quarter turn valves and the copper pipe. He paid close attention to every detail and ensured that everything was properly installed and sealed.
I was also impressed by how neat and tidy he kept his work area. Throughout the entire process, Raul kept me informed of his progress and answered any questions I had.
He was very patient and took the time to explain things in a way that was easy to understand. When the job was completed, Raul cleaned up his work area and left everything in pristine condition.
He even took the time to walk me through the work he had done and showed me how everything worked. Overall, I cannot recommend Raul enough.
His attention to detail, professionalism, and excellent customer service are truly exceptional. If you need a plumber who will do an excellent job, Raul is the person you should call.
Raul was great. He was very responsive.
And I really liked that he took the time on the phone to help me figure out where our garbage disposal was leaking from ( which would make a difference as to replacement or repair) before we even hired him. His pricing was fair, his communication was excellent, he was on time, and he seems to have done a great job.
Definitely a five-star plumbing experience. Raul was awesome! He was very professional and thorough with the work requested.
We have a tiny bathroom sink that must have had the original valves still on that needed replacement due to a leak and a new faucet to be installed. The original hardware was so old they were calcified and corroded...
not easy to remove. Raul was able to maneuver in the tight space and get the valves removed and replaced.
The bolts on the old faucet were so bad they didn't want to come off but Raul was persistent. Great plumber, great work.
Will definitely be calling Raul for any future plumbing projects needed. Raul was amazing.
He came over to fix a busted garbage disposal for us. We are remodeling our kitchen and our contractor messed up installing our garbage disposal and then was taking forever to get back to us on fixing it.
Raul stepped in and did a great job. He was even very understanding when I cancelled early in the morning because I got sick the night before.
I then reached back again when my fiance was able to be home for the appointment. Raul arrived a few minutes early, make quick work of the job, and fixed our garbage disposal and it's working perfectly.
I would recommend him to anyone. Thank you, Raul! Jake & Patrick Not one to write reviews but Raul deserves a great one! I'd give him 10 stars, were it possible.
We had quite the issue with our main waste pipe outside of the house. Raul came over very quickly and got right to work, even came back the next morning to finish up - the SAME flat rate for both days!! Glad to say our plumbing is now A++++.
Raul is also a super nice guy, very easy going and friendly. I cannot recommend him and R & J Plumbing & Drains highly enough!! I messaged R&J plumbing on Yelp to see if they could help me with an emergency plumbing situation that I had.
My shower valve cartridge was stuck and I couldn't turn my home's water back on until it was fixed. R&J was able to provide me with a quick quote online and was able to come out to my home at very short notice.
The plumber Raul arrived and had my shower cartridge out within the first 5 minutes. He also provided me with helpful tips on how to fix this in the future which was much appreciated.
If you need quick, reliable plumbing service in South Bay San Diego, do not hesitate to call them. They'll have you fixed up in no time.
As a first time home owner, I needed to install a water line to my new fridge. I also wanted to replace my bathroom faucet and drain with a set I had purchased online.
I tried to do it myself but I ultimately broke the shutoff valve under my sink and needed to call a plumber to replace those and do everything else. I contacted a few companies through yelp and Raul was very quick to respond.
Raul came out the same day and looked over my needs and told me that my apartment's old fridge copper line wouldn't work (he was the second plumber to tell me that). He gave me a quote and told me to text him if I wanted to schedule him to come out.
He also gave me the info I needed regarding letting my HOA know about shutting off the water to the complex. I had him come out today and he shut off the water for my apartment complex for all of 30 mins to replace 3 valves and then proceded to run my fridge water line and use a cordless saw to cut out my 1983 original sink drain.
I appreciate how responsive he was to me over text and phone answering my newbie homeowner questions throughout the process. I'm very happy with his work and I won't hesitate to call him for my next plumbing needs.
My experience with Raul was great. There was a leak from behind a bathroom wall.
Raul was able to come pretty quickly. He wasn't able to find the leak source, but set up a leak detection company to help out.
Once it was found, he quickly came and fixed it. Raul was very professional, friendly and easy to work with.
He had given me an initial quote and he stuck to it though the job may have been a bit more work than initially expected. Ridiculous pricing based on whatever they can get away with without any estimate.
They say that you are paying solely for their experience without giving any estimate. Skill paid for is questionable due to the fact the repair was not completed, even after 2 days to stop a leaky reverse osmosis system.
Last month, my in-laws received a water bill triple their normal monthly usage and their landscaper was able to find the leaking pipe in the front yard. I requested quotes from several plumbers and Raul was the fastest to respond with an estimated price range from my description of the situation.
Raul met my MIL at the property within an hour and was able to get the leak fixed. He was friendly, efficient, and completed the work at a reasonable price.
We'd definitely recommend him for his professionalism and effectiveness. We'll be saving his information for any of our future plumbing needs.
Raul was awesome. I reached out to many different plumbers for installation of a faucet, disposal, and dishwasher.
Not only was he the first to respond, but he was professional and offered a very competitive estimate. Others wouldn't give a bid without an on-site visit, which IMO wasn't necessary for the project.
He adjusted his schedule to fit mine and even came earlier than we originally scheduled, which was a huge plus for me. He began work immediately and had to make non standard adjustments due to small complications on my end.
He was efficient and also had additional material in his truck because I was missing a few pieces that I should have had. I am so thankful for that.
I will definitely be calling him for future projects and/or emergencies, and he'll be the first plumber I recommend to anyone. Thank you Raul!!! I usually don't post reviews but in this case I would like inform the fellow customers regarding my experience.
I was initially quoted $350 flat fee for addressing a water leak over the phone, then the fee was increased to $475 when plumber look at the leak. The final amount was again increased to $600.
They also drained the sewage from the back instead of from the front clean up access which was unnecessary as the back access was much further. Jerry (boss) and Raul were not flexible on the final fee and would not leave the property until $600 was paid.
This tells me that either they don't know what they are doing and don't how to properly quote a fee or they are purposely misleading the customers by initially promising low flat fee over the phone and then increase it. Additionally, Raul yelled at my a tenant.
She had to go over to the neighbors as she did not feel safe. Raul did apologize later.
My experience was unfortunately unpleasant as the fee almost doubled from the initial quote and my female tenant did not feel safe around plumber. I do not recommend their service based on my experience.
IMPORTANT UPDATE!!! Text messages attached 1-5. After the review, Raul Godinez reached out and said he could care less about the review, then proceeded to return to the property unannounced which scared my tenant who told him to leave.
After that he threatened to put my property on so called "plumber radar" so that other plumbers would not do any work at property. Mr.
Godinez also accused my tenant of doing drugs without any evidence and even joke about how he charged me $600. This behavior is unprofessional and unacceptable.
Attached is the full text messages exchange - I numbered the screenshots since they are not in right order. I sincerely hope this will not happen to any other consumer.
I will also be filing a complaint with CSLB (Contractors State License Board). On top of that it seems like he is not licensed as I could not search his name on CSLB website even though he claims he is licensed.
Fast, reliable and affordable. Contacted him through Yelp and he sent me his number.
We had a conversation and he was on his way here. Fixed the issue, cleaned up and overall it was a great experience.
Raul was very friendly and was able to come out to fix a leak much sooner than any of my other quotes on Yelp, on top of that he gave me a really great price! He was on time (even a little early) and he got the leak taken care of very quickly. Overall I would recommend Raul and I will call him the next time something goes wrong with the plumbing.
Raul was great, he was able to come over and fix an active leak in the wall of my kitchen. All around great plumber and I will for sure reach out out to him specifically whenever I have another issue! I am extremely pleased with the service from R&J! Super quick response, great communication, and reasonable pricing.
Raul came in and got to work identifying the problem right away. He was friendly and professional.
I would definitely recommend him. I'm keeping his number on file for future needs.
Raul showed up was very professional and solve my drain problem in about 30 minutes can't recommend anyone better! Raul came out on very short notice and was able to clear "buildup and black sludge" accumulated over time out of the lines from the kitchen drain. His service was quick and very professional.
I would definitely call him again! Excellent service. Most affordable through out sd Thank you for the fast response for my last minute response Raul was able to come out quickly to resolve a clogged toilet and also get our lines hydro jetted.
His prices were reasonable and he was super responsive. He is the only plumber I spoke to that was actually honest about the work he was going to do and what was truly needed.
Highly recommend Raul to come and fix all of your plumbing needs! Raul was responsive, showed up when he said he would and did great work. it's so hard to find reliable professionals who aim to take care of the customer nowadays and will definitely call on Raul for any future plumbing work.
Thanks! Raul was very quick and easy to work with. He came out the same day and helped me fixed my problem very quick.
definitely am keeping his number for all of my future needs! This company is fraudulent and using someone else's contractor license number. i made the mistake of using them anyway Raul was prompt, efficient and very friendly.
He let me know every step of the job he was doing. I would definitely recommend him .
Excellent service. He was there within 30 minutes of my call, quickly determined the problem with my overflowing washing machine, and was quick with a repair.
Affordable, too. Will definitely be patronizing again.
R & J Plumbing did a great job! We had a single bowl vanity that we were upgrading to a double vanity on the wall adjacent. We had to close off the water lines that went to the bathroom on the other side and move the drain to another vent pipe.
They had to reroute the water lines through the studs too. Doesn't seem like an easy job and we were expecting it to cost us a lot more.
Thankfully Raul quoted us INCREDIBLY competitive pricing that we couldn't decline. He was able to schedule the work to be done within less than a week and was a fraction of the price.
Raul was very well at communicating with us, very timely, and will absolutely rehire him and his team for our next projects. I needed help fast with renovating kitchen and bathrooms and R&J Plumbing was responsive and affordable.
The service was above and beyond! I sent lists of what needed to get done and everything was addressed and affordable. The plumbing work was excellent! Very neat and tidy.
If there was anything I didn't have on hand, he was prepared for it and went above and beyond to get it. He even picked up something I needed at Home Depot.
Excellent service and I can't recommend them highly enough! Thank you for the beautiful work! :) I chose to have Raul from R&J come in to do the work. I have a few requirements for contractors that I insist on.
1) they must be responsive and 2) they must be reliable about showing up within the scheduled time frame. And 3) of course, they must be competent.
Raul excelled at all three. He took care to clean up after the work was done and asked me if I wanted to keep the old parts (a few I did).
I would definitely recommend him and will contact him again if I need further plumbing services. R&J Plumbing did a really excellent job with our plumbing repairs.
They communicated well with our appointment details and showed up on-time and prepared. We had them replace a garbage disposal unit and replace parts in two leaky toilets.
They did an excellent job and finished each one quickly with no leaks or issues and each unit continues to function perfectly. We're very happy with their work and have saved their contact info and will be using them again (and referring friends and family).
Raul is very hard working, honest, and got the job done. He is an expert on plumbing and skilled at what he does.
I will go nowhere else for my plumbing needs. You pay for what you get and I will happily pay.
He fixed a major clog affecting two bathrooms . I know because another guy failed to fix it but he did.
Fast and reliable. Raul came to my place with the intent to ensure I have good sewage flow.
He was very helpful and professional. Gave me a set price and performed the task as he described.
No fuss. My water heater stopped working and r & j responded next morning and got it going again.
Technician was very professional and even called me the next day to confirm it was still working. I had a special ask of Raul.
I had a tiled in under mount sink that I wanted replaced with a drop-in/over mount stainless steel sink. Most plumbers don't want the project and charge ridiculously for the work or only willing to come and drop in a new sink.
I understood the risks - broken tiles but I didn't want to keep paying to have the sink refinished. There was one cracked tiled in the back but Raul came back and sealed it nicely.
You hardly notice the crack now. The sink and new faucet looks great.
Would totally rehire Raul. Raul went above and beyond when he ran into some drywall issues while adding a water line for my refrigerator.
He is sincere, great communicator and reliable Highly recommend Raul for any of your plumbing needs!! He was quick to respond and was very communicative while doing the job. He was very knowledgeable and kept me updated on his progress.
I will definitely be reaching out to Raul in the future! I got super lucky that out of all the plumbing companies that I got in touch with, Raul from R&J Construction Maintenance was our pick. He was the first to get back to me and gave us the best quote.
Raul responded within minutes and was able to make a professional assessment over the phone through some pictures I had sent him. Scheduling an appointment was super easy and convenient too.
Raul came over to do the job with proper PPE and ready to work. He has an amazing attitude and is truly a subject matter expert when it comes to servicing.
I was truly impressed that he was the only one who made us feel like a priority compared to other "big name" companies that promise you the same but don't deliver. Please, if you're reading this, DO NOT go with any other companies! If you are looking for your job to not just get done but get done right, then you need to call this man! It's a guarantee that you're service will get done the way you want and at the best price.
I will never do business with any other company, Raul is our guy for all future needs. Don't lose time or money elsewhere, go with Raul and you'll understand why from the moment you call! We had a small leak in a water pipe after removing old valve from it and soldering it ourselves, but we knew it had to be finished professionally thats why we reached out to R&J.
we had house inspection couple of days later and inspector said it was a really good job. Thanks to R&J for getting it done fast and not expensive at all.
We had a leaking shower head and could not fix it in on our own. We contacted Raul to help us fix this.
He was on time, which I value! He had great communication and gave us options when it came to fixing our issue. I had Raul fix a broken cartridge in our shower.
He was responsive, quick, and professional. I highly recommend him for plumbing services.
My tenants broke the shower valve and fortunately I found Raul. He responded to my yelp request immediately and came out to check the issue.
Told me what needs to be done and gave me what I felt like an honest estimate. On the day of the work, he showed up on time.
I thought it would take several hours to complete the work but he finished replacing the valve within 2 hours, which was impressive. We had to shut off the water to the entire building so his ability to work fast was a plus since everyone is working from home during the pandemic.
I would definitely recommend him and will save his numbers for the future. Raul showed up within an hour after I called and immediately got to work on a very gross plumbing problem of kitchen waste backing up through the tub.
It looked like vomit! We were worried it would flood! He quickly found the problem and went outside and cleared put the blockage. His charges were very reasonable.
We will use him again! I'd give zero stars if possible. I had requested a quote for a fireplace gas leak.
I was quoted $1000.00 flat fee rate without the company having knowledge of the specifics of the problem. Or without someone actually coming out to our home to investigate the source of the gas leak.
Multiple other companies were quoting significantly lower prices. I was advised by Raul the owner of this company via Yelp "they aren't cheap but they are good and good luck!" From a customer perspective it really seems like this company is price gauging and taking advantage of customers they know are in a vulnerable position.
Shame on you. Thanks for the well wishes though.
SDGE came out and fixed our very minor problem for FREE that you tried to overcharge $1000.00 for! GOOD LUCK to you and your company with your unethical business practice. We will never contact, nor do business with this company again.
Recommend avoiding this company unless you want to be overcharged. I sent a quote request for an issue with my kitchen sink to multiple plumbers, and Raul responded very quickly with a quote range.
After chatting with other plumbers, most of them wouldn't give me a quote but instead wanted to set up a consultation. Raul was even willing to look at a picture of my problem and give me a firm quote that was reasonable.
Not only was he responsive and reasonable, he was prompt! He came out to my house the very next day and did the work within an hour, and he filled me in on what he was doing along the way. I'll definitely be calling him back if I have any other plumbing issues in the future.
Thanks Raul! Asked Raul for an estimate for a water heater replacement and he was very communicative and prompt in scheduling and replacing my heater. Reasonably priced and friendly, would highly recommend We asked him estimate for the project and he came to the site start looking around without discussing anything and asked for $185 for estimate price.
When we said we didn't talk about price of anything yet then He started sending us blackmailing messages. Watch out for what you are dealing with! Came to address leak problem at my house.
Could not figure out what the problem is so added caulking and left. When leak was still there I called him for a re-evaluation of the issue.
Claims to be out of town for weeks. Raul does not stand by warranty of his work and will lie.
If you don't know what the issue is just admit it so clients can move on to a more qualified plumber. Providing shoddy work and taking money, and then dragging out time only exacerbate the problem and magnify water damage.
Check licenses before contracting work. Raul, After learning that I was a 100% Disabled Vietnam Veteran agreed to coming out next week and even lowered his price to accommodate my small budget.
Raul came within an hour of being contacted. He came all the way out from Chula Vista to my place in Poway.
He was polite, easy to talk to, and quick at getting my pipe clear of blockage. He had to break out the big drain cleaner and my kitchen appliances, sink and washer are running smooth once again.
I would recommend him to any and all who aren't sure whom they can trust to do the job right. Raul save the day.
I was able to schedule an appointment in a little over 24 hours to replace the Fossett that I had messed up. Very professional and on time.
Reasonably priced with fast and reliable service. Thank you again.
Raul was super fast at coming to my place and at repairing my garbage disposal. He is a very honest man, explained everything he did with detail.
Great pricing! Good and fast communication. Speaks Spanish and English Raul is a great communicator and was able to fix a bathtub issue that the first plumber I hired could not.
He will be my primary contact for all future plumbing needs. Thank you! As a maintenance coordinator for WeLease, I have found Raul Godinez to be fantastic! He is super responsive, and I have gotten feedback from our tenants that he is dependable & amazing.
I can always depend on him. I look forward to working together in resolving any plumbing issues that may come my way.
Raul at R & J Plumbing has helped me out several times this year with plumbing issues! He installed a new toilet and fixed another issue at my work and today had his colleague Jerry come to my house to fix a drain/sewer problem. They are super responsive, get the job done the first time, charge a reasonable price, and have come out same day or next day each time I've called.
Thank you both Raul and Jerry- will continue to call you as my go to moving forward! Raul took great care of me. He installed a sink faucet that I ordered off the internet.
It was a complicated install but took less than two hours and got it working great with no leaks or drips. I'll call him again next time I need similar help.
Thanks Raul! This was the best experience I've had hiring a plumber, ever. Raul quoted me the best price out of four companies.
He completed the job that day and did extra work I didn't even think of to make sure the job was done right. Full trust, will use again.
Very easy to work with. Don't hesitate, just call Raul! Raul has the best quote and service in San Diego! After we called him, he came to my place within 40 mins and fix our garbage disposal.
Very polite and kind. Raul the plumber came out to my house when I was in desperate need of a plumber .
He went above and beyond !! & im blessed to have found him on yelp. Work was clean and price was affordable.I will be using his services again and will recommend him .
We had Raul over to help troubleshoot a leaking kitchen sink. He was very responsive by text and showed up on time.
After he had left, I realized the actual faucet was leaking and he came back the same day to install a new one! I would absolutely hire him again! Raul did an amazing job unclogging our bathtub drain. He was on time, communicative and explained every step! Would highly recommend.
This guy has no idea what he is doing. do not hire him.
He messed up my bathroom which was an easy fix. I paid him $500 and then had to pay a real plumber to fix his mess.
Our kitchen sinks were backing up and so I put out a blast to plumbers on Yelp. I Raul was the first to respond and he was consistently responsive throughout our engagement.
He came out the next day and cleared the clog. He also scoped the line and determined it needed to be hydrojetted.
He came back a couple of days later to perform that service. Overall, I was very happy with Raul including his level of service, pricing, and professionalism.
I'm definitely call him back the next time something goes wrong. Thanks man! According to my tenant at the shop where he did the repair for the water heater...He was very knowledgeable.
And accurate about his service. He completed his service in a timely manor...
I would recommend him to others. If you are looking for a Capable knowledgeable honest plumber with clear communication at a great price Raul is your man.
When Heavy traffic caused him to run a little bit late he texted to let us know! He came for one plumbing issue and fixed our other concerns too! Highly recommend him. Raul was honest, quick & so easy to speak to and understand.
He was patient and his job was amazing... so nice to have hot water again!!! Raul is great! He replaced a rusted water valve under our kitchen sink.
It required a little more work cutting out some drywall to properly access and repair the pipe but he was happy to do it. The price was very reasonable and he was very efficient and professional.
I would definitely hire him again for plumbing needs! Our water heater broke and I needed to replace it with a new water heater. I contacted 4-5 plumbing companies and Raul from R&J was the first one to come in person and gave me a very reasonable quote right away.
I got 2 additional quotes in parallel the same day and I decided to go with Raul based on his responsiveness, knowledge and cost. No wonder R&J has only 5 star reviews.
Raul contacted plumbing supply companies for me and gave me 2 options for new water heater and subsequently he ordered everything that was necessary and completed the job in time. I highly recommend Raul (R&J) for all plumbing work.
Thanks Raul. We were moving out of our office building and the water hook up to the fridge kept dripping.
I contacted several plumbers to get someone fast. Raul responded almost immediately to my 9pm request.
He met me there at noon that morning and fixed the issue. He was prompt, friendly, and knowledgeable.
The line was capped in about 15 mins. I appreciated someone coming out so quickly and not being overcharged.
Thanks Raul! My shower wasn't draining so we called Raul. We got a response right away and he was able to come out the same day we called.
Raul was very knowledgeable and professional, he tested every drain in the house to make sure they were functioning properly before he left. Very happy with our service.
Raul was quick at responding to my plumbing problem and was able to fix the problem quick, my cast iron restroom pipe broke in the wall and now fixed, I really recommend Raul he gets the job done and I got tips on keeping my cast iron pipes clean Raul is friendly over the entire back-and-forth project discussions as well as providing constructive suggestions. He got the job done nicely and in a timely manner.
Overall, very satisfied with the service with reasonable cost.'''.
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