Review and analyze now for company Accolade Plumbing and provide the analysis in the discussed format for the following reviews: '''Very unprofessional, No Help at all for a business owner . I would not recommend using his services.
No stars given from me Gabe has provided several kinds of services for me over the years, including clearing out a main drain clog, replacing my faucet, and replacing my water heater with a tankless electric unit. He's consistently responsive, clear about scope of work, willing to take on challenges, fair and upfront with his prices.
He works hard and efficiently, but most importantly, I've never had to have him come back for the same problem because of his high-quality work. I was recommended Gabriel's Service a few years ago through a family member.
Since then, I have called on Gabriel to complete many new plumbing projects in our house and to correct previous plumbers/contractors mistakes in our home. Gabriel has always been friendly, courteous and above all professional.
His work is top notch, a true Master of his craft. I will continue to call on Gabriel for any future projects with complete confidence in his work.
Thanks, Pat Gabriel came to my house this time. I had 2 faucet leaks, 2 problems with toilets and a shower issue.
He was able to handle everything quickly and professionally. He even gave me advice on the garbage disposal and toilets which was extremely helpful.
I would recommend Gabriel to anyone! He is extremely knowledgeable and very professional. He would remove his shoes when coming into my home and you don't see that very often.
Jay (Gabriel) is an incredible problem solver. We have worked with him on many projects at my house built in 1939.
Jay is very easy to work with, totally professional, extremely thorough, and affordable. I give him the highest recommendation.
Trustworthy, reliable, timely and professional. These are all the ways I would describe Jay and Accolade Plumbing.
We have had Jay and his company address multiple plumbing issues at our mothers aging home. Each time Jay has completed the necessary repairs thoroughly and in short order at fair prices.
All while giving sound advice and recommendations, never up selling or using worry pressure tactics and always acting in a polite and kind manner. Thank you Jay, Accolade Plumbing will be our go to for any future needs.
DO NOT USE THIS GUY!! This guy is so shady. I reached out to him to get a quote for 2 things to get done: installing our new kitchen faucet and replacing the shut off valve.
He initially quoted me $180 + $10 for the material (aka the shut off valve). When I asked him to give me a quote to do JUST the faucet, he quoted me $190!! SHADY SHADY BUSINESS! How did he go from doing two things at that price to overcharging me to install a sink?! I called him out on it and his response was SO INCREDIBLY UNPROFESSIONAL AND RUDE! This was his response when I called him out on his SHADY PRICING: "Okay well since you don't sound serious and you keep shopping I'll clear the board and pass on your time time schedule I have other people want to schedule" He made an ASS out of himself for ASSUMING I was "shopping" around when I have every right to request a quote.
I also live Downtown in a high rise and was trying to coordinate the water shut off with my HOA. Everyone (BUT GABRIEL) knows how difficult it is dealing with HOA and getting a timely response out of them.
So I asked Gabriel to come out with the CAVEAT that I am still waiting for confirmation from HOA. I heard back from HOA and they require a 7 business day notice so I had to cancel my appt with Gabriel.
Low and behold this asshole responds that he'll never service me again. Hey Gabriel, good luck getting new customers.
I'll make sure to share this experience with all of my friends and family. Edit: Your response says it all.
Watch how this guy responds to his yelp reviews. You would trust someone like this in your home? To do honest work and not rip you off? He's blatantly lying in his response.
I can't do math? You didn't even give me your hourly pricing until AFTER I CALLED YOU OUT ON YOUR SHADY QUOTE. And 4 calls? YOU DIDN'T ANSWER ANY OF THE CALLS! How are you missing out on allllll of this work when you have time to immediately respond to a yelp review? As a paying customer, I have every right to ask for a quote and if you don't have a cancellation policy, then don't complain.
Have had him do some more work since last review, both minor and major. Snaked a bathtub and (probably wrong terminology) replaced pipes that connected to the water meter on my side that was flooding the lawn and meter area.
As always, relaxed guy and cheaper than most. Quick tips, talk price before as he is very open about it after looking at the problem.
I usually pay cash, and he usually discounts a little bit for that. Even without discount, usually way cheaper than any franchise or big business.
Only consideration, he is only one guy so if he is on a big project, he will get back to you ASAP but may not be immediate. But when he can, he has come over same day or arranged a later next day visit.
Once again... Yelp DOES NOT DISAPPOINT! After weeks of trying to track down my regular plumber to schedule a fix for my leaking shower faucet, and not hearing back, I turned to my trusted partner, Yelp.
My trusted Yelpers led me to Accolade... and to, Jay.
THANK YOU! Contacted Jay on a Thursday, sent him pics of my leaking faucet and the replacement kit I bought (on recommendation of my ex-regular plumber - we are now broken-up). Within a few minutes, he texted me back an estimate and said he could schedule me for Saturday! He just left...
Jay was super professional, respectful (HE insisted on taking off his shoes before coming into my home - nothing I require of anyone!!!), explained the situation and brought a creative solution (using some of his parts, the some of the parts I purchased). And...
he did it in the most economical way! He was also super sweet to my elderly pug who just wanted to follow him around everywhere. :) He just finished up the job.
Shower faucet works again - so excited!!! No parts left behind. No mess to clean up.
And, all for less than what I anticipated it would cost! Its almost like I was just visited by the plumber fairy - he is just THAT good! Highly recommend! Would give 10+ stars if I could!!! Thank you fellow Yelpers! It's a Saturday, Jay answers his phone on the 2nd ring, comes over within half an hour and he diagnoses where the leak is. We're thinking it's going to cost an arm and a leg to fix the problem because of where it is.
He listened to determine where the pipes were in the wall and they were exactly where he punched a hole through, which minimized the repair that will be needed on the wall. He came up with an alternative solution which works great! I'll give an update if it fails to cure the problem but I'm extremely happy with the service and savings we got using this Yelp favorite! Thanks Jay! No credit cards but well worth it! Thank-you Accolade Plumbing!! Professional, timely service.
Used Jay to troubleshoot and fix our hot water pressure. Highly recommend.
Thank you again! Incredible service. Reliable.
Awesome experience. Friday afternoon we had a plumbing problem, toilet clogged and a house full of guests.
Called local drain clearing company. They came and said the job was bigger than they could handle.
We called Accolade and described the problem to Jay. We also noticed a leak under kitch sink.
Jay assessed the situation. Clearly outlined his recommendation for repairs.
We agreed to his fair price. We told him we had a compressed window of time to make birthday dinner reservation.
He assured us he could complete the job within the 2 hour window we had available. He delivered.
He exceeded our expectations. Highly recommend him and will save his number.
He will be the first person we will call if we need help again in the future. We just moved to a new house, and we needed to get a new kitchen faucet and water filtration system installed.
I called Gabriel this morning and he happened to be on a call in University City. He and his super-cool dog were at my house within a couple of hours and he jumped right into the job.
Gabriel removed the gnarly old faucet, installed the awesome new one, and got the filter system hooked up no muss no fuss. I checked out the work afterward -- no leaks, and his plumbing was impeccably done, really gorgeous work.
And on top of that, the price was right where I was hoping it would be. Gabriel deserves all these 5-star reviews.
He's a very talented plumber and just a great guy. If I ever need plumbing services in the future, I won't bother calling ANYONE else.
Gabriel and Accolade Plumbing are #1 in San Diego! I can't say enough great things about Jay. We have used him twice so far on our condo in Mission Valley and he has always come the same day and been super helpful.
This last time he came out he was texting with my husband over the course of a half-hour to help fix the problem (and/or get more information) before he arrived. He stayed for two hours and did an extensive search for the source of our water leak coming out of some air vents in the downstairs part of the condo.
He's very reasonably priced and worth every penny. We can't recommend him enough! He will continue to be our go-to-guy until we go broke from living in San Diego and are forced to move to Oklahoma.
ha Thanks again Jay! Jay, is the best! Seriously the nicest and awesome plumber I have ever worked with! I have used him many times for big and small projects and he always does a fantastic job and so easy to work with! I can't recommend him enough; call him for any of your plumbing needs and you won't regret it! Jay came highly recommended, but our experience with him was horrible. He broke his snake in our shower drain and left it there.
Now our shower is completely unusable. He said it would cost at least $1000 for him to remove it.
On top of that, he insisted that my wife pay him $95 for the visit. We would have been much better off if we never called Accolade.
I've used Gabe for several plumbing jobs around my house. He responds quickly, is quite pleasant, and does good work.
Normally I would give Accolade a 4 or 5 star rating without a second thought. I've got kind of mixed feelings now.
Several months ago my gas hot water started leaking so I called Gabe. He was here quickly, removed the old water heater and replaced it with one he supplied.
Looks like quality work too. The problem is he charged $1,500 for this.
Looking into it after the fact, that seems to be a fair bit above what others have paid for the same thing. I don't fault Gabe, since he can charge what he wants.
I didn't get other quotes because I just wanted things fixed, and that's on me. But I will probably think twice before I call him with the next problem.
Such an amazing work from Jay! First time working with him. Called him up with a garbage disposal issue.
He squeezed me in and was here fast. He was so helpful, patient and professional.
Had bad experiences with other plumber charging me outrageous amounts for jobs that took less time and effort than what Jay did today. His price was honestly very fair and I think my problem was even more complicated than he expected but kept his word and price.
THANkS jay! You'll be hearing from me if I ever have any issues again! Jay was amazing!!! His professionalism and knowledge was impeccable. In one service, he is now our family plumber that we will consistently rely on! We just purchased our new home and the washing machine hot and cold lines were abandoned and the drain was not improperly connected to the sewage.
Within less than 3 hours he tied the lines into the water supply and the drain into the sewage. We are now able to wash our clothes in our new home thanks to Jay.
He also professionally answered our questions as well as educated us during the process on everything we asked about. We will be using him regularly as well as recommending him to friends and family! Thank you Jay! Amazing service! Jay and Accolade Plumbing was my property manager's plumbing company of choice while my wife and I were renting our house out and now that we have moved back into our house, he is ours as well! Had an issue with our pilot light on our water heater in the evening and Jay stopped by short notice to fix it in addition to showing me how to do it properly myself in case it happened again.
Good pricing and great customer service! Would highly recommend! By far the most honest, hard working plumber I've ever met! Gabe worked on my house's ancient plumbing, but also showed me ways that I can help prevent issues in the future. He was always honest and his prices were responsible.
HIGHLY HIGHLY RECOMMEND this plumber! Jay came and re-installed a sink disposal another plumber installed incorrectly. His work was efficient and reasonably priced.
I've also called him a couple of times for minor issues and instead of charging me to come to the house, he diagnosed over the phone and walked be through a simple repair. Really appreciate his skill and professionalism.
Would recommend him for all your plumbing needs. UPDATE Oct27,2016: had Gabe fix a broken toilet and leaky bathroom faucet.
Was able to squeeze me into is schedule very quickly. Excellent quality of work.
Explained the repairs in layman's term. Fantastic value for the $ and level of service/expertise.
A+++ Best plumber in San Diego. I can understand why everyone raves about Accolade Plumbing on Yelp! I needed a kitchen faucet replaced.
Tried calling another highly rated plumber on Yelp and they wanted $125/hour and couldn't schedule me for over a week. Accolade was able to come the very next day and only charged $85/hour.
Gabe was extremely professional, friendly, cleaned up after himself, and did a great job. Highly recommend!! Jay is just as amazing as everyone else says he is.
Super kind, knows his stuff, and doesn't mind taking the time to explain everything. Will definitely be using Accolade again.
I love it when Yelpers lead me out of a crisis and into a fantastic outcome! Some background. I was going to bed on a Monday night when I heard a faint hissing sound.
Walking about the bedroom I determined the sound was coming from the master bathroom. Ah hah I thought, my wife must have mistakenly left her radio turned on.
Walking into the bathroom I could see the radio was turned off and that the sound seemed to be coming from below the sink. Uh oh.
I got down on my hands and knees and could see a pinhole leak coming from the flexible water intake line to the faucet. Note - this was a main intake line and could not be shut off in the bathroom.
I unsuccessfully attempted to tape the leak such that I could leave the water on to our home. My wife was coming home later that night and it would have been nice to have water flowing.
No such luck, I needed to shut off water to the house. Tuesday morning I was desperate to find a plumber who could come to the house soon and at a reasonable price.
I called the major plumbing services who all begin at approximately $130 for house call with additional charges for parts. These major plumbing services also couldn't commit to a final bill until the plumber arrived to view the situation.
Sorting Yelp plumbing reviews by "Highest Rated" I noted Accolade Plumbing (AP). AP is owned/ operated by Gabriel "Jay" and is based centrally in Mission Valley.
Shortly after 8am Tuesday morning I phoned APs number. Jay answered the cell number and I described my situation.
Jay stated he already had two jobs ahead of me but that he thought he could be at my home by 10:30am. Wow I thought, that is terrific! Then I asked about price.
Jay stated a dollar figure which was very reasonable. I asked if that was labor or parts and labor? Jay stated that was total bill including parts and taxes! Sold!! (Side note - payment is cash only).
And then Yelpers it gets even better. Jay phones me at 9:40am and says he quickly completed his two other jobs and could be at my house by 10am if that would work for me.
Heck yes! Jay arrived at 10am. Upon shaking hands Jay immediately struck me as a courteous and trustworthy individual.
He looked at the intake line which was as I had described on the phone. I was concerned that Jay might not have this line in his van and may have to go after a correct part.
Jay put me at ease and said he stocks all common lines and valves. Sure enough, Jay walked to his van and opened the side door.
I was impressed with how neatly and organized the van interior operated as mobile stock room. Jay came back with the required line and set to work.
Within a short time Jay had removed leaking line, installed new line, cleaned space, restored water to the house and successfully tested operation with no leaks. Honestly Yelpers, I cannot thank you enough for highlighting a truly wonderful person and plumber in Accolade Plumbing! I now know who to call when faced with plumbing challenges or crisis - call Jay! I was skeptical about all the reviews.
Seemed to good to be true, but I thought I'd give it a try. I was not disappointed.
I had a leaking, old water heater in an outside shed. Jay and his apprentice came to check it out and agreed it was done (14 years old).
He estimated the cost of parts quite accurately. We went to Home Depot together, while the water heater drained, to pick out the new water heater and other parts.
Trixie the dog came along for the ride. Once back at the house he replaced the water heater and soldered the pipes.
They even answered my questions so I would understand all the functionality so I can manage it myself. The price was exactly as I would expect.
The customer service was polite and laid back. Overall as smooth as a plumbing problem can be handled.
No kidding, Jay/Gabe/Gabriel (whatever you want to call him as he says) is THE BEST! We've gone through many plumbers in San Diego. Gabe (that's what I prefer to call him since Gabriel is his real name) is the real deal.
We couldn't figure out where water was coming from at our house. There had been a wet spot by the dishwasher and a little bit of mold.
That was enough to send my husband's mind spinning. Gabe answered the phone as he was working with another client.
Apparently, he's a one man band. He doesn't have a crew.
It's just him. Amazingly, we were able to book him that same day.
He took a look at the dishwasher and put it through several tests. Looked everywhere for possible leaks.
He explained everything to me in a very professional, "non-plumber lingo" way that I could understand what's going on. And he wasn't uppity about it like some know-it-all plumber.
After testing several possibilities, he found the problem-- dishwasher had no rubber gasket to hold in the water if something got stuck in between the door. *PHEW!* It wasn't a slab leak, which was our worse fear.
Seriously a unicorn, as another Yelper described Gabe/Jay/Gabriel. You can't find an honest tradesman nowadays.
Honest, knowledgable, patient, not a snob, and affordable! We're SO keeping him as our go-to plumber. Gabe/Jay/Gabriel, keep up the great work! Jay (Gabriel) deserves every 5 Star review he has on here.
He was courteous, professional, on time and delivered stellar service. After months of dealing with contractors from hell on home renovations, it seemed we finally worked off our crappy contractor karma when we came across the reviews for Accolade Plumbing.
Jay gave me an estimate and scheduled an appointment for the same day over the phone. He was here for two hours snaking our two temperamental shower drains and installed a toilet in our newly renovated bathroom.
Jay worked quickly, was up front about unexpected issues and gave us a really awesome price for all the work he did. The drains work like new and our toilet looks great in our new bathroom! While we obviously don't hope for any further plumbing problems in the future, it's a relief to know we have such a great professional we can call to do the job quickly, properly and at a great price.
You are seriously crazy not to at least give Accolade a call! I had a leaky shower that I tried and failed to fix.. I called Accolade plumbing and Jay was able to take care and fix my leaky shower very quickly.
Turned out I had bent part of the handle sleve when I removed it and tried to replace the cartridge myself. For the service and the price they can't be beat and I'd definitely use them again and recommend them to anyone.
I left urgent messages for 2 other plumbers on Angie's List and never heard back. The following day I decided to check yelp and found Accolade Plumbing.
Like others, I was a bit skeptical based on all the positive reviews. Jay is the real deal--he showed up at my house within 20 minutes and cleared a blocked line.
He also swapped out a part on my furnace and re-lit the pilot. I hope to never have another plumbing issue, but if I do, Accolade will be my first call.
Gabriel is the BEST ever!!! He is f-ing awesome!! Totally last minute call on a Saturday night and he came over right away. We had two backed up toilets with BM up the wazoo, and he came to save the day.
he was super professional, courteous, and honest, with the best price in town. If u need a plumber in SD, call Gabriel!!! P.S.
we LOVE his puppy Trixie :) Thank you soooo much Gabe! It was 10am on Tuesday and I get a call from my tenant, our toilet tank has a huge crack in it and is leaking all over the floor. I rush home from work to assess the situation.
As we all know when you work full time your time off is valuable. Plus I had to get a new toilet installed ASAP otherwise I would have to find an alternate place for my tenant to stay that evening.
That's when I called Gabriel "Jay". I left a message and he returned my call within minutes.
I was in luck! Lucky for me he was down the street and had just finished another job. In less than 10 minutes he was at my condo and we were headed to Home Depot to select a new toilet.
I purchased it, and he was able to take it straight to my house and swap out the old toilet for the new one. Meanwhile I was able to head straight back to work.
That night my tenant was able to come home to a brand new shiny toilet. I'm so glad Gabriel was right there when I needed him.
I'm not quite sure what I would have done without him. I highly recommend and trust him.
I will definitely be calling him for any future plumbing needs! I called Accolade Plumbing this morning to have a faucet, garbage disposal and drain hooked up after I got new countertops and sinks installed. Jay was able to come out the same day and got the job done in an hour.
He made the 2:00 PM appointment right on time and texted me prior that he was on his way. Will definitely have Jay back for all my plumbing needs.
My son flushed a juice box down the toilet. I tried to snake it, didn't help.
Called Bill Howe, they tried but couldn't get it. The guy said I needed a new toilet b/c if he tried to go from the bottom he'd crack the porcelain.
I removed the toilet and pulled juice box out myself. However, the flange was rusty and beyond use.
I had trouble replacing it so I looked on Yelp and saw 42 Five Star reviews. I called and Jay is the man!! He tried to talk me through and text me with advice and asked for pics to figure it out.
When I gave up, I asked if he could come out. He came at 6pm after I got off work.
He fixed the toilet and helped me install another. It was fast, easy, professional and cheap.
I will call him EVERYTIME and recommend him to EVERYONE. What a great example of how a plumber should be -- scratch that.
A great example of a what a human being should be. I called Accolade based upon the Yelp reviews just before going out of town, having a stalled out garbage disposal.
The owner answered his phone promptly. I explained that my garbage disposal needed to be fixed or repaired.
I don't want to pull the stupid girl card -- I take pride in the fact that I can do stuff on my own, but electrical stuff is beyond for my handywoman skills. He said he didn't want me to have to pay the $75 to come out here to look at it when I might be able to fix it myself.
He very pleasantly walked me through the steps to reset it and get it moving again. It's now good as new.
There was nothing in it for him to do this other than good karma, so consider this review that dose of good karma coming right back at you. Had a blocked kitchen sink this morning, so I fired up Yelp and started calling the plumbers with the good reviews.
The first one I called did not answer, so I left a message. I then called this number and Gabe answered.
We scheduled a visit for 3 PM and he showed up on time. He was very friendly, did the job quickly and his prices were very reasonable.
He even fixed up a low pressure kitchen faucet that was going to be replaced soon. I would definitely call him again if I ever had any plumbing needs.
He is cash only for now, but that wasn't a problem for me. I'd lost my faith in the repair service industry until Jay from Accolade Plumbing came to fix a problem.
Sowed up with the right parts taking time on his own to get a special part. He figured it out from a picture I'd texted him.
I will only use him for any future plumbing services. I can't say enough about him.
Amazing service!!! Jay, Jay - he's our man, if he can't do it, no one can! Can't say enough good things about Jay. My husband and I consider him a hero.
He came the same day I called him and took on a plumbing job and charged me half the price that it would take for another plumbing company to do the same job. He's very easygoing, provides fair rates, and is just overall a good guy.
We're moving up to Oceanside and I know it will be hard to get a plumber half as decent as Jay. I would definitely recommend him for your plumbing needs! Had Jay come out last week.
He was very prompt and did a great job! I have never called a plumber before so I wasnt sure what to expect. He gave me a quote over the phone when I told him exactly what happened but when he got here and accessed the problem he actually said it was going to be less then the original quote over the phone.
He did a good job and cleaned up any drippings that occurred while he was here. I would definitely call him again if I needed a plumber.
I switched over from Absolute Plumbing to Accolade Plumbing and I'm so grateful I found them. Gabriel got me a same-day appointment, was there EARLY not just on time, fixed the issue within 40 minutes and cleaned up and was out the door.
I couldn't be more appreciative of a company that knows how to excel in great customer service. He also didn't upsell me on services that I apparently did not need, but that my previous company was pushing me to have done.
He even gave me evidence as to what he did, how he did and why he wouldn't have me do the alternative suggestion from Absolute Plumbing. Fair pricing and excellent service.
Will use for all future plumbing issues. Jay is amazing! We had a problem with our plumbing at the house and he fixed it in less than 30 minutes.
Great customer service! Hi there, I don't normally write reviews, but I had to take the time to recommend Gabriel from Accolade Plumbing. I have had several issues at my house, one was a clogged washing machine drain in the kitchen so I had to drain the wash in the kitchen sink.
He fixed it quickly and replaced parts, all for a great price! Anderson plumbing had quoted me over a thousand dollars to fix the problem. It's working perfectly.
I can now wash clothes and do dishes at the same time. Every time I call, he comes as soon as he can and fixes things for a great price, way cheaper than other plumbers out there and believe me, I've looked around.
Very knowledgeable and respectful. So happy I've found an excellent plumber.
Thank you so much :D I have used Gabe for a couple of years now. He responds right away, and knows what the problem is as soon as I describe what is happening.
He does a great job, explains everything he is doing and makes great suggestions. He is also affordable.
I will never use another plumber and recommend him to anyone with a plumbing issue. I took a risk on an independent plumber representing himself rather than a company, mainly because of the Yelp reviews.
Even though many other plumbing service companies and individuals had similar ratings or more reviews, the stories I read swayed me towards Gabe. I am so grateful to have taken a chance with Gabe as he was one if the most honest and straightforward individuals I've ever He showed great manners and sincerity; he guided me through the entire job and the knowledge I gained that day were invaluable.
I had Gabe run a waterline to my new fridge, and though typically this would be an easy DIY job, I was unfortunate enough to not have crawl space nor a fridge space adjacent to the sink wall. Gabe arrived within 20 minutes of me contacting him and provided a free estimate after crawling through my attic.
He ran a pipe from my garage through my attic, over my kitchen, into my pantry, and out to the fridge space through a hole he drilled. The job was completed the same day within a matter of a couple hours.
It was clean, professional, and the quality was outstanding. I don't Yelp much but having managed customer support for 3 years, and understanding the worth of great service and acknowledgment, I couldn't let Gabe's exceptional work go unnoticed.
The customer service was incredible and he educated me on home to prevent draining issues highly recommend I made an appointment with a competitor and they never showed. I called Jay and he was very friendly and claimed he could be there after a few other jobs.
When he arrived, he was very professional yet friendly. He quickly fixed my clogged garbage disposal- and even taught me how to use tool after giving me the wrench free of charge.
I asked a few questions about lingering plumbing issues I have- and he provided quotes and discussed options on future work that needs to be down. Jay will now be my go to plumber- honest, fair prices, and friendly man to work with.
I called Jay after multiple other plumbers had turned me done for a repair on a podium wide faucet sink. Jay agreed to come out the next day with no hesitation.
He quoted me on 2 hours before starting at a price better then the other guys I had called. He finished in just over an hour and a half.
He also was kind enough to put up with me asking all kinds of questions, with the hopes that one day I can tackle such a project. He is absolutely my go to plumber in the future.
Thanks Jay! Fast, reasonably priced, great customer service.... What more can you ask for? I fully recommend using him.....
In fact my sister will be using him from now on for all her house flipping projects. While visiting family in San Diego, my 3 year dropped a miniature tube of Play Doh down the toilet.
I'm sure we won't be invited back anytime soon! We called one plumber and they refused to provide an estimate over the phone. The landlord suggested Accolade Plumbing.
Jay provided us a basic cost to snake the toilet immediately. An hour later he showed up.
He was knowledgeable, friendly, professional and efficient. After recovering the piece, Jay also addressed a few other minor issues.
We would highly recommend his services. I was so impressed with Jay from Accolade Plumbing! Not only was he on time, he was an efficient worker.
I learned a lot from Jay, he really had our best interest when he was fixing and repairing a few things at our house. He will absolutely be our contact from now on, and I would highly recommend him to family and friends in the future.
On a non-plumbing note, Jay was incredible with our rescue dog Missy. She is a nervous girl, who now has a new friend.
We really appreciated how he treated her. Jay was really knowledgeable and helpful.
Our kitchen line was backed up and Jay was able to fix it after working on it for a few minutes. I called him in the morning and he was able to get here within a couple hours, it was great same day service.
Would highly recommend Accolade Plumbing for their professional service, timely manner, and efficiency. Will definitely save this number for any future needs.
I can't say enough good things about Accolade Plumbing/Jay. He is incredibly responsive and reliable.
I've used him for 2+ years now and am always thrilled with the response time, quality of work, cost, and he does a great job cleaning up after. I highly recommend him.
I wish I could clone him for all the other work I need done on my house. I had another sewage backup in my main line and needed it snaked ASAP--Accolade Plumbing did it fast! They were honest, efficient and relatively cheap.
Thanks Right price, fixed right. Had a leak and Jay got here in just a few minutes.
Dude was fast! And everything he did was done with the utmost professionalism. I have never had a better experience with a plumber.
I will be calling Jay whenever I have a problem from now on! After finding a puddle in our garage and wet carpet in our spare bedroom late one night, I was hesitant to find a plumber based solely on Yelp reviews. However...
My husband called Gabe early the next morning and Gabe got to our house within an hour or so. He's very nice, very affordable, and very quick at getting the job done.
As a young(er) homeowner, it's been my experience that most repair folk talk down to me and feel the need to "school me" on whatever is needing repair. Gabe answered my questions, was really respectful, and explained that the pipes in our house are just getting to the age where leaks will spring up unannounced.
Last night's leak is taking a chunk out of my pocketbook (drywall repair/replacement, etc.) but I'm saving Gabe's number so that I can have him come back and fix up a few things when I've got the extra cash. After a week of dealing with plumbing issues I finally used yelp looked up nearby plumbers Jay from Accolade Plumbing was the first one to say he could come out in less then an hour BEST WORK fast, honest, professional and reasonable prices thank you so much Jay/Accolde plumbing you will the 1st we call if we have any issues again Thank You Gabriel has been my plumber for more than 2 years.
His prices are very reasonable and he is always on time and professional. I own a salon in Mission Hills and I only trust him around our tools and equipment.
I had an emergency issue with my pipes over the weekend! scary for a single woman, i gave accolade plumbing a call and spoke with Gabe, he was here with in the hour totally calmed me down about the issue's and i am very confident to recommend him to anyone, i dont like strangers in my home, but this guy is very comforting, sweet, honest and had great eye contact, something my father always said was very important. if you find yourself in need of plumbing help, this is your guy.
D.Villarreal I have used these guys for a few years. Have had them unclog drains, fix a faucet, replace a disposal, and replace my water heater.
I've spent a lot of money with them. But, if something goes wrong with your plumbing, you have to fix it! I always feel like I get a fair deal, am told exactly what is needed, and that they do an excellent job.
Oh, they never smell bad and they always clean up before they go! If I could give Gabe 10 stars I would! He is fair, affordable, flexible, honest, and unlike many trades he treats your job as if you were his only customer. I've overseen several commercial and personal construction projects over the last 20 years and Gabe is the type of person you want on the job.
Not only is his work exemplary but he is respectful, polite, knowledgable, and he takes pride in making sure the work is done right. He brings an old school work ethic and pride to his work which results in a quality job.
I will use him for all my future plumbing needs as well as recommend him to my friends. I called to have a kitchen faucet replaced.
I left a voice mail, and never heard back. I hired someone else.
I was installing a new kitchen sink faucet and needed some help finishing the job (without leaks). I called up Gabe and scheduled an appt for 4pm.
He showed up right on time and was very friendly and helpful. He recommended replacing some corrugated supply pipes with flexible piping, answering my questions and explaining why the old supply pipes would be a problem in the future.
He needed to go to Home Depot to get some supplies but agreed to only charge me for the 1.5hr that he needed to do the job, even if the job took a little longer. Gabe completed the job quickly and his rates are reasonable (unlike some of the other plumbers out there).
I would definitely recommend him and I will have him come back to replace the corrugated supply pipes that are in the bathrooms. Called after finding a leak at my house...left a voicemail,with home phone number and mobile on it...nothing!!!no return call..not impressed.
Jay is the BEST. He knows what he's doing and gets it done in a no nonsense way.
The previous tenant in my home is a plumber, so my landlord likes to use him since he knows the house. That plumber told me he was never able to fix the running toilet while he lived here and to tighten the faucet of my bathroom sink would be a big job, requiring him to take the whole thing apart.
He had already done a shoddy job replacing the shower knobs, so when I had a sink job, I decided to look elsewhere and found Jay. He came out to remove an outdoor iron sink, moved it by himself, and got it done quickly.
Then he fixed the sink in the no time (without taking the whole thing apart), and stopped the toilet from running in a snap. I didn't feel jerked around or milked for money.
Plus, he is a good guy who I feel safe having in my home as a woman living alone. I HIGHLY recommend him! Another very successful visit by Accolade plumbing.
A previous plumber (only called because Jay was booked at the time) snaked the drain for two hours, left a horrible mess, and accomplished nothing but clogging the drain further. Accolade took one look at it, described the problem, was patient while we got a hold of the landlord, then fixed it in half of the allotted time--not to mention he didn't leave a huge mess.
After he left, my husband looked at me and said, "Now I see why he is the only plumber you want to use." Efficient, polite, professional...just as before. This was my second experience with Gabe and nothing changed...he is amazing.
I had a leak in the hot water line, this time going to my bathtub. I called Gabe at 9am on a Saturday, he was out within an hour.
He had it fixed within 40min. I wish all businesses took the same level of pride that Gabe does.
The level of service he provides is second to none. Jay is skilled, reliable and has a great attitude.
He takes pride in his work and does a great job. I highly recommend him.
Second time we used Gabe - first time was a 5 star review. This time hired him for a sudden water leak behind a wall.
Overall pretty good experience, but a few small issues that did not earn a 5 star review this time. Gabe responded quickly, is an overall nice guy, and seems to know his stuff (good diagnosis skills), has good pricing, but he is somewhat rough around the edges in people skills.
RESULT - $347 - to open walls inside house and diagnose and repair drainage pipe that was leaking. Good diagnosis skills.
Also Gabe graciously took a quick look and fixed a kitchen faucet issue. ISSUES: 1) Gabe almost recommended we pull entire marble cabinet out by hiring another company to pull it out - but I suggested we first try to open the walls a little and see if he could fix it.
2) Did not tell me ahead of time we had to hire a separate drywall repair person, so this added to the overall cost and was a surprise. 3) Scared me how he pounded and shook the pipes to remove them, in my mind risking more damage.
I am not a plumber, but I wondered if there was a more delicate way to remove the pipes, without risking further damage. 4) Always brings dog with him (dog pooped on our front lawn, which Gabe cleaned up when I told him about it).
We like dogs, but it is odd for any professional to bring a pet with them. And he seemed a little distracted by having the dog with him.
RECOMMENDATION - we would recommend and hire Gabe again. We would just be more cautious about asking what exactly was included and what skills he has related to the ENTIRE job (cabinet removal, dry wall, etc.), to make sure we were on the same page going in.
I called because of a clog. Jay responded right away and was available that day.
He communicated quickly by text. He was not just on time - he was early.
He solved the problem right away, gave me some tips, and was in and out quickly for the reasonable pre-agreed price. Jay was respectful, clean, and a pleasure to work with and I am saving Accolade's number in my phone for the next time I need help with plumbing.
You should too! Someone who truly takes pride in their job. I had a drainage issue with my kitchen sink (due mostly to the building's old and incompetent plumbing system).
As soon as he came into my house he reviewed the problem and got to work right away. Something that seemed simple at first turned into a 2 hours and a half+ job.
Jay was focusing simply on getting my problem fixed- a very challenging issue because it concerned the whole complex not just my unit. He was not concerned with how much time he was already in my house- he wanted to resolve the problem...
and he did a great job! Never out to see how much money he can get out of you like others, and his expertise and kindness are the reason I would never hire another plumber. HIGHLY RECOMMENDED!! Gabe came over last minute on a holiday and not only unplugged the kitchen sink but quickly fixed a pipe in the sink that was leaking.
He also gave me useful information on what foods will clog the sink, the proper way to use the disposal, a great trick for easily cleaning the disposal! Fast, professional, affordable. All you can ask for...
Straight Shooter. Jay installed dishwasher, disposal, and new faucet at my house last week.
He determined that the existing drain pipe under the sink was too high and would need to be moved down to work correctly. I think a lot of plumbers would have just installed it incorrectly and then let a problem slowly develop over time.
Jay made a 2nd trip to my house to make sure everything was done the right way. I can tell that quality is real important to him and he does his trade the right way.
Fair pricing too. I had an issue with the hot water pressure in one of my showers.
I figured it would either be a clog in the shower cartridge or debris in the hot water line. I always like doing things myself if I can, so I tried taking apart the control lever to access the cartridge.
However it was heavily corroded and I ended up snapping the shower lever. The chrome sleeve around the shower cartridge was also corroded.
After several attempts of trying to remove this sleeve to access the cartridge I decided to throw in the towel. I didn't want to accidentally damage the shower valve as well which would have made life a lot more miserable.
I gave Jay a call and sent him some pictures of what was going on. He saw that I might be able to take care of this myself and basically coached me through the situation.
He gave solid expert advice, I did as he suggested and voila I was able to remove the chrome sleeve and complete the project! If I ever run into any major plumbing issues, I'd definitely give Jay a ring to perform the repairs and would recommend him to anyone in need of a plumber! My crazy contractor was using my garage sink as a "slop sink". I know this will be a shock, but it got fully backed up which meant no clean clothes.
Called Accolade and Gabriel came over very fast. I always say I love pros, and this guy is a pro.
He was fast showed me the issue and fixed it fast. I would highly recommend this company when you need a plumber.
They are great. Great experience and will be sure to use them again in the future.
Very responsive to my initial inquiry and Gabriel exceeded my expectations from start to finish. He educated me about the problem and how to prevent it.
Was very efficient and was here exactly when he said he would be. Very considerate and high integrity.
Jay is honest, reliable, extremely knowledgable and a consummate professional. Best plumber in San Diego.
P.S. His sidekick, Trixie, was the sweetest dog ever --- rest in peace.
Gabriel just left, having fixed a clogged toilet and a toilet which used to run every few hours. The last time he came, he totally rebuilt a toilet in the master bedroom, which had been running for years and which no one else could fix.
That toilet has continued to work perfectly for some time now. Gabriel is THE BEST PLUMBER I have ever used.
He takes off his shoes before entering the house; he works quietly and efficiently; he explains the problem and how he plans to fix it; then he explains how to avoid the same thing from happening in the future; and his work is excellent. I can't recommend him highly enough.
I live in LJ, and there might be closer options, but I will never call another plumber. Jay was GREAT....
First time customer and will continue to call him. Had a toilet problem in the salon and he got here in within 20 minutes.
Excellent customer service and knowledgeable. Jay was professional, extremely efficient, cleaned up the area well and all around nice guy.
I couldn't recommend him more. Jay is the most honest and professional plumber you will meet.
He is timely, honest, provides the best recommendation and is extremely reasonable and knowledgeable. I have recommended him to 3 different families already and will continue to do so!'''.
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