Review and analyze now for company Collins Pacific Plumbing and provide the analysis in the discussed format for the following reviews: '''nice guy, nice. The tech named matt is a pretty good guy who talks really cool stuff while doing the work.
And the work is done well. We chose Collins due to their excellent, competitive pricing and positive experience with a previous tankless water heater installation.
This time, we were lucky enough to work with a veteran technician named Jordan. Jordan and his team went above and beyond, providing detailed instructions on maintaining our new system and even offering helpful tips for cleaning our existing tankless unit.
The entire service was professional, responsive, and attentive. Jordan's pride in his work was evident in the clean and visually appealing installation.
We were impressed with his communication and dedication to ensuring a top-notch job. Great service.
Very polite and punctual. Very neat work as well.
It was a multi-day project and each evening they left the house safe and usable. Great customer service.
Technician, Brayan arrived on time.. He was very respectful, communicated well & professional throughout the service.
Our hose bib needed to be replaced and he explained all of that and took his time. We paid $278 & I appreciate his time and would recommend this company for any plumbing needs! Sean was great! Very knowledgeable, was extremely friendly, and honest about their prices and services.
Professional through and through. Would recommend them to anyone in the San Diego Area! Highly recommend!!! +++ Would hire again - easy communication, timely, reasonably priced and did a great job replacing our broken garbage disposal.
Professional, honest and quick to respond. Gilbert took care of us.
Replaced supply lines, angle valves and bathroom faucets. They let me buy my own and they installed for reasonable price.
John was amazing! When we originally were looking for somebody to put in a gas line to our kitchen, they came out to give us a quote and we're very professional. They followed up with us and we're able to work with a time that we were available to come to the house and install the gas line.
It only took them around an hour and a half to do so and the set up looks great. Turns out that John was literally our neighbor up the street.
So grateful to support a business and company within the hometown. Thank you! I'll tell you about my experience.
Draw your own conclusions. Mine are reflected in the one star rating.
I manage apartment buildings. My handyman happens to be a licensed plumber.
There was a major plumbing problem with one of my units while I was traveling during August 2022. My handyman essentially served as my eyes and ears as he navigated the problem, bringing in Collins, his regular employer at that time, owing to the size, scale and equipment needs of the job.
Job was eventually successfully resolved. Cut to October 2023, we received a Collins invoice for the first time, 14 months later, coupled with some not so subtle threats of collection action if we did not pay up promptly.
I explained that that was the first we had seen their invoice and of course we were never contacted prior to 10/2023 to be alerted that payment was even overdue. We are in fact scrupulously prompt payers.
Details were somewhat sketchy to me owing to the 14 month lag and the fact that I wasn't onsite during the project to begin with. When I consulted my handyman as to the legitimacy of the charges, he pointed out 2.5 hours billed for the services of former colleague whose task it was, we are told, to verify or to try again to penetrate a drain line my handyman had already deemed impassable.
Ok. I can understand a second opinion, but 2.5 hours worth, at $105 per hour, after your own skilled plumber has deemed the line impassable? This along with the 14 month billing lag leave me a bit dubious.
In the interest of full disclosure, my handyman parted ways less than amicably with Collins. With that said, the handyman is as honest a tradesman as I have ever worked with.
Made my case Collins and they were as unmoved as I am unhappy at the questionable $262.50 charge demanded 14 months after the fact. Okay.
I agreed to pay the invoice as written but while I'm not convinced I will most assuredly not be fooled again. Approach Collins with caution.
Update: Justin from Five Star Plumbing suggested I call his drain guy "Anthony Carlson", you can find them both listed on Yelp. Anthony looked at our toilet and said that right away he noticed the mineral deposits on the inside of the toilet.
It was plugging up the jet hole that pushed water into the toilet at every flush. He scraped it away and my toilet is now flushing.
It was a simple and affordable fix. He also gave us tips on how to prevent the issue from recurring.
That same day, Collins Pacific Plumbing sent me a Yelp message stating they wanted to send someone out to fix my toilet again. I told them it was fixed by another plumber and there was no leak or any other issue with my toilet as their plumber had fear mongered and charged us $245 for a wax ring replacement and $86.40 to auger my toilet.
He lied on the invoice stating that he was able to get the toilet flushing on its own but not consistently. Then he suggested we replace the toilet for an additional $350.The Collins plumber also wanted to do a "walk around" and went into our garage.
It was odd and made us feel uncomfortable because the toilet is in the bathroom why does he need to see our garage?? I asked them for a refund and now I get no response. They are a scam.
Stay away. Any seasoned plumber would know the easy fix, so the plumber knew exactly what he was doing to make the most money he could from the clueless customers that we were.
Call Anthony Carlson for drain issues and Justin for plumbing. These guys are honest.
I reached out to get a Faucet installed and get new Angle stops and they were great, responsive and friendly. Would recommend! The water in my backyard cannot shut down and kept splashing water.
I've been calling for every emergency plumbing service that I found online but no one responded because it was Sunday evening. I was panicking because the water has been splashing for an hour and it's getting more and more.
My backyard has started to turn into a mud garden. Thankfully, Russell responded to my text and gave me some advice on how to shut down the regulator valve first.
He apologized for not being able to pick up my call but has been patiently replying to my text. After the water was successfully shut down, he gave me the option for waiting until tomorrow (Monday) for him to fix the spigot at normal hour rate as compared to emergency charge on Sunday evening.
I did not engage service with him because my husband managed to replace the spigot after water was shut down. I was really grateful that Russell was so attentive despite it was already after his business operation hours.
I'm keeping his number for future use, for sure! And would highly recommend it to everyone! Fast, courteous and quality service to address our gas pipe issue. Fixed within a few hours.
Great sevice We used Collins 2 years ago when we needed a toilet replaced. 2 years later we had a minor issue with the water level.
Tech came out and was able to adjust water quickly and easily. The bill seemed high for a simple repair but Aaron (service manager) worked with me to reach an equitable solution.
Companies that listen and work with you are invaluable to me. We will continue to use and recommend Collins to everyone we know! Steve Ruegsegger Collins Pacific Plumbing saved our Thanksgiving! On the afternoon before Thanksgiving I was in the kitchen, preparing for tomorrow's feast, when I noticed the sink was backing up so I turned on the garbage disposal.
My husband screamed from the other room "Stop!" A bunch of icky dirty water was coming up out of the drains in the master bathroom sinks I immediately called Collins Pacific Plumbing. They were at my front door within an hour.
They diagnosed and fixed the problem right away and I was able to get right back to preparing for Thanksgiving. Today I am thankful for my family and friends and Collins Pacific Plumbing! Happy Thanksgiving Everyone! Mike from Collins Pacific came to diagnose a problem I was having with my plumbing.
He was very thorough, personable, professional and honest. I will definitely call Collins again for any future plumbing problems.
James was the most helpful for finding the source of our leak. He went above and beyond to make sure our concerns were met.
Would highly recommend Collin's pacific plumbing to friends and family. We are very happy to have worked with Colin Pacific plumbing.
It is one of the few company that is willing to provide a quote on our project on Yelp. Its pricing was fair and reasonable.
Russell and Drew were very responsive, answering all my questions. The Plumber, Mike, was friendly, knowledgeable and efficient.
We were initially concerned about possible mess with replacing two Toto skirted toilets. However, Mike was very efficient and competent.
The installation went smoothly and quickly. Mike, cleaned up everything without any mess or damage.
They honored the quoted price even though the project might have been slightly more complicated than quoted. We would recommend this company highly.
Excellent customer service .Knowledgeable, friendly and efficient repair person arrived on time and was able to complete the repair to my satisfaction. I had Collins Pacific Plumbing replace the toilet flanges and angle stops for two toilets.
I also asked the tech to change the fill and flush valves on one of toilets since they were old and the toilet is mounted under the counter so you really need to remove the tank to get to the valves. It makes sense to replace the valves at same time you do the flange.
Of course the plumber only replaced the fill valve. When I asked about the flush valve he said I wasn't clear that I asked for that to be replaced.
The next day the toilet kept running water after a flush and they came back and there was an issue with the flush valve gasket dislodging. The toilet cover is hard to remove since it's jammed under the counter but there were able to take it out.
Collins wanted to charge me $120 to replace the gasket which is cost about $2 at Home Depot. If Collins had done the job right to begin with, I wouldn't have this lingering issue.
Collins wasn't cheap to begin with but less expensive than the bigger plumbing companies. Although at least the bigger companies do a better job based on my past experiences.
I replaced the flush valve gasket myself but the black rubber tank to toilet gasket also needs to be replaced but requires the tank to be removed which is a bigger hassle so will wait on that. I could probably do that myself, but then there would not be any purpose to ask a plumber.
If there are any issues in the future, I will NOT use or recommend Collins Pacific Plumbing. Mike did an amazing job! Collins Pacific always responds quickly and are very efficient.
Highly recommend I discovered a leak at my water meter box near the street and looked online for rough estimates. My issue seemed very clear, there was a visible leak inside the box, past the meter.
I could hear and feel the leak. Let me tell you, there was no shortage of companies that tried to scare me into paying outrageous prices.
Collins Pacific Plumbing were the only ones that actually listened to what the problem was and provided a realistic and fair estimate. My technician was Gilbert and he arrived and provided a in person quote.
He was upfront and honest and his quote was very fair and competitive. I had other in person quotes and some of these companies are trying to take advantage of people.
I appreciate Collins Plumbing and Gilbert for being honest and straight up. Gilbert was very personable and explained the whole process.
The job was documented with photos and he explained exactly what he did to repair everything. The process was super smooth and my issue is now resolved.
Gilbert even covered up my landscaping when he had to dig a small hole. It was a nice touch.
Collins Plumbing has earned my business for any future work at my home! Had them come out and flush our tankless water heater. Tech was on time, professional and friendly.
Would use them again for any plumbing needs. Gilbert and Adam did a reroute for us recently.
They were friendly, communicative, and professional. Pricing is very competitive.
Will recommend them and CPP to friends and family that need a reliable plumber. Collin's Pacific was very timely in their response and were able to take care of the leaks under our sink.
Jordan explained what he was doing, was efficient, and kept things clean. Thank you for you help! If you need a plumber CALL COLLINS PACIFIC! I've used them for two jobs so far and both times I've been highly impressed.
Both times I had Gilbert as my technician. For one, he was responsive and thorough with what was happening.
Second he was upfront with everything that was going on and what was needed, and he even told me what he would do if it was his own home, which helped immensely. For the second job I communicated before with Drew who was on top of it all - and was also super professional.
I'm very happy and I HIGHLY recommend you utilize this company!! Five huge stars! $480 to replace a wax ring on a toilet??!! Talk about price gauging!! That's absurd! Buyer beware! Avoid at all cost (no pun intended) !! Great job today guys! Bryan was honest, efficient and a pleasure to work with. He completed the job under the bid price and is working up a quote for additional repairs we need.
It's nice to find an honest plumber these days!! I had an emergency with sewer water backing up into my bathtub back in November 2022. It was absolutely disgusting.
Based on other good reviews, I called Collins Pacific Plumbing and they scheduled a technician visit for that afternoon. Jose Rivera came by.
He snaked the outside drain and provided the camera visual of the condition of my main drain to the street. He was incredibly patient, informative, respectful with me.
He was VERY diligent with the work. It's been 3 months since his visit and we have not had the issue resurface (pun intended).
A friend asked for a plumber recommendation to day which reminded me to write this SUPER deserving review for Jose, who is nothing short of a SUPERSTAR. THANK YOU JOSE!!! And sorry it took me this long to write the review that I said I would about you! Their estimated cost too high for a small job.
They was good in providing the guidance for the job but after that their quote for the job is too high. Replaced gas line valve and replaced corroded water heater lines.
Quality work. Jose did a great job! We initially used Collins Pacific Plumbing a few years ago for a big remodel job for our home.
They were very reliable and were competitive in their pricing. I am impressed by their professionalism and response time, as we had a few other plumbing issues in the past year where they fit us in quickly and didn't overcharge.
Some of the other local companies we have dealt with for plumbing repairs, were not ethical. With Collins, you know how much you're going to have to pay, and they stand behind their work.
My second experience with Collins. I had a leak in my shower valve and needed immediate service.
Russell, the dispatcher is super friendly and easy to schedule with. He explains everything that is needed up front so there a no surprises.
He was able to schedule service for me asap. Shoutout to Russell.
Jose, the plumber came out and showed up exactly as scheduled. He brought all the material that was needed for the replacement so no time wasted going back and forth between warehouses.
He evaluated the shower and explained to me what he was going to do. Again, another super friendly staff.
He was efficient and thorough with the job. He finished 2 hours earlier than expected which is always a plus.
Shoutout to Jose. Collins is by far the best I've worked with! Thank you! Good people.
Good work. Good prices.
Flexible schedules. I had a leak in the main line from the meter to my house.
They replaced the line in a reasonable timeframe at a reasonable price. Gilbert provided excellent service and communication of what the scale of work would be for repairing our outdated HVAC system.
We have used Collins Pacific for two other plumbing jobs and were pleased with the outcome. The work is done quickly and photos are provided along with the estimate before making a decision.
I feel the pricing is on the high side of multiple bids, however, we are satisfied. This place is great.
I had a plumbing issue I was really worried about, and needed fix asap. I was provided a quote and scheduled appointment very quickly.
The plumber that was sent over Francisco. He was great and very knowledgeable.
They made everything look quick, and easy. The final cost of the service was very reasonable.
I will continue to use Collins Pacific for any plumbing needs. I will also not hesitate to recommend them to family and friends.
Hired them to install three toilets on the first floor in a 2016 house; an easy job. They did a fine job.
Only about 2.5 hours for two plumbers. They did show up an hour late which was a bit of an issue since they requested to start at 7 am.
I had all my tenants up and ready for them at 7 and then they didn't show until 8 am. I would say the value for the $ amount was good especially compared to other companies that bid, but not great for an easy job.
Had a horrible sound from our hot water heater but no leak. Collins was very prompt and came even earlier than expected.
Nice gentlemen, explained all details and finished as promised. Didn't need a new hot water heater just a valve replacement and he did a great job! Highly recommend this company.
The price was very reasonable and was not over charged even though it was a Saturday. Thank you Collins Pacific Plumbing, you were wonderful and I won't hesitate to call you again as needed.
Collins Pacific Plumbing did a great job for our pipe reroute. Very responsive to both Yelp messages and emails.
Excellent custimer service and workmanship! Highly recimmend Collins Pacific Plumbing. Jose patiently answered all my questions and explained everything thoroughly.
Trustworthy. Very good work on some basic water heater maintenance with the anode rod that one of the big name plumbers couldn't get done.
The water heater was only three years old, and the big name plumbers wanted to upsell me on a tankless and a new softener instead of simply maintaining the heater anode. Didn't pass the smell test, so I followed the high reviews to Collins Pacific.
Russell was easy to work with on scheduling, and the tech James was really knowledgable on the systems and knew how to get it done. Sure enough it was an easy maintenance thing, and of course the nipple wasn't frozen in place like the big name plumbers said.
I like how James and Russell were open to talking through the issues and making a path forward. I'll continue to use them for my rental house maintenance and I've recommended them to a neighbor.
I need to install a new gas line, Mike and his son did a great job at a reasonable price! Thank you to Collins Pacific for responding quickly, for being transparent, for friendly and courteous service, and for being a great value. After an unexpected leak in our house, Collins Pacific was helpful from the first phone call with Drew.
We're so pleased to have finally found a plumber that we feel confident in without breaking the bank. I highly recommend them (and already have!)! Really responsive.
James did a great job with the work and communicating what was being done and talking me through the mechanics and what might be causing any problems while not being salesy. Needed to get the washer intake connections replaced due to corrosion.
Collins Pacific was the first company to call me back, gave me an estimate for the work over the phone (I texted some photos), and after calling around, was the first company that could get a plumber to my house. James called before arriving earlier than our scheduled appointment, asked a few questions, and discussed all the work to be done.
He give me an idea of common problems we may run into and what that would mean for timing/ costs on repairs, and asked permission before shutting off the water (we have a toddler, so confirmation beforehand was amazing). James did high quality work quickly, replacing both water valves and the shower cartridge upstairs.
The shower upstairs works better than it has in the 7 years we've owned this place (and we've replaced that cartridge twice before) and the washer connections look and work great. Even better, it was all done in less than an hour for the price I was initially quoted on the phone.
I can't recommend them highly enough. Wow! Oliver did such an amazing job! He worked fast and explained everything very clearly.
The prices were really competitive and great. I am really impressed with the service, the knowledge, and the quick response time!! I highly recommend this company.
I switched from a 50 gallon water heater to a tankless gas system. They were able to switch everything up immediately and fixed a few other plumbing concerns.
Their prices and quality are very reasonable! We called Aaron of Collins Pacific Plumbing and we were very happy with his work. We had had a few other plumbing companies come out to evaluate the work, and he was the only one to suggest consolidating our two jobs by digging one hole! He helped us save a lot of money and we felt very good about hiring him.
He was friendly and responsive and able to begin our job quickly. He sent an estimate that turned out to be exactly right and completed the work seamlessly.
He sent photos of the completed work. We plan to use Collins Pacific for any future plumbing needs we have! No hesitation in recommending Collins Pacific! These guys are trustworthy.
They're quick to respond and do honest work. I had Bill Howe come by for an assessment and the repair man seemed confused and didn't seem like he knew what he was talking about and was charging me $500.
I wanted a second opinion. I scheduled Collins Pacific Plumbing to come over for an assessment.
They were quick to come through, assess, and fix the problem in less than :30 mins. My pipes were howling every time I used any water appliances at my home and now nothing but quiet.
Thanks Jose! Great job and will definitely be using these guys in in the future again. On time, communicates well, went beyond expectations and cleaned up the space afterward.
Jose arrived on time and brought a new water heater and pressure regulator. He installed them both and cleaned up well afterward .
I'm very pleased! Pretty pricey option for rental properties maintenance. However they are responsive and easy to communicate with.
On time, courteous, worked efficiently to temporarily install our toilet during demo work. I highly recommend this company for plumbing needs.
Responded quickly. Work was excellent & professional.
I've used other plumbers recently, but Collins Pacific is now my "go to" plumbers. This company is super helpful and amazing service.
I got a heater tank issue and called them They came next day and did the very quick job Anyway amazing!! Shower/Tub Diverter spout replacement - Years of hard water deposits made taking a satisfying shower a challenge. Pulling on the diverter resulted in little of the water reaching the shower head.
Even though it was end of the business day, Collins Pacific was able to schedule an early next day appointment. Tech.
Jose arrived on time and within an hour had replaced the problem spout. Thank you!! I very much enjoyed the professional plumbing service today when our bath tube drainage was worn out! The whole process was professional! Great service before and after.
We highly recommend. Mike is very knowledgeable and brings solutions to a problem.
Gilbert arrived on time, provided some very useful advice and completed the job efficiently. He was very respectful of our home and a pleasant person to talk to.
Collins were not the cheapest, but their excellent reputation on Yelp is well-deserved. I chose Collins Pacific Plumbing to install some new fixtures.
While Collins wasn't the cheapest, I chose them because I felt that the estimator asked the best questions to determine the right level of effort and skillsets. They were able to come out quickly, and I was impressed with the competency and the professionalism of Jose and Gilbert.
They worked clean, putting on shoe covers before they entered the house and asking us questions along the way about various decisions to be made. They would also provide input, providing their view on the right way, which was helpful.
Hired them for a tankless water heater flush. Gilbert was super friendly and professional.
No nonsense work - took the time to show me the before and after of the job (and why you really need to flush these things regularly!) Collins Pacific Plumbing has done many jobs at my home. Today, Mike came on time as scheduled and quickly replaced my toilet leaving everything clean and in order.
While walking by my guest bath he found a leak. He happily replaced my supply line saving me from a future plumbing emergency.
Im thankful for the thorough, excellent work of the Collins pacific plumbing technicians. They are A+ in plumbing.
My home's overhead plumbing sprung a leak and we had a reservoir of water in the ceiling dripping down the walls and outside. First people I called was Collins who came out and although they are not water damage restoration or drying experts, they did everything They could to help.
They also thankfully knew their limitations and did not cause any damage to the house by cutting into the wall because we had asbestos we found out about later, and it ended up being a $50,000 project that needed to be handled with my insurance company but we didn't know that and Collins came out twice , two work trucks, to try to Assess our needs and after all that work, in the end, charged us nothing. And recommended the company we did end up hiring to help.
That in my book is wonderful service. If I have plumbing needs--, normal plumbing needs like most people have-- I will definitely call Collins again.
Quick, fast, and competitive pricing. I had a huge Leak from my plumbing and Aaron was very quick sending someone out to verify the issue and get it resolved.
I've worked with Ralph, the plumber, to replace my faucets, broken valves, sink replacement and a few other items. Reasonably priced and great service! Highly recommend! Amazing customer service and work! We had leakage around the base of our toilet.
Mike promptly came the morning we called and even took the time to answer our questions and explain things to us. Strongly recommend and will be using this company again for future plumbing issues! Very honest company, won't sell you things you don't need .top notch techs! My new and only company I will ever use!!! Replaced dishwasher valve under sink and washing machine hot/cold water valves.
Looks great. Came on time.
Polite and professional service. Couldn't ask for more.
As far as I can tell the new dishwasher and washing machine are going to hookup to these new valves just fine. Thank you Aaron and Russell for the easy scheduling and price quote, and Gilbert for your hard work! This business is amazing replied to me within 3 minutes quick conversation was at my house in 30 minutes Gilbert changed out my spigot replace my hoses put everything back together and was on his way...
the whole process took under an hour very reasonable price compared to the $500 estimate I got from another business just to change the spigot... These guys were fair reliable on time and communicated.
Why can't more businesses be like this?? ... thank you Gilbert and Aaron James was a total professional.
Called me to let me know he was going to run a little late, wore a mask and ask permission for everything, explained everything and got the job done efficiently. He even cleaned the area after he was done.
He then went out of his way to answer some questions which I very much appreciated. Highly recommend.
We just moved in to our new home and wanted to install a natural gas grill and didn't know where to start! Aaron A. was very helpful, patient and responsive throughout the consultation and booking process.
Jordan C. came out today to install it and we are very happy with his service and expertise! He let us know about time delays (prior task ran long) and installed the grill to the gas line with care.
Definitely recommend them and will book with them again in the future!! Excellent and was very impressed with Jose end-to-end from assessment to explanation to resolution. Very impressed with how they are dealing with COVID and the steps they took to interact in a safe way.
Jose left the place very clean and was efficient ! The experience has been consistent and will hire them again and again. Thank you for the prompt service from easy scheduling and quote from Aaron to resolution from Jose.
When trying to install a new bathtub spout, the copper pipe broke. I reached out to Collins Pacific Plumbing, Inc.
and Aaron helped me out. We got on a call the morning after I initially reached out, spoke about the issue, and set up an appointment for that afternoon.
Gilbert arrived, we went over the plan of action, and he got to work. After the access hole was cut and the pipe was repaired, we discussed installing the new drain and overflow covers I bought (and what that would cost) and he was able to that as well! Pricing was great and clear, and they offer a military discount.
Overall, I'm glad I chose to trust this company with this issue. Punctual, professional, and reasonably priced.
Thank you! Plumber came out first thing in the morning and got our kitchen sink clog cleared. Plumber was very helpful and efficient.
Definitely would call again if I ever have other plumbing needs. Contacted Collins because of a back flow problem and they responded in a very timely manner.
Michael was our technician, he was amazing and very knowledgable. I strongly recommend using Collins Pacific plumbing for any of your needs.
They are fair with price, availability, and they actually cared about your problem. Would use again.
Had a great experience with Jordan from Collins Pacific plumbing. He replaced our water heater and brought it up to code.
Helped me choose a shower head and came back to install. He even fixed a leaky hose spigot he noticed without charge.
Really appreciate his courteous manner and work ethic. Collins was quick to respond, great with explaining the process, prompt on service repair and did a great job for an urgent unexpected call from SDGE.
I will certainly be calling Collins again for any regular maintenance needs as well. Very professional, responsive, knowledgeable and clean! Thank you Aaron , Russell & Alex!!! Their service is good and also the price is fair compared to other, they seem not playing game with customers and give the fair quote right away.
I am a bit sad to give them this rating, but ultimately they caused a lot of damage that could have been prevented. They came to unclog my sink and punctured the copper pipe, which caused a flood in the basement and in my unit.
They had to cut the drywall to fix it and ultimately a $300 job became a $700 job when taking into account fixing the drywall and extra time they spent at my place. I am not a plumber and they knew that copper pipes could be damaged when using a snake.
They never asked what type of pipes my condo has and never told me that puncturing a hole in the pipe is a common issue. I was informed about that after the job.
The guys were fast and fixed everything, there are no more leaks, but I would prefer to be informed of possible issues before they started the job. Called and spoke to a rep, had me send in pictures of my leak, then never got back to me.
Called back in at just after 3pm, and was told they were closed. Top notch customer service from the two gentlemen who cam to replace my water heater.
They were knowledgeable, thorough, courteous and took the time to explain the service and what to expect with the new heater.'''.
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