Perry Plumbing & Pipelining

Overall, the reviews for Perry Plumbing & Pipelining reflect a blend of positive experiences with some negative feedback, providing a comprehensive view of customer sentiment.Positive Technical Expertise and Work Quality: A significant number of reviews commended the technicians for their professionalism and technical ability. Customers frequently mentioned specific technicians such as Isaiah, Bra... Read more

Overall, the reviews for Perry Plumbing & Pipelining reflect a blend of positive experiences with some negative feedback, providing a comprehensive view of customer sentiment.Positive Technical Expertise and Work Quality: A significant number of reviews commended the technicians for their professionalism and technical ability. Customers frequently mentioned specific technicians such as Isaiah, Brandon, Efrain, Jackson, and Luis, praising their skills in diagnosing and effectively resolving plumbing issues. The ability to tackle complex jobs, particularly involving older plumbing infrastructure, was also highlighted.Excellent Communication and Transparency: Many customers lauded the company's transparent practices concerning pricing and project timelines. Reviewers appreciated that the technicians communicated effectively throughout the process, ensuring that customers were informed every step of the way. This aspect contributed to a feeling of trust and reliability in their services.Customer Service Experiences: While the majority of reviews were positive regarding customer service, some negative experiences were noted. Instances of poor communication regarding appointments, unexpected price hikes, and mixed reviews about the promptness of responses were recorded. A few customers expressed frustration over high service costs compared to competitors and indicated dissatisfaction with how some situations were handled by customer service representatives.Handling of Emergency Situations: Multiple reviewers mentioned the efficiency with which Perry Plumbing handled urgent requests. The promptness in response to emergency plumbing needs, particularly after-hours situations, was a consistent theme. Many customers felt relieved by the swift resolution of their plumbing emergencies.Pricing Concerns: Pricing emerged as a notable point of contention among reviewers. Several customers felt that the costs for certain services were excessively high and not clearly communicated upfront. A few reviewers suggested that the disparity in pricing compared to competitors raised concerns about the company Read less