Overview of Company Customer Sentiment Analysis in January
Delta Mechanical has garnered a mix of sentiments from customer reviews in the past month, with experiences ranging from exceptional service to significant dissatisfaction. Many customers praised the professionalism and skills of individual technicians, often mentioning their punctuality, thoroughness, and customer-friendly approaches. However, several reviews highlighted issues with scheduling, c... Read more
Delta Mechanical has garnered a mix of sentiments from customer reviews in the past month, with experiences ranging from exceptional service to significant dissatisfaction. Many customers praised the professionalism and skills of individual technicians, often mentioning their punctuality, thoroughness, and customer-friendly approaches. However, several reviews highlighted issues with scheduling, communication, and customer service from the company's office, which negatively impacted customer experiences. While some were delighted with their installations and interaction with the technicians, others encountered significant frustrations, particularly around miscommunication regarding appointments and pricing discrepancies. Overall, the sentiment leans towards the positive due to the strong performance of individual technicians, but a noticeable number of complaints about the company Read less