Carini Home Services

Quality of Service: - Generally, reviewers commend Carini for providing high-quality, professional service. Technicians like AJ and Carlos are frequently acknowledged for their competency, friendliness, and thoroughness in diagnosing and resolving issues. Customers appreciate the quick response times, particularly in emergency situations, highlighting that the company often sends technicians ou... Read more

Quality of Service: - Generally, reviewers commend Carini for providing high-quality, professional service. Technicians like AJ and Carlos are frequently acknowledged for their competency, friendliness, and thoroughness in diagnosing and resolving issues. Customers appreciate the quick response times, particularly in emergency situations, highlighting that the company often sends technicians out promptly. - Several customers have shared experiences where Carini surpassed expectations during installations and maintenance tasks, with adjectives like "friendly," "knowledgeable," and "efficient" commonly used.Pricing Concerns: - A recurring theme is dissatisfaction with pricing. Many customers believe Carini's rates are considerably higher than competitors. Specific examples include complaints about unexpected charges and high fees for services that customers feel should be priced lower. For instance, charges in the range of $500 for simple repair work went under scrutiny, with several consumers mentioning similar experiences that led them to seek alternative solutions. - There is frustration over quoted prices not being honored or adjustments being necessary without prior clarification. Customers expressed feeling misled about what they would owe, leading to decreased trust in the company.Communication Issues: - Reports of poor communication and coordination have surfaced in multiple reviews. Situations where customers felt they were left uninformed Read less