Black Mountain Plumbing
4.2 /5 (181 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Black Mountain Plumbing reflect a mixed sentiment overall. While many customers express satisfaction with the professionalism, promptness, and expertise of the technicians, several reviews highlight dissatisfaction with pricing and the handling of certain situations. Positive feedback often mentions specific employees such as Solomon and Robert, noting their knowledge and customer ... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Water purification system cleaning and maintenance
Water purification system installation
Water purification system repair
Salt delivery
Workman Score
- Price-friendly
50%
- Professionalism
80%
- Experience
90%
- Completion
80%
Overview of Company Customer Sentiment Analysis in January
Positive Experiences: - Many customers appreciated the professionalism and friendliness of the technicians. Names like Solomon, Robert, and Daniel were frequently mentioned positively, highlighting their ability to communicate effectively and resolve issues quickly. - The promptness in arriving and scheduling appointments, as well as proactive communication (text alerts, arrival calls), garn... Read more