Robert Fischer Plumbing

Positive reviews commonly note the professionalism and friendliness of the technicians, with clients describing experiences where plumbers arrived on time and completed work efficiently. Specific team members like Josh and Robbie received frequent commendations for their technical expertise and thoroughness. Additionally, customers appreciated the proactive communication, such as receiving updates... Read more

Positive reviews commonly note the professionalism and friendliness of the technicians, with clients describing experiences where plumbers arrived on time and completed work efficiently. Specific team members like Josh and Robbie received frequent commendations for their technical expertise and thoroughness. Additionally, customers appreciated the proactive communication, such as receiving updates on arrival times and post-service follow-ups. These positive experiences often revolved around straightforward issues, repairs, and well-managed larger projects. On the downside, various reviews indicated frustrations with price discrepancies and a lack of clear communication regarding costs. Several customers were shocked by high bills for initial assessments or simple inspections that led to unexpected charges, which they characterized as "price gouging." Issues with follow-up calls also emerged, with some customers left without updates or neglected by the company completely, fostering a sense of neglect. Instances surrounding dissatisfaction with service led to some individuals outright warning others against using the service without substantial caution. In summary, Robert Fischer Plumbing garners appreciation for its responsiveness and skilled workmanship in many instances; however, the company must address its pricing transparency and communication issues to enhance customer satisfaction and mitigate negative experiences. The contrast in sentiment underscores a need for consistent service delivery, particularly in areas concerning upfront cost clarity and post-service customer engagement. Read less