Thrifty Plumbing and Heating

The reviews for Thrifty Plumbing and Heating reveal a mixed landscape of experiences. A significant number of clients commend the technician Justin, applauding his knowledge and professionalism while emphasizing the electronic expertise he brought to their plumbing issues. Customers appreciate how he provided clear explanations, offered follow-up advice, and performed repairs efficiently, often go... Read more

The reviews for Thrifty Plumbing and Heating reveal a mixed landscape of experiences. A significant number of clients commend the technician Justin, applauding his knowledge and professionalism while emphasizing the electronic expertise he brought to their plumbing issues. Customers appreciate how he provided clear explanations, offered follow-up advice, and performed repairs efficiently, often going above and beyond expectations, which has resulted in a loyal customer base that frequently endorses his work. Conversely, there are numerous complaints about the company's pricing practices and customer service. Some reviews reflect feelings of being overcharged, particularly when contrasting specific charges with standard market rates for plumbing services. Several users cite instances of unexpected fees or inability to receive clear estimates before service commencement. This has led to claims of unprofessionalism, with some users expressing feeling hustled or misled about the work being necessary. The company Read less