Certified Plumbing and Rooter

The recent reviews for Certified Plumbing and Rooter convey a strongly negative sentiment. Customers express frustration and disappointment due to repeated no-shows for scheduled appointments, a lack of communication, and overall poor service. Many feel disregarded and are unlikely to recommend the company based on their experiences. In a more detailed sentiment analysis, the common findings amon... Read more

The recent reviews for Certified Plumbing and Rooter convey a strongly negative sentiment. Customers express frustration and disappointment due to repeated no-shows for scheduled appointments, a lack of communication, and overall poor service. Many feel disregarded and are unlikely to recommend the company based on their experiences. In a more detailed sentiment analysis, the common findings among the reviews indicate a pattern of unreliability, as multiple customers reported being stood up for appointments without any prior notice or follow-up communication. This consistent absence of accountability has led to significant dissatisfaction, as clients expected basic professionalism that was not met. The reviews highlight a breakdown in customer service and a lack of respect for clients' time, with some clients expressing regret for giving the company multiple chances to fulfill their service commitments. The overall tone is one of exasperation, leading to a clear conclusion that those who have interacted with Certified Plumbing and Rooter recently have not had a positive experience. This situation could severely impact the company Read less