Castroville Plumbing & Heating

The reviews for Castroville Plumbing & Heating reveal a predominantly negative sentiment, with many customers expressing frustration over poor service, excessive pricing, inadequate communication, and lack of follow-up. While some customers had positive experiences with specific technicians and appreciated prompt service for minor jobs, the overwhelming number of reviews highlight serious issues, ... Read more

The reviews for Castroville Plumbing & Heating reveal a predominantly negative sentiment, with many customers expressing frustration over poor service, excessive pricing, inadequate communication, and lack of follow-up. While some customers had positive experiences with specific technicians and appreciated prompt service for minor jobs, the overwhelming number of reviews highlight serious issues, such as no-shows, delays in completing work, and perceived price gouging. The inconsistency in customer experiences suggests a company battling significant operational problems, leading to dissatisfaction among its clientele. --- The reviews for Castroville Plumbing & Heating reflect a concerning trend of dissatisfaction across a large segment of their customer base. Key points of analysis highlight several ongoing issues:Service Quality and Reliability: The reviews often mention that appointments were missed without notification, and customers were left waiting for callbacks that never came. A pattern of unfulfilled commitments, such as technicians not arriving for scheduled times, significantly tarnishes the company Read less