Parker Handy

Overall, the reviews reflect a strong satisfaction among clients who have utilized Parker Handy's services, particularly highlighting the technician, Sergei. The key positive sentiments include:Reliability and Punctuality: Multiple reviews mention Sergei's punctuality and commitment to arriving when scheduled. Customers appreciate this reliability, which contributes significantly to their positive... Read more

Overall, the reviews reflect a strong satisfaction among clients who have utilized Parker Handy's services, particularly highlighting the technician, Sergei. The key positive sentiments include:Reliability and Punctuality: Multiple reviews mention Sergei's punctuality and commitment to arriving when scheduled. Customers appreciate this reliability, which contributes significantly to their positive experiences.Quality of Work: Several reviews commend Sergei's workmanship, emphasizing that he executes tasks with care and expertise. Jobs such as circuit breaker installation, fan balancing, and caulking replacement received specific praise for quality and effectiveness.Communicative Nature: Customers frequently note Sergei's clear communication regarding pricing, arrival times, and job status. This transparency helps to build trust and reassures clients about their decisions.Affordability: Many reviews mention that the pricing for services is reasonable, which contributes to customer satisfaction and willingness to recommend Parker Handy to others.Friendliness and Professionalism: The reviews often highlight Sergei's pleasant demeanor and respectful interaction with clients. His friendliness enhances the customers' experiences and leaves a positive impression of the company. On the other hand, there are a few critiques that warrant attention: - Minor Communication Issues: A couple of reviews reference unmet expectations regarding communication before appointments, particularly for tenant-occupied properties. This could indicate an area for improvement in ensuring that proper procedures are followed across various job scenarios. - Task Specifics: One review pointed out a specific misalignment with customer instructions and an incomplete task relating to door hardware. This suggests the need for clarity in following specific job requirements, especially in rental or tenant situations. Overall, despite the minor critiques, the feedback overwhelmingly points to a high level of customer satisfaction and a strong likelihood of repeat business for Parker Handy. Read less