Mako Plumbing and Sewer

Customer Service and Professionalism: A significant number of reviews emphasize the outstanding customer service provided by Jimmy and Chris. Reviewers describe them as friendly, professional, and responsive, often noting that they felt comfortable asking questions and discussing their plumbing issues. The ability of the team to communicate clearly and follow up regarding the work done is also hig... Read more

Customer Service and Professionalism: A significant number of reviews emphasize the outstanding customer service provided by Jimmy and Chris. Reviewers describe them as friendly, professional, and responsive, often noting that they felt comfortable asking questions and discussing their plumbing issues. The ability of the team to communicate clearly and follow up regarding the work done is also highlighted, fostering a sense of trust with clients.Responsiveness and Timeliness: Many customers mention the promptness with which Mako responds to service requests, often being available for emergencies on the same day. Customers appreciate the quick turnaround times for repair jobs and estimates, showing the company's dedication to client satisfaction and urgency in addressing plumbing emergencies.Pricing and Estimates: Competitive pricing consistently appears as a theme throughout the reviews. Multiple customers express appreciation for Mako's fair estimates and honest pricing practices, often citing how they saved money compared to other plumbing companies. There is a recurring sentiment that the quality of service provided far exceeds the price paid, with many customers recommending that others consider Mako to avoid overcharges typically associated with plumbing services.Quality of Work: High-quality workmanship is frequently mentioned, with reviews detailing successful outcomes ranging from complex plumbing issues to simple repairs. Customers feel reassured knowing that Mako Read less