Huft Home Services Yuba City

Quality of Service: The majority of the reviews commend the skill and professionalism exhibited by the installation and service teams. Customers noted that the workers were friendly, knowledgeable, and dedicated to completing their tasks efficiently. Instances of employees going above and beyond, such as providing free upgrades and ensuring customer satisfaction, were highlighted positively.Commun... Read more

Quality of Service: The majority of the reviews commend the skill and professionalism exhibited by the installation and service teams. Customers noted that the workers were friendly, knowledgeable, and dedicated to completing their tasks efficiently. Instances of employees going above and beyond, such as providing free upgrades and ensuring customer satisfaction, were highlighted positively.Communication Issues: A significant point of frustration among customers was the lack of timely and effective communication from the main office. Reviewers indicated that they often had to repeatedly call to get updates on their service, with many mentioning that they received clearer information directly from the on-site technicians rather than the administrative staff. This major disconnect was described as unprofessional and contributed to a frustrating overall experience.Delays in Service: Multiple reviews mentioned long delays in the installation process, sometimes taking several months longer than initially anticipated. While some customers understood these delays as a result of supply shortages linked to the pandemic, the lack of proactive communication about these issues amplified dissatisfaction.Encounters with Competence: In their service offerings, there was mixed feedback regarding the plumbing aspects of Huft Home Services. While some customers reported satisfactory experiences with knowledgeable technicians, others warned of potential ineptitude among some plumbers, suggesting that consumers should be informed about their needs to avoid being taken advantage of.Post-Service Conditions: Several reviewers mentioned issues related to cleanup after service was performed. Complaints about incomplete repairs to structures Read less