Honest Sewer & Drain

The recent reviews for Honest Sewer & Drain present a clear and strong narrative about the company's commitment to superior customer service and quality workmanship.Customer Service Excellence: Multiple reviewers commend the responsiveness and professionalism of the staff. Customers consistently mention quick responses to inquiries and the ability to schedule appointments rapidly, which is especia... Read more

The recent reviews for Honest Sewer & Drain present a clear and strong narrative about the company's commitment to superior customer service and quality workmanship.Customer Service Excellence: Multiple reviewers commend the responsiveness and professionalism of the staff. Customers consistently mention quick responses to inquiries and the ability to schedule appointments rapidly, which is especially appreciated in urgent situations (e.g., leaks or clogs). The sentiment indicates that customers feel valued and prioritized.Honesty and Transparency: A recurring theme is the perceived honesty of the company, reflected in their straightforward pricing and refusal to upsell unnecessary services. Many customers shared experiences where technicians provided free consultations or thorough inspections without charge, which enhanced trust and loyalty towards the business. Phrases like "honest work," "fair pricing," and "transparent communication" appear frequently in the reviews.Professionalism and Expertise: The technicians are often described as knowledgeable, friendly, and respectful. Specific mentions of technicians like Dustin and Broderick highlight their expertise and thoroughness in diagnosing and fixing plumbing issues. Reviewers appreciate their willingness to explain technical details in an understandable manner, which contributes to a positive customer experience.Quality of Work: Customers rave about the quality of the repairs and installations, noting that jobs are completed efficiently without cutting corners. Reviews consistently highlight successful resolutions to complex plumbing issues, reinforcing the perception of competency and skill.Customer-Friendly Practices: The company is noted for its respectful approach, such as wearing shoe covers and being accommodating when working in customers Read less