Gilmore Heating, Air and Plumbing

The reviews indicate a clear divide in customer satisfaction, with a substantial number expressing significant dissatisfaction, primarily related to service reliability and perceived high-pressure sales tactics. Many reviewers pointed out issues with delays in service appointments, often characterized by long wait times for both initial visits and follow-up appointments. Customers frequently criti... Read more

The reviews indicate a clear divide in customer satisfaction, with a substantial number expressing significant dissatisfaction, primarily related to service reliability and perceived high-pressure sales tactics. Many reviewers pointed out issues with delays in service appointments, often characterized by long wait times for both initial visits and follow-up appointments. Customers frequently criticized the company's responsiveness, mentioning that they had been "ghosted" after reaching out for assistance or updates regarding service. A notable trend has been the frustration related to the perceived aggressive sales strategy employed by Gilmore's technicians. Several customers recounted experiences where they were pressured into buying unnecessary equipment or services, often without sufficient justification. This tactic has led to feelings of deception, particularly among those who felt they were billed for diagnostics or repairs that were not needed Read less