Frame to Finish

The reviews indicate a clear division in customer experience with Frame to Finish. The positive feedback emphasizes key aspects such as:Quality of Work: Several reviewers were impressed with the craftsmanship, noting that the finished work exceeded their expectations, particularly in complex projects like kitchen remodeling following major damage. The repairs and installations were reported to be ... Read more

The reviews indicate a clear division in customer experience with Frame to Finish. The positive feedback emphasizes key aspects such as:Quality of Work: Several reviewers were impressed with the craftsmanship, noting that the finished work exceeded their expectations, particularly in complex projects like kitchen remodeling following major damage. The repairs and installations were reported to be well-executed, showcasing attention to detail.Communication & Project Management: Robert, the owner, received commendations for his effective communication throughout the project. Customers appreciated being kept updated and informed about progress and options, especially when unexpected challenges arose. This indicates a strong management style that reassures clients.Timeliness and Efficiency: Many reviewers highlighted the swift completion of the work, often within a week, which is a significant positive, especially for home repairs that can disrupt daily life.Customer Service: The friendliness and professionalism of the Frame to Finish team were recurring themes in the positive reviews. Customers felt valued and respected, which contributed to their overall satisfaction and willingness to recommend the service to others. However, there is a stark contrast presented by the single negative review. The reviewer expressed deep dissatisfaction, specifically criticizing the company's ability to complete work and describing experiences of feeling misled. This review stands out against the otherwise positive feedback and raises concerns about consistency in service delivery. In summary, while Frame to Finish has garnered predominantly favorable reviews and a solid reputation for their quality and service, attention should be given to the reported negative experience. Addressing the concerns raised could enhance their overall reputation and improve customer confidence. Read less