Champ Rooter & Drain

Overall, the sentiment towards Champ Rooter & Drain is mixed, with a significant number of reviews praising the quick response times and quality of service provided mainly by a technician named Ferdee. Customers highlight his professionalism and efficiency in resolving various plumbing issues, appreciating his friendly demeanor and willingness to assist in urgent situations. However, negative feed... Read more

Overall, the sentiment towards Champ Rooter & Drain is mixed, with a significant number of reviews praising the quick response times and quality of service provided mainly by a technician named Ferdee. Customers highlight his professionalism and efficiency in resolving various plumbing issues, appreciating his friendly demeanor and willingness to assist in urgent situations. However, negative feedback points to poor customer service, particularly regarding communication and follow-through on repairs, with some customers expressing frustration over unreturned calls and no-show appointments. This lack of consistency in service quality and communication has led some customers to question their loyalty to the company. Read less