Armoured Plumbing Services

The reviews for Armoured Plumbing Services reveal a strong sentiment divided between positive experiences and some significant critiques. Among the prominent positive themes, customers were impressed by the company's responsiveness, often noting that technicians arrived promptly, sometimes within hours of a call. Many reviews appreciated the professionalism exhibited by the plumbers, specifically ... Read more

The reviews for Armoured Plumbing Services reveal a strong sentiment divided between positive experiences and some significant critiques. Among the prominent positive themes, customers were impressed by the company's responsiveness, often noting that technicians arrived promptly, sometimes within hours of a call. Many reviews appreciated the professionalism exhibited by the plumbers, specifically mentioning individuals like Rudy, Barry, and Scott as friendly, knowledgeable, and thorough in their work. Affordability is another common point of satisfaction, as multiple customers highlighted that the prices charged were fair in comparison to other service providers. Several clients expressed that they felt they received value for their money, particularly in emergencies where the swift service prevented further damage. On the flip side, there were repeated complaints about poor communication, especially concerning pricing changes after quotes or the lack of follow-ups once work was completed. Some customers felt their concerns were not adequately addressed post-service, leading to dissatisfaction, particularly with billing transparency and the quality of communication when issues arose after service. Specific negatives include experiences with unexpected increases in service costs and instances where the work completed did not meet customer expectations. A few reviews mentioned that some technicians left a mess after completing repairs or did not provide clear estimates before starting work, which caused frustration among clients. Overall, while many customers had high praise for Armoured Plumbing Services, the company would benefit from addressing communication gaps and ensuring consistency in service delivery, especially in emergency situations. Improving their follow-up procedures and retaining transparency in pricing could potentially elevate many customer experiences from positive to outstanding. Read less